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Overall we had a nice stay in the hotel. However check out is at 11, it cost 10 euro extra to check out 12 instead.which is the standard time for most hotels.
Food was nice but breakfast was a bit disappointing/basic. For the price of our stay.
This was our second time staying here and it was just lovely, the Christmas decor was beautiful and our room was very cosy and comfortable. Breakfast was delicious and plenty of choice. Will stay here again in the near future
We had a relaxing stay at the Westville hotel. Slight problem with our room but this was sorted promptly and efishently.
Staff in the hotel were very friendly and the breakfast was amazing.
Overall a great experience.
Hotel was lovely. Staff very friendly and helpful. Food was lovely and hot .a good verity of food for coeliacs and vegans .chicken wings are the best we have ever eaten.
Mark and Helen
Stayed 2 nights in Sep 2023
10/10 Excellent
Mary
18 Sept 2023
Mary
Stayed 1 night in Sep 2023
Response from Reception on 23 Sept 2023
Good Afternoon,On behalf of the Cassidy Hospitality Group we would like to thank you for your feedback and hope to welcome you back in the near future!Kind RegardsReception Team
10/10 Excellent
Jennifer
14 Sept 2023
Jennifer
Stayed 2 nights in Sep 2023
Response from Reception on 23 Sept 2023
Good Afternoon,On behalf of the Cassidy Hospitality Group we would like to thank you for your feedback and hope to welcome you back in the near future!Kind RegardsReception Team
8/10 Good
Owen
4 Sept 2023
Owen
Stayed 1 night in Sep 2023
Response from Reception on 23 Sept 2023
Good Afternoon,On behalf of the Cassidy Hospitality Group we would like to thank you for your feedback and hope to welcome you back in the near future!Kind RegardsReception Team
we had a very enjoyable time with the staff being very helpful and friendly, and with a good choice of food
Chris
Stayed 2 nights in Sep 2023
Response from Reception on 23 Sept 2023
Good Afternoon,On behalf of the Cassidy Hospitality Group, I would like to thank you for your feedback. I am pleased to hear that you had an enjoyable time and that our staff was helpful and friendly to you. It is also great to hear your feedback on the choices of the food. We hope to welcome you back in the near future!Kind Regards,
Good Afternoon,On behalf of the Cassidy Hospitality Group we would like to thank you for your feedback and hope to welcome you back in the near future!Kind RegardsReception Team
8/10 Good
Mandy
29 Aug 2023
Mandy
Stayed 1 night in Aug 2023
Response from Reception on 23 Sept 2023
Good Afternoon,On behalf of the Cassidy Hospitality Group we would like to thank you for your feedback and hope to welcome you back in the near future!Kind RegardsReception Team
Good Afternoon,On behalf of the Cassidy Hospitality Group we would like to thank you for your feedback and hope to welcome you back in the near future!Kind RegardsReception Team
Fantastic hotel. Staff very helpful and friendly. Excellent location.
Elizabeth
Stayed 2 nights in Aug 2023
Response from Reception on 23 Sept 2023
Good Afternoon,On behalf of the Cassidy Hospitality Group, I would like to thank you for your feed back on our staff and Hotel. We are pleased to hear that you have an amazing time here and that our hotel location was accommodating for you! We hope to welcome you back in the near future!Kind Regards,
Great stay with very comfortable accommodation and helpful, pleasant staff.
Elizabeth
Stayed 2 nights in Aug 2023
Response from Reception on 23 Sept 2023
Good Afternoon,On behalf of the Cassidy Hospitality Group, I would like to thank you for the generous feedback you have given. I am also pleased to hear that you found our accommodation comfortable and our staff to be pleasant. We hope to welcome you back in the near future!Kind Regards
Good Afternoon,On behalf of the Cassidy Hospitality Group we would like to thank you for your feedback and hope to welcome you back in the near future!Kind Regards
Good Evening Geraldine,On behalf of the Cassidy Hospitality Group, We would like to thank you for your high rating and hope to welcome you back in the near future.Kind Regards,
Very convenient for both lough and centre of town. Good parking . Overall Excellent.
we asked for twin bed room which was very hot and window was above a noisy extractor/aircon fan.
Jennifer
Stayed 1 night in Jul 2023
Response from Viktoria on 2 Aug 2023
Good Afternoon Jennifer,We are delighted to get such a high rating from you. On behalf of the Cassidy Hospitality Group we hope to welcome you back in the near future.Kind Regards,
We had a fantastic stay at the Westville Hotel, the bedroom and bathroom were very spacious with everything you need for a pleasant stay. The breakfast we had on two mornings were just perfect very tasty indeed, Jackie who greeted us and took care of us each morning was very professional, friendly and a wealth of knowledge of where to go and what to do in Enniskillen. The only reason I gave 4 for condition was because the toilet was cracked in two places, a couple of tiles were cracked with grout missing ( this is not a criticism just an observation and in no way affected our stay ).
In the welcome pack in our room it states that the Westville Hotel is a family run hotel, Jackie and staff make you feel not just a guest but part of the family.
I have no hesitation in recommending the Westville Hotel.
Thanks for a brilliant experience.
Nigel
Stayed 2 nights in Jul 2023
Response from Viktoria on 2 Aug 2023
Good Evening Nigel,We are delighted to hear that you had a brilliant experience at The Westville Hotel. We appreciate the feed back and have taken notes of it. On behalf of Jackie and the Cassidy Hospitality Group we would like to thank you for staying with us and hope to welcome you back in the near future.Kind Regards,
Good Evening Colin,On behalf of the Cassidy Hospitality Group we would like to thank you for your high rating and hope to welcome you back in the near future.Kind Regards,
8/10 Good
Allen
18 Jul 2023
Allen
Stayed 2 nights in Jul 2023
Response from Reception on 20 Jul 2023
Good Afternoon,We are delighted to receive a high rating from you! On behalf of the Cassidy Hospitality Group we would like to thank you for staying with us and hope you choose to stay with us again.Kind Regards,
Hotel was bright very clean and pleasant staff. Would stay heasr again. Food was great to.
Elizabeth
Stayed 2 nights in Jul 2023
Response from Reception on 20 Jul 2023
Good Afternoon,We are delighted to receive a high rating from you! I will make sure to pass this on to the rest of our staff! On behalf of the Cassidy Hospitality Group we would like to thank you for staying with us and hope you choose to stay with us again.Kind Regards,
Good. I had asked for a nice quiet room. Looking out onto a roof. Sounded like a generator outside!
Nicola
Stayed 1 night in Jun 2023
Response from Reception on 20 Jul 2023
Good Afternoon,We are sorry to hear that the noise and view had an affect on your stay, however we hope that other than that your stay was enjoyable! On behalf of the Cassidy Hospitality Group we would like to thank you for staying with us and hope you choose to stay with us again.Kind Regards,
Good Afternoon,We are delighted to receive a high rating from you! On behalf of the Cassidy Hospitality Group we would like to thank you for staying with us and hope you choose to stay with us again.Kind Regards,
10/10 Excellent
Victoria
3 Jun 2023
Victoria
Stayed 1 night in Jun 2023
Response from Reception on 20 Jul 2023
Good Afternoon,We are delighted to receive a high rating from you! On behalf of the Cassidