Ratings based on 505 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo, bc

Friendly staff, nice place

Posted 23-Aug-2017
The hotel and our room was clean. The bed was comfortable and nice. Staff was very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sumner WA

Convenient and clean

Posted 19-Aug-2017
The hotel is convenient and clean to stay. It's a good place to stay for a few days since it's near the strip and freeway, so easy access to the area. Overall the hotel is clean, comfortable and just a bit I've over priced but being near the casino I assume why it costs that much.
Comment from Hotel Management
23-Aug-2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We appreciate your business and hope you will return again soon!
3 out of 5
by A verified traveller from Portland

Had potential but

Posted 18-Aug-2017
Pros: Breakfast!
Cons: Fix the AC in room 214!
Location: Very close to Wild Waves
Service was good, hotel looks nice, breakfast was actually great with eggs, sausage etc. But we couldn't get the AC in our room to work and later found out it's a known problem. And the freezer didn't work which we didn't discover until the next morning when our ice cream poured out when we opened the freezer. And there were hairs in the bathtub.
Comment from Hotel Management
22-Aug-2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We appreciate you reporting the a/c issue you experienced and it has already been fixed and is working perfectly now. Thanks again, we hope you will return again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from washington

Great value

Posted 11-Aug-2017
Great experience. Always stay at Quality Inn & Suites during our travels. Can always count on a nice clean room.
Comment from Hotel Management
12-Aug-2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We have enjoyed having you as our guest :)
4 out of 5
Recommended
for Everyone
by A verified traveller from Portland, Oregon

Nice hotel in Fife

Posted 07-Aug-2017
Pros: Close to the freeway, Emerald Queen Casino, and great breakfast in the morning.
Cons: Room was well updated, but the water pressure was a bit off.
Hotel was great. Staff was incredibly efficient and friendly. The hotel could use a little updating, but it was great for the purposes of my trip.
Comment from Hotel Management
08-Aug-2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We appreciate your feedback, and hope you will return again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

It was good close to everything including casino �

Posted 03-Aug-2017
Pretty good location clean fair price close to everything that we needed to do including a casino across the road that was nice I would recommend it to a friend staff are friendly continental breakfast Could have more selection but it was OK I would stay there again it was fine for mewhat else would you like me to say charge of this crybaby and 50 words but this is all I got to say thank you
Comment from Hotel Management
03-Aug-2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveller from Tacoma Wash

Air Conditioning

Posted 27-Jul-2017
Pros: everything except the cooling system
Cons: Fix the above issue
Location: It was right across the street from a casino and close to resturants
I was in a room where the system shared with three other rooms which meant I didn't have any air conditioning at all which made for a muggy room fortunately the windows opened but because we were on the ground floor we had to close them when we left the room. Other than that it was a nice room .
Comment from Hotel Management
27-Jul-2017 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. We appreciate your feedback and will forward it to the proper authorities immediately. Thanks again, have a wonderful day!
2 out of 5
by A verified traveller

Very noisy hotel. Can not sleep at night.

Posted 01-Jul-2017
Close to busy Street, cars drive by at night. Do ask for a quieter room.
Comment from Hotel Management
03-Jul-2017 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We do have many rooms away from the highway that would be much quieter. They are are available upon request pending current availability. Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2017
We did have problems with our air conditioner on the first day. They did move us to the host room for our troubles.
Comment from Hotel Management
30-Jun-2017 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We are so sorry that your a/c was not working in the first room, we hope the second room was better, and we hope you will return again on your next trip to Fife :)
5 out of 5
Recommended
for Everyone
by A verified traveller

Really good value

Posted 26-Jun-2017
Pros: Firm bed, effective air conditioner, easy TV remoting, mini fridge, microwave
Cons: Have some whole grain, higher fiber breakfast items. Like a bran muffin, 100% whole wheat bread for toast, etc.
Location: With Lyft or Uber you can easily make this a place to stay for an event at the Tacoma Dome.
Nice, firm bed. Great air conditioning (was 100 degrees out and you'd never know it). Nice breakfast (good variety). TV worked great (no getting through menus to get to the viewing, just power on and you're there). Has a mini fridge and microwave, too! In this price range, you couldn't do better.
Comment from Hotel Management
27-Jun-2017 by Quality Inn Staff, Hotel Management
Thank you for your feedback. We appreciate it, and we hope you will return again soon :)