Ratings based on 680 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Awesome staff and facility

Posted 20-Aug-2016
Pros: The hotel had lovely rooms and ours faced the beach. Food was delicious and little pricey but tasty!!
Cons: More restaurants with varied menus.
Location: Snorkelling, kayaking, the village lots to do if you ask!!
The staff were just awesome and went out of their way to make things great!! It rained a lot but we hardly noticed as they were very accommodating. Special thanks to Eta and Frank!! Amazing people!!
3out of 5
by A verified traveller

Beautiful setting

Posted 18-Jul-2016
Pros: as above
Cons: as above
Location: as above
This resort is in a beautiful setting. Breakfasts were great. Rooms clean. Bathrooms were a little intrusive with glass doors that did not promote privacy. Resort needs more information in rooms to tell you about the resort. There were things we did not find out until it was too late. The restaurants were pleasant. Should promote the local environment more as there were also things to do during the day outside the resort The arts village was great and should be advertised after all it is run by local Fijians and that is what some people come to Fiji for. The hotel staff were not a friendly as other resorts I have stayed in. Swimming pool was very cold. Drinks after happy hour were vey expensive.
5out of 5
by A verified traveller

ビーチに近く、きれいなホテル。

Posted 28-Jun-2016
Pros: きれいな海の近さ
安い値段で旧館のようでしたが、きれいで朝には小鳥の声で目覚めました。 スタッフも親切で、赤ちゃん連れでしたが、皆声をかけてくれて親しく接してくれました。 部屋も清潔でした。
4out of 5
by A verified traveller

Posted 22-Jun-2016
As I stay in many different hotels Your new extensions are very admirable and spacious only wish I could heaved stayed longer to enjoy the beautiful surroundings so when I build my house in Pacific Harbour I'll bring the family to stay with you enjoyed my stay Vinaka
3out of 5
by A verified traveller from MT, USA

Gorgeous layout but disappointing room/filthy hall

Posted 06-Jun-2016
Pros: Clean room. Layout of the resort and the view were incredible. I loved spending time outside there. The breakfast included was fantastic.
Cons: Clean the hallways and verandahs even in the old building, please! Budget motel furniture could be updated. Put a rubbish bin in the room/bathroom.
Location: The little area of Pacific Harbor had a few restaurants that I enjoyed but I drove to Sigatoka for the Off-Road Cave Safari which was awesome!
The verandah chairs were crawling in ants and covered in food scraps and they never swept the floor to it, which was disappointing because it was a beautiful area and I wanted to spend time on it. My room itself was clean enough, so I was thankful for that, and the bedding was ok quality. I had to miss it 2 days of breakfast because I had appointments that caused me to leave before it started at 7am. My room key/card demagnetized itself 1-2 times per day, leaving me locked out of my room. The staff were happy enough to re-magnetize it, but weren't apologetic at all and only said that it often happens if near something with a wifi signal, which I didn't have on me so it was an unsatisfying response. When I was ready to check out, I had to wait for someone who knew how to do the paperwork for me because the desk clerk standing there apparently didn't know how to do it. I wasn't expecting the 500fijian deposit and had to ask specifically and with some force to have them give it back in the end so I didn't have to wait the 2-4 weeks they said it would take to clear my credit card. See below for what was good and could be improved.
3out of 5
by A verified traveller

The Pearl

Posted 05-Jun-2016
Location: Not much to do nearby, cab rides are required in order to get to any activities outside of the resort.
I recently stayed here for a week. The Pearl is a resort style hotel on a large waterfront property. Several restaurants serving very delicious food- the breakfast and dinner buffets are excellent! Walking the very long beach is a great way to spend the sunrise/sunset. The pool is small but nice, the grounds are beautifully landscaped. Overall, the Pearl is a nice place to stay. This hotel is still under a state of repair, it had a grand opening in 2015 so management is working on the last stages of improvement. Bryan
4out of 5
by A verified traveller from brisbane, qld

