One bad night ~ one great night!
The first room we were assigned was pretty bad. Three steps down to the bedroom. But the light switches were up by the door. Very inconvenient. The dimmer switch for the bedside lamps and overhead light was not working ~ so you had two VERY bright, intense lights directly over the bed. When we complained about this they sent a man to fix but the only thing he could do was fetch a ladder and disconnect the two offending bulbs. The bath tub would not drain until I disconnected the stopper. meanwhile the tub filled two inches with brown water. More complaints the next morning upon which they reassigned us to an upgraded room which was excellent. One bad night ~ one great night!