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Wonderful location by the lake. We were provided some advice on managing our time that was extremely helpful.
Joseph
Stayed 2 nights in Apr 2024
Response from Kerri on 19 Apr 2024
Thank you for staying with us Joesph and Susan and your kind words, we are delighted that you enjoyed your experience with us at Radford's and our suggestions made a positive difference to your time here. Wishing you safe travels and Kind Regards Kerri and Steve
Such an amazing clean well kept property highly recommend if you plan on traveling to Milford sound great place to stop and stay as a halfway point
Will not be disappointed
Kenneth
Stayed 1 night in Mar 2024
Response from Kerri on 19 Mar 2024
Thank you so much for your kind words and choosing to stay with us, you were both delightful guests and so pleased you enjoyed your time here as much as we enjoyed taking care of your both. I hope you had the most amazing day at Milford Sound. Travel safely and Kindest Regards Kerri and Steve
The rooms are large and very comfortable. The staff recommendations for restaurants and activities were great. The rooms have sliding doors that open onto a joint balcony area with chairs outside and great views of the lake and mountains. Or, you can just sit on your bed and look out the sliding doors at the same view.
Seonag
Stayed 3 nights in Feb 2024
Response from Kerri on 15 Feb 2024
Thank you Seonag for staying with us and so pleased you enjoyed your time here as much as we enjoyed having you. I appreciate your kind words and hope that we can host you again in the future. Travel safe and Kindest Regards Kerri and Steve
This property is super clean and management/staff are amazing! All of the lodging in town are a little older, so a bit dated. Would definitely choose this property again!
Shauna
Stayed 3 nights in Jan 2024
Response from Kerri on 28 Jan 2024
Thank you for your kind words and your review of your stay with us. We hope you have many fond memories of your time in Fiordland. Kindest Regards Kerri and Steve
Kerri, the owner/operator, was fabulous. Had wonderful dining recommendations, umbrellas and rain jackets available for inclimate weather and suggestions for activities while in Te Anua. Would definitely stay here again when we return.
Geoffrey
Stayed 3 nights in Nov 2023
Response from Kerri on 18 Nov 2023
Thank you, Geoffrey, for your kind words and for choosing to stay with us. I am delighted that our recommendations were a hit, and we look forward to hosting you again. Travel safe and Kindest regards Kerri and Steve
This has to be the cleanest and best Hotel room/apartment we have ever stayed in and we have travelled to a lot of countries. The outside was immaculate. Attention to detail was excellent. I would highly recommend anyone to stay here and this is only a short walk to the town centre and tour operators. Great place and staff!
Monica
Stayed 3 nights in Nov 2023
Response from Kerri on 17 Nov 2023
Thank you so much for your very kind words, we are delighted that you enjoyed your time here and I hope that we can host you again in the future. Travel safely and Kindest Regards Kerri and Steve
We really enjoyed our stay here- the view of the lake is beautiful and it’s conveniently located. The staff is very friendly and helps provide recommendations for restaurants/things to do. I highly recommend this place.
Rachel
Stayed 2 nights in Oct 2023
Response from Kerri on 9 Oct 2023
Thank you, Rachel, for staying and your kind words, so pleased everything lived up to your expectations. We hope we may be able to host you again in the future. Kind Regards Kerri and Steve
Thank you Michael, sorry I have just seen this feedback, I hope you still are enjoying your fond memories of Fiordland. Take Care and Kind Regards Kerri
Really enjoyed our stay. Very friendly staff with good recommendations. Mattress wasn't the most comfy compared to our preference, but would still highly recommend.
Lucas
Stayed 2 nights in May 2023
Response from Kerri on 19 May 2023
Dear Lucas, Thank you for straying with us and your kind words and feedback. I am terribly sorry that our mattress was not to your likening, we generally get amazing feedback regarding the bedding including mattress and I know everyone does have a personal preference. I hope this did not take away from your experience with staying with us. Travel safely and Kindest Regards Kerri and Steve
Beautifully appointed lakeside rooms with fabulous views. First class service from Kerri at reception.
Bryan
Stayed 3 nights in Apr 2023
Response from Kerri on 21 Apr 2023
Thank you Bryan, I am delighted you had a wonderful time here and we enjoyed hosting you both. We hope to see you again soon. Travel safe and Kindest Regards Kerri and Steve
The service from the time we arrived was amazing. The staff were friendly and the facility was clean.
Jennifer
Stayed 2 nights in Apr 2023
Response from Kerri on 10 Apr 2023
Thank you, Jennifer for your kind words. I am delighted you had a wonderful time here. Safe travels and we look forward to you returning. Kindest Regards Kerri and Steve
Great property
Had everything you need
Very comfortable and clean
Staff were so lovely and helpful
Stephen
Stayed 1 night in Mar 2023
Response from Kerri on 12 Mar 2023
Thank you Stephen for placing your feedback of your stay with us. So pleased everything suited your needs and that you have many fond memories of your time in NZ. Kindest Regards Kerri and Steve
Super Host. Superb room, super view. One of the best accommodation in New Zealand till date.
Koon Jeong
Stayed 2 nights in Mar 2023
Response from Kerri on 7 Mar 2023
Hi and thank you for your kind words, we loved hosting you and so pleased you enjoyed your time here with us. We look forward to hosting you7 all again on your next trip here. Kindest Regards Kerri and Steve
Wonderful, helpful staff in finding local dining & things to do. Relaxing stay at the end of our month in NZ
Myron
Stayed 3 nights in Feb 2023
Response from Kerri on 2 Mar 2023
Oh Myron, thank you for your kind words we so enjoyed hosting you and delighted you found our recommendations helpful. Travel safely and Take Care. Kindest Regards Kerri and Steve
10/10 Excellent
ALICE
Travelled with family
15 Feb 2023
Liked: Cleanliness, staff & service
Location was great. Room was very nice, wish we had more time there
ALICE
Stayed 1 night in Feb 2023
Response from Kerri on 15 Feb 2023
Thank you, Alice, so pleased you enjoyed your short time here. Safe travels and look forward to welcoming you back. Kind Regards Kerri and Steve
Thank you, Linda, for your kind comments, we enjoyed hosting you and so pleased you enjoyed your time in Te Anau. Take care and we look forward to hosting you again. Kindest Regards Kerri and Steve
10/10 Excellent
Syd
10 Jan 2023
Syd
Response from Kerri on 7 Mar 2023
Thank you for staying and so pleased you enjoyed your time with us. Kind Regards Kerri and Steve
Kerri our host was first class! She was so welcoming. It felt like staying with friends and family. It’s the only hotel I would stay at in town especially because of Kerri.
Gerda
Response from Kerri on 30 Nov 2022
Dear Gerda, thank you for your lovely comments and I am delighted you loved your stay here...we certainly look forward to your return visit for longer in the future. Travel safe. Kindest Regards Kerri and Steve
Property was lovely! Right on the lake and the service was fantastic. The only real downside was that it was very very hot and no way to cool down - not even a little fan. It was unusual for te anau to get that hot, but impacted our visit because no one slept well at all.
Louise
Stayed 2 nights in Dec 2021
Response from Kerri on 10 Jan 2022
Dear Louise, Thank you for staying with us and reviewing your stay. We are delighted that you enjoyed our location, property and service. I am very sad to read that you did not sleep well due to the heat, we have fans here for guests use that I would have only been to happy to give you had you mentioned this, you are right, it is unusual for this in Te Anau. I value your feedback greatly and on hot days will advise guests about fans should require these. Kindest Regards Kerri and Steve
Thank you Ashley, we loved hosting you both. Seasons greetings . Kind Regards Kerri and Steve
10/10 Excellent
David
8 Nov 2021
David
Stayed 3 nights in Nov 2021
Response from Kerri on 9 Nov 2021
Thank you David for staying and we are delighted you enjoyed your stay. We know you have wonderful memories of your time in Fiordland and we hope to welcome you back in the future. Kindest Regards Kerri and Steve
Thank you for your review of your stay with us. We are delighted they you enjoyed your time here. We would love to welcome you back in the future.
Kind Regards Kerri and Steve
Beautiful rooms and views. Loads of extras in the room like a speaker. Friendly staff
Zoe
Stayed 1 night in Sep 2021
Response from Kerri on 5 Oct 2021
Thank you Zoe for your great review, we are over the moon that you enjoyed your time here. We hope to host you again in the future. Kindest Regards Kerri and Steve
This place is immaculate, I’m going to give it the cleanest ever status! Great local recommendations on arrival, really thoughtful touches like room spray in the bathroom and candles for the spa bath. Very well equipped throughout
Paula
Stayed 1 night in Sep 2021
Response from Kerri on 25 Sept 2021
Paula, Thank you so much for your wonderful review and we are delighted you enjoyed your time with us. Our staff work hard to make sure every room is presented to the highest of standards and take great pride in work. Thank you for staying with us and we hope we can host you again in the future. Kindest Regards Kerri and Steve
Couple of disappointments staying here. We were asked to move our car in the pouring rain to another area of the carpark as the bottom unit had people checking in with two cars. The carpark was almost empty and no one ever did park in the space we were asked to move from.
We had also asked for a later checkout and were happy to pay additional - we were told although they were not busy, our room had the next guests checking in earlier than the regular time the following day - we needed to check out at 10am. No offer to move rooms to an empty one where this may have been accommodated.
Following introductions we were asked what we did for jobs which we found odd.
The room was clean but we felt probably not 5-star like our usual accommodation.
Verified traveller
Stayed 1 night in Sep 2021
Response from Kerri on 22 Sept 2021
Thank you for taking the time to post your review of your time with us and we take every review seriously and very sorry that we have not lived up to our standards on this occasion. We are pleased that you were happy with the cleanliness of your unit. In response to your points. We do have a designated
area where their is a Sign to park you vehicle for all guests staying on the Upper Level. This is so anyone staying in the ground floor units can have a better view and not looking at other guests cars. I am sorry we were unable to offer you a later check out due to an earlier commitment from a guest checking in to the same unit you stayed in. The room type you were in, we only have one of these, hence we were unable to shift either of the bookings. We only have 1 x Premier Lakeview One Bedroom Unit on the Upper Level, the rest are either Studio, Superior One Bedroom units or Premier Two bedrooms units. Believe me if we could have made this work we would have done what we could to assist you. I am sorry if I upset you by asking what your occupations were, this was merely just part of conservation with you. I do hope that you do have some fond memories of your time in Fiordland. Thank you for staying with us. Kind Regards Kerri and Steve
Enjoyed our 2 night stay here, i would definitely recommend. They have great heating, and comfy beds. Lovely, helpful staff that helped us with tips for our trip to Milford.
And the view is also nice from the room
Verified traveller
Stayed 2 nights in May 2021
Response from Kerri on 26 May 2021
THANK YOU FOR YOUR KIND WORDS, WE LOVE LOSTING OUR GUESTS AND HELPING EVERYONE MAKE THE VERY BEST OF THERE TIME WITH US. WE HOPE TO HOST YOU AGAIN IN THE FUTURE. KIND REGARDS KERRI ANND STEVE
Whole experience was fabulous. Friendly operators who welcomed you and gave good advise on area.
Lisa
Stayed 2 nights in Apr 2021
Response from Kerri on 26 Apr 2021
Thank you Lisa... It is always our pleasure to offer helpful advise and suggestions... so pleased you liked our local tips. We look forward to hosting you again in the future.
Kind Regards Kerri
Radfords was an excellent choice with the owner Kerri who went above and beyond. The room was beautifully decorated with lovely soft tonings that created a restful environment after a day of fun. Kerri’s professionalism and eye for service was amazing. Her local knowledge and desire to make our stay special was greatly appreciated. During difficult times that we (New Zealand) find ourselves in with Covid our experience at Radfords and Te Anau far exceeded our expectations with wonderful memories to take away. Our room overlooked the lake with stunning views with the establishment in beautifully manicured gardens. Located within a 5 minute walk to the town centre and lake activities Radfords location is superb. Thank you Kerri and Georgia (Kerri’s beautiful little granddaughter that was visiting) for a wonderful two nights/stay of luxury.
Philip
Stayed 2 nights in Mar 2021
Response from Kerri on 12 Mar 2021
Dear Philip, Thank you for your lovely kind words and review of your stay here at Radfords on the Lake, we loved hosting you both and are immensely proud of the support we have from our Kiwi travellers...like yourselves who we are so very greatful for supporting our small family owned business. You were both a delight to host and I hope you have many fond memories of your time in Fiordland and we look forward to welcoming you both back to explore more of what Fiordland has to offer. Again thank you for your kindness and support. Stay safe and Kindest Regards Kerri, Steve and Georgia
Radfords was an excellent choice with the owner Kerri who went above and beyond. The room was beautifully decorated with lovely soft tonings that created a restful environment after a day of fun. Kerri’s professionalism and eye for service was amazing. Her local knowledge and desire to make our stay special was greatly appreciated. During difficult times that we (New Zealand) find ourselves in with Covid our experience at Radfords and Te Anau far exceeded our expectations with wonderful memories to take away. Our room overlooked the lake with stunning views with the establishment in beautifully manicured gardens. Located within a 5 minute walk to the town centre and lake activities Radfords location is superb. Thank you Kerri and Georgia (Kerri’s beautiful little granddaughter that was visiting) for a wonderful two nights/stay of luxury.
Philip
Stayed 2 nights in Mar 2021
Response from Kerri on 31 Mar 2021
Dear Philip, Thank you so very much for choosing to stay with us and so pleased that your stay here exceeded your expectations. You both were a delight to host. Georgia is in "training" and with the reward you left for her, she was delighted and shared with her sister. Thank you for your kindness, we will remember this for a very long time. We hope to host you again in the future. Take Care and Kindest regards Kerri and Steve.
The rooms and grounds are immaculate! Stay from start to finish, including service was outstanding. Will definitely be back when down that way.
Brian
Stayed 2 nights in Jan 2021
Response from Kerri on 31 Jan 2021
Dear Brian, Thank you for staying with us, it was our pleasure to host you. We look forward to your return visit to se more of what Fiordland has to offer. Kindest regards Kerri and Steve
Lovely place, and fantastic staff - really helpful. Would definitely recommend, and would stay again.
Natalie
Stayed 3 nights in Oct 2020
Response from Kerri on 8 Oct 2020
Dear Natalie, Thank you for your kind words and recommendation, you were a pleasure to host and we look forward to your return. Thank you for choosing to stay with us. Kind Regards Kerri and Steve
We really enjoyed staying at Radfords on the Lake. Check-in was welcoming and we had a lovely room upstairs. The bed was super comfortable, and the pillows were perfect.
The room was clean and fresh.
Vicki
Stayed 1 night in Sep 2020
Response from Kerri on 11 Sept 2020
Dear Vicki, Thank you so much for taking the time to review your stay with us. We are so pleased the Radfords experience ticked all the boxes for you. We hope that we may host you again in the future. Take care and Kind Regards Kerri and Steve
What great people. Te Anau might be suffering from Covid19 but it has not stopped the amazing hospitality. We were given great advice on where to eat, which tours and how to get the best out of our stay. The 1 bedroom apartment was clean, spacious and comfortable and the view was great.
What was memorable though was the friendly and helpful owners.
Mike
Stayed 2 nights in Jul 2020
Response from Kerri on 1 Aug 2020
Dear Mike.... Wow thank you for taking the time to place this 5 star review of your time with us. We are loving showing our Team of 5 million how to get the best out of their time here in Fiordland, many have never been here and are just loving it. We greatly appreciate your business and spreading the word. Kindest Regards Kerri and Steve
10/10 Excellent
Verified traveller
17 Jul 2020
Verified traveller
Stayed 2 nights in Jul 2020
Response from Kerri on 20 Jul 2020
Thank you for your wonderful rating, most appriecated.