Gorgeous layout but disappointing room/filthy hall
The verandah chairs were crawling in ants and covered in food scraps and they never swept the floor to it, which was disappointing because it was a beautiful area and I wanted to spend time on it. My room itself was clean enough, so I was thankful for that, and the bedding was ok quality. I had to miss it 2 days of breakfast because I had appointments that caused me to leave before it started at 7am. My room key/card demagnetized itself 1-2 times per day, leaving me locked out of my room. The staff were happy enough to re-magnetize it, but weren't apologetic at all and only said that it often happens if near something with a wifi signal, which I didn't have on me so it was an unsatisfying response. When I was ready to check out, I had to wait for someone who knew how to do the paperwork for me because the desk clerk standing there apparently didn't know how to do it. I wasn't expecting the 500fijian deposit and had to ask specifically and with some force to have them give it back in the end so I didn't have to wait the 2-4 weeks they said it would take to clear my credit card. See below for what was good and could be improved.