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"Lovely fresh breakfast"

"The advertised air conditioning is 'a closed circuit consisting of multiple rooms' which the staff advised us could not be used to cool the room until the weather became warmer. I visited in April when the weather had just turned warm, the sun shone on the window all day so the room became hot. Opening the one window did not cool the room down quickly so we had to sleep with it open. The temperature of the room made it difficult to fall asleep. Then on the second night smoke and the smell of marijuana came in through the open window which made it even more unpleasant. The bathroom was also mouldy."

"We had a lovely stay in Gent at the CASTLENOU apartment/hoIel.I would suggest having complimentary coffee snd tea available for guests. There are both in the rooms, however a limited selection. Breakfast had an extensive selection of a variety of breakfast foods for fifferent cultures. We had a suite which was roomy. "

"Everything was pin point"

"Room was very new and clean, breakfast was excellent and light snacks were served until 10pm (plus pizza and pasta options). Staff were all very friendly and helpful. "

"We stayed here with our two children and we cannot say enough positive things about the staff. We ended up having to stay an extra night when one of our kids got sick and they were so wonderful and flexible as our plans shifted and evolved. The hotel itself was clean, had a unique style, and met our needs. We also took advantage of the laundry service while we were there, which worked out very well. For the price and the location, we’d certainly recommend it. "

"Close to the centre and convenient (if not tight) parking. The room smelt damp though, especially the bathroom which was unpleasant and meant we needed to open a window regularly. There was no extraction in the bathroom so we think this was why."

"Comfortable room, quiet, friendly and close to the train station. Will be back "

"Staff were so kind and professional The room was very run down with mold in the bathroom that’s clearly there a long time "