Relaxing pearl

Posted 04-Jun-2016
Pros: The staff always friendly. Also having the beach at the doorstep.
Cons: A bit more variety at breakfast.
Location: We did a great river trip to waterfall and village this was not far to get to. Some snorkelling just down the road right off beach. Some fishing.
Arrived Nadi airport and helpful staff led us to local bus stop. Buses frequent to Pacific Harbour, takes about 3 hours Fiji time and a lot cheaper than taxis or resort transfers. Check in was friendly and greeted with cold water and hand towels. Showed to our room, seem we had been upgraded to ocean view which was excellent. Room very spacious and modern we were in new wing and had all you needed for short break. Buffet breakfast was ok but over a week didn't change very much. Fellows around pool were always helpful. Nice beach at your door to swim and long walks. Short walk down road nice area to snorkel. Local buses stop outside resort about hour to Suva. Also short walk down the road a few restaurants to eat as well. We thought the resorts meals were a little expensive but ate there as well. All in all a great place to stay and relax.
4out of 5
by A verified traveller from Brisbane, Australia

Had a great time!

Posted 28-May-2016 on Wotif
Pros: The staff
Cons: A compendium with a map and explaining hotel amenities
Location: About 2.5 hours drive (direct) from Nadi so be prepared to travel. Right on the beach and river. Water activities available
We booked the Pearl knowing that is was a good distance from Nadi airport but it was largely worth the trek. I had booked a standard garden room at a very good price (breakfast included) so wasn't expecting five star accommodation. The standard rooms are in the older building so not as flash and modern as the new building, however my impression was that the older rooms were larger than the new ones. The rooms had been refurbished, had a good bathroom, a small patio with table and chairs overlooking a walled garden, had comfy beds and were very clean. My only small gripes were that there were no bedside lamps and being on the ground floor, the room was a bit dark. Being away from the major tourist areas meant you got a taste of the real Fiji. The people make the place and the staff at the Pearl were lovely. They went out of their way to look after us. There were enough activities to do (if you wanted to). The resort is right on the beach so there is the choice of beach or pool for swimming. Some of the other activities (boat trips for snorkeling etc) were dependent on having minimum numbers so we missed out on a separate snorkeling trip but did get to do the day trip to Yanuca Island which was fun. The food was good and the buffet selection would satisfy all but the very fussy. Had a great time.
5out of 5
by A verified traveller from New Zealand

Rest and Relaxation

Posted 25-May-2016 on Wotif
Pros: The friendliness of the staff - the cleanliness and nothing was too much trouble
Cons: The only thing I missed was a clock in my room BUT in saying that it meant I rested and relaxed which was the whole idea
Location: Village tours - Sunday church if you so desired - demonstrations of local traditions and also the ability to take part Great beaches
This is the perfect place for rest and relaxation while also offering inhouse and other activities if you so desire. the staff are friendly and the smiles are genuine - they have close ties with a local village which welcomed us into their fold and made us feel welcome. We paid to go on a day excursion for snorkelling with a fabulous boat and staff - will be going back again to this fabulous place :)
4out of 5
by A verified traveller

Could be improved

Posted 22-May-2016
Pros: The facilities were good.
Cons: The staff could be a bit more attentive to checking facilities and you should not have to ask for things to be topped up.
Location: It was quite a long way from anywhere, however this was our choice. We would not stay there again though for a few reasons.
We had some disappointing experiences at the hotel, in particular we had very specific dietary requirements for my husband and this was not met entirely. We also got some push back when we challenged a meal but eventually it was removed form our account, we appreciated that outcome. Our room had hair and dirt in the bathroom and we asked for our conditioner to be topped up twice. I had an issue with walking in on a staff member who was using one of the public access toilets where they did not close the toilet door, no doubt embarrassing for her as well as me. The other area of disappointment was some of the attractions advertised through the hotel were not available due to numbers, this is disappointing when you go to a country expecting to be able to do some of the local things but not being able to.