Good service but tired looking hotel
Stayed 2 nights while at local event. Breakfast offering was not great....juice was empty, only cold boiled eggs and self made waffles. Returned to room after event, around 7pm and room had not been made up. Called for fresh towels (bed had not been made) and received heartfelt apologies.
Comment from Hotel Management
03-Aug-2017 by General Manager, Hotel Management
Thank you for expressing your concerns to us. We're glad to have provided you with friendly service, and we hope your event was enjoyable. Please accept our sincere apology for any aspects of your stay that didn't meet your expectations. We'll be discussing your comments with our team in order to improve the quality of our breakfast. Although we regret the delay in housekeeping service, we're glad it was handled appropriately. We appreciate your feedback and hope for a chance to make your next visit more satisfactory.