Title: Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl Mountain apartment with kitchen, near Northern Arizona University ## Photo gallery for Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl ![TV, fireplace, offices - Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl (Flagstaff)](https://images.trvl-media.com/lodging/52000000/51930000/51927700/51927647/9446e61d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl (Flagstaff)](https://images.trvl-media.com/lodging/52000000/51930000/51927700/51927647/b8ff9ad3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl (Flagstaff)](https://images.trvl-media.com/lodging/52000000/51930000/51927700/51927647/758b4c08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl (Flagstaff)](https://images.trvl-media.com/lodging/52000000/51930000/51927700/51927647/cd4f646d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl (Flagstaff)](https://images.trvl-media.com/lodging/52000000/51930000/51927700/51927647/131df7e8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Welcome to this one-bedroom flat in Historic Downtown Flagstaff, with its unique charm and fresh mountain air. Take a short walk to explore the downtown area's restaurants, shops, and breweries or unwind in the cozy living space with a gas log fireplace and comfortable seating. ## Reviews 9.6 Exceptional ### Entire apartment 1 bedroom1 bathroomSleeps 41500 sq ft ## Popular amenities - Kitchen - Washing machine - Dryer - Air-conditioning - Outdoor space - Parking available ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl This one bedroom flat has a unique style all it's own! Enjoy the fresh mountain air by opening up the french doors onto the balcony patio. There is plenty of kitchen space to prepare meals or just take a short walk to any of Flagstaff's wonderful Downtown restaurants. The living area is separated by a half wall and gas log fireplace. On one side you'll have views of the downtown area and comfortable seating with a flat screen TV. On the other side you can enjoy the heart shaped jetted tub, built perfectly for two! The bedroom has a king sized bed and there is a full sized futon in the living area to sleep a total of four guests. Enjoy all the beauty of Northern Arizona while staying right in Historic Downtown Flagstaff! This flat is located on the second floor of an office space and is walking distance to Downtown shopping, restaurants, breweries and all of the mountain lifestyle that Flagstaff has to offer. Other things to note: This home is fully furnished and stocked with essentials to get you started on your trip! Please plan accordingly to purchase enough paper products to last for the duration of your stay. Absolutely no smoking on premises. If cigarettes are found on the property or cleaners detect smoke in the home there will be an automatic $350 charge. Rental Agreement must be signed after booking is complete - please reach out if you would like to see the Rental Agreement prior to booking the home. Please let us know at the time of booking if you will need a Pack N Play for your stay. ## Property amenities ### Ski - Close to skiing - Snowboarding nearby ### Internet - Available in the apartment: WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 bathroom - Bidet - Hair dryer - Shower - Towels provided ### Living spaces - Dining table - Fireplace - Living room - Separate dining area ### Entertainment - TV ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Work spaces - Office ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Concierge services - Housekeeping on request - Iron/ironing board ### Location highlights - In the city centre - In the mountains - Near a hospital ### Things to do - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Kayaking nearby - Mountain biking nearby - Rock climbing nearby - Sledding nearby - Swimming nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Deadbolt lock ### General - Housekeeping (on request) - Unit size: 1,500 square feet ## Similar properties ![Smart TV, fireplace](https://images.trvl-media.com/lodging/111000000/110350000/110341200/110341108/a25a93f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doc's Place | Historic Jewel In Downtown Flagstaff | Sophisticated Elegance Downtown Flagstaff - Kitchen - Washing machine - Dryer - Free Wi-Fi 9.4 Exceptional 3 reviews £275 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=110341108&PinnedHotelID=110341108&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, offices](https://images.trvl-media.com/lodging/98000000/97070000/97066000/97065950/45ce86d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Flag 1B/1B - bike storage Downtown Flagstaff - Kitchen - Washing machine - Dryer - Air-conditioning 9.6 Exceptional 14 reviews £173 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=97065950&PinnedHotelID=97065950&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV](https://images.trvl-media.com/lodging/102000000/101250000/101248600/101248553/8cd127a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New modern loft 5 minute walk to downtown. 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Flagstaff - Kitchen - Washing machine - Dryer - Free Wi-Fi 9.4 Exceptional 58 reviews £167 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=29852538&PinnedHotelID=29852538&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/31000000/30800000/30791100/30791034/e98c3975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Music Studio, Historic FLG, Sleeps 3, Private & A/C! Downtown Flagstaff - Kitchen - Washing machine - Dryer - Free Wi-Fi 9.6 Exceptional 47 reviews £117 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=30791034&PinnedHotelID=30791034&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/88000000/87900000/87894600/87894591/aac4c7d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heart Trail Lookout Unit 1 BRAND NEW HOT TUB and “The Griz” Cold Plunge! Flagstaff - Pool - Hot tub - Kitchen - Washing machine 9.4 Exceptional 9 reviews £164 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=87894591&PinnedHotelID=87894591&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Vrbo Property Historic Downtown Flagstaff Flat Watch the Parade From the Balcony! Downtown Flagstaff Flat With A/C and Jacuzzi Apartment Downtown Flagstaff Flat With A/C and Jacuzzi Flagstaff Downtown Flagstaff Flat With A/C and Jacuzzi Apartment Flagstaff 471039 ## About the area Located in Downtown Flagstaff, a neighbourhood in Flagstaff, this apartment is in the mountains. Theatrikos Theatre and Doris Harper White Community Playhouse are cultural highlights, and travellers looking to shop may want to visit Flagstaff Plaza Shopping Center and Flagstaff Mall and The Marketplace. Lowell Observatory and Astronomy Discovery Center are also worth visiting. Enjoy the area's slopes with snowboarding and skiing, and don't miss out on the sledging. [Visit our Flagstaff travel guide](https://www.expedia.co.uk/Flagstaff.dx1218) [View more Apartments in Flagstaff](https://www.expedia.co.uk/Flagstaff-Apartments.d1218-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.20027%2C-111.64681&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DmapRaugMKtB1njWhCV7Ems0udI=) Flagstaff, AZ ### What's nearby - ![1_175434309](https://images.trvl-media.com/place/6069549/ba9210ff-06e7-4ba2-a80a-3278771b02e0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Flagstaff City Hall 5 min walk \- 0.3 miles - ![Aerial view of downtown Flagstaff after a snow storm.](https://images.trvl-media.com/place/6069996/d10c2490-0ac5-46ac-9b19-04962d29bdbf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Northern Arizona University 12 min walk \- 0.7 miles - Heritage Square 3 min walk \- 0.2 miles - Flagstaff Convention and Visitors Bureau 5 min walk \- 0.3 miles - Flagstaff Medical Center 13 min walk \- 0.7 miles ### Getting around - Flagstaff Station 7 min walk - Flagstaff, AZ (FLG-Flagstaff Pulliam Field) 17 min drive ### Restaurants - Dark Sky Brewing 5 min walk - Bigfoot BBQ 3 min walk - Dark Sky Brewery Beer Garden & Atmosphere Kitchen 5 min walk - Steep 4 min walk - Pay 'n' Take 5 min walk ## Frequently asked questions ### Is Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl pet-friendly? ### How much is parking at Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl? ### What time is check-in at Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl? ### What time is check-out at Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl? ### Where is Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Downtown Flat | 1BR/1BA| 18" of New Snow at Snowbowl Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 35 8 - Good 6 6 - Okay 1 4 - Poor 1 2 - Terrible 0 ### 9.6 Cleanliness ### 10 Location ## Reviews ### 10/10 Excellent #### Theresa T. 14 Sept 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Great location and super clean unit! In addition, it was well stocked, easy check-in, and excellent communication with host. Would definitely stay again and highly recommend! ##### Theresa T. Stayed 2 nights in Sep 2025 ### 8/10 Good #### M D. 11 Sept 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The location is excellent. The unit was very comfortable. It was easy walking to the many restaurants and stores. On the negative side the bathroom sink drained very slowly. By the time you got hot water the sink was half full, with drain sludge floating. Discusting. We were provided early check-in, but were told at 11am that we could check-in at noon. Not really helpful when your driving 4 hours to get there. ##### M D. Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Ellen V. 24 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cozy comfort Great location. A block from the downtown area of Flagstaff. Walking distance to all restaurants, coffee shops and breweries as well as shopping. The balcony and patio are not fancy but perfect for mornings and evenings. The bed was comfortable and bathroom was clean and had space for our things. Would recommend for a couples trip or small group. ##### Ellen V. Stayed 3 nights in May 2025 ### 10/10 Excellent #### larry d. 23 Mar 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect rent… Walking distance to shops , pubs and restaurants. I would not hesitate to stay here again. Perfect accommodation. ##### larry d. Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Elizabeth S. 17 Sept 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Comfortable and convenient This was our third time staying here, and it's always been a pleasure. It's spacious, comfortable, and an easy walk to downtown. ##### Elizabeth S. Stayed 9 nights in Aug 2023 ### 10/10 Excellent #### Jacob R. 17 Oct 2024 Liked: Cleanliness, check-in, location, listing accuracy #### Great Views Great location in the heart of downtown Flagstaff. It was walking distance to a lot of restaurants and shops. We only had one issue when we left but never heard back from the property management company. ##### Jacob R. Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### jeffrey b. 8 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Incredible location and exemplary customer service We visited the flat for my girlfriend's birthday and it was fantastic. Incredible location and Christine from the property management company was super attentive and even helped me to coordinate a birthday balloon package to be inside when we arrived in the flat. Very comfortable bed and very spacious inside - will definitely stay here again. ##### jeffrey b. Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Derek C. 6 Nov 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location is key! This was a perfect location. Just a couple of blocks from Route 66 and all the downtown restaurants. The apartment was exactly as advertised. Shower and jacuzzi tub were great. Simple controls for heating and cooling. Kitchen was well stocked and very clean. We couldn’t have been happier with everything. Will definitely bookmark for the future! ##### Derek C. Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Dennis W., Phoenix/Mesa, AZ 12 Oct 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Apartment Superb location, very spacious, nothing really to complain about except the TV--no instructions, poor reception, and very limited channel selection. Overalll, this is an excellent property to rent. Highly recommended. ##### Dennis W. Stayed 4 nights in Sep 2023 ### 8/10 Good #### Emma F. 12 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cute We had a really good time at this place. Only two things to note of concern in a place that now holds so many amazing memories for us. One, the oven is propane so it made the whole kitchen smell like propane very quickly. Two, we think there was a mouse that came into the apartment because it ate some of our food and make chew marks on the bag. Besides that, it was a really amazing place to stay and we had a blast and it’s so close to the shops which was amazing! ##### Emma F. Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Daniel P. 27 Sept 2024 Liked: Check-in, communication, location Disliked: Listing accuracy #### Could be great with some repairs and updates. Great location and communication with management. Ceiling needs repair in 3 rooms, toilet tank cover held together with glue, broken light covers in kitchen, calcium buildup in tub jets, cob webs on drapes. Gate can only be unlocked from outside. ##### Daniel P. Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### James P. 26 Oct 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Convenient; clean; spacious We enjoyed our stay here - the pictures were an accurate representation of the decor but they did not relay just how spacious this apartment is and how comfortable it would be. The historic downtown location made it easy to just park in the assigned spot and walk to area restaurants and a little urban park. When we wanted to drive somewhere we had easy access to the major roads. Communication was great and they encouraged us to notify them if we had any problems. The only downside for me personally is that there was only one nightstand which is an inconvenience for the one on the side of the bed without one - people need a place to put glasses/phones/etc (but we still gave 5 stars because of all the positives). ##### James P. Stayed 2 nights in Oct 2023 ### 8/10 Good #### Mike S. 17 Apr 2024 Liked: Check-in, communication, location, listing accuracy #### Lots of benefits but could use some updating Cute place. Close to downtown. LOVED the jacuzzi tub and fireplace. Kitchen and bath were sufficiently appointed. Washer and dryer were helpful and worked well. Nice to have the grill but could not get it up to temperature. Not sure if that was a problem with the grill or operator error. Disappointed with the black mold in the shower and odor from the bathroom sink drain. Property managers were contacted and replied they would work on it. Enjoyed our stay, but the place needs a little refreshening and minor repairs. ##### Mike S. Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Michael K. 10 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The property and location was great for our stay in Flagstaff ##### Michael K. Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Emily C. 5 May 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Downtown flat Perfect location for area sights, food venues, and shopping! ##### Emily C. Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Jana R. 31 Mar 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location Great location downtown, close to restaurants, easy walking. The property manager responds to questions quickly. Easy to check in and out. We enjoyed our stay here. ##### Jana R. Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### thomas b. 2 Aug 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### great location very clean ##### thomas b. Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### Paige D. 20 Apr 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great home base! Flagstaff is a cute little town with great shopping and delicious food and coffee and this condo is in the center of it all! We were only a couple hours from Page, AZ and an hour from Sedona so it was a great location to stay with those day trips planned for my daughter and I. The condo was clean and spacious and had everything we needed, we would definitely stay here again! ##### Paige D. Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Kimberly M. 15 Jun 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect location. This unit has everything you need. Good communication from property manager. Great location in downtown Flagstaff. Unit is clean and has everything you need. The key was a bit hard to use. ##### Kimberly M. Stayed 3 nights in May 2021 ### 10/10 Excellent #### Danielle H. 17 Apr 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cute place It’s a bit of a throw back decor much like a 70’s coming to America vibe haha! But it was a great location and very clean. ##### Danielle H. Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Monica T. 21 Jun 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Weekend Getaway This place was extremely clean. The flat was very spacious and comfortable. The bright kitchen was large and well equipped. My husband and I enjoyed the relaxing views and patios. We didn’t drive one time on our stay with everything in walking distance. What a treat! ##### Monica T. Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Deborah W., Arizona 12 Jul 2021 Liked: Cleanliness, communication, location, listing accuracy #### Location, Location, Location! Right downtown. Fully stocked. One private balcony, one over a downtown street. Clean and airy. We didn't want to leave. ##### Deborah W. Stayed 3 nights in Jun 2021 ### 10/10 Excellent #### Paul C. 11 Nov 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice Weekend Getaway Very nice apartment! Clean and well decorated. Due to the COVID closures, we spent quite a bit of time in the apartment during the weekend. Love the hot tub. Nice location near the downtown area. The bed was very comfortable - not something we have always experienced in other places. We had everything we needed for the weekend. Tim was very responsive and helpful whenever we had a question. We enjoyed spending time there for our weekend away. ##### Paul C. Stayed 3 nights in Oct 2020 ### 10/10 Excellent #### Michael G. 19 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Hidden jem Finding the key and getting inside at first was a little confusing, but one phone call and it was taken care of . It has a jet tub not a hot tube that I never used so don't get it confused if your expecting one . The water gets plenty hot though if you did use it . Awesome private little back patio with bbq that is awesome for late night or coffee in the morning. Also French doors with two padded patio chairs of a small balcony that is great for that inside outside feel . If I pass through again I will definitely look it up . Perfect walking distance from old town restaurant and shops . ##### Michael G. Stayed 6 nights in May 2023 ### 4/10 Poor #### Jane and Don W. 8 Oct 2023 Liked: Cleanliness, location, listing accuracy Disliked: Check-in, communication #### Checked out a day early due to shower not working and lots of trouble with lock on gate. Dates Sept 26 & 28\. Upon arrival on the 26th, I had to contact the owner for the door code, and later for the WIFI code. The information was not emailed or texted to me. There is a door/gate to the apartment that is locked. Shortly after 3pm on the 26th, I called because I could not get the gate open. I was told that the gate had been a continuing problem. After several attempts, the gate unlocked. On the night of the 26th, coming back from dinner my husband and I again had problems with the gate. At one point we were unsure if we could get back in. On the morning of the 27th, I was unable to shower. The handle just spun around. We left the premises at 9:30 AM and went down the street and checked in at a hotel for our second night's stay in Flagstaff. I called the phone service at that time to inform them we had to leave the apartment and explained our reasons for doing so. The person expressed her regrets for our problems and said the owner would contact me. On the 27th, I received a text from the owner stating, “we’ll get it figured out shortly”. Since then, we have not been contacted by the owner. I am respectfully requesting a refund of the cost for the second night’s stay, based on the property’s problems that were beyond my control. Please promptly reply to my request ##### Jane and Don W. 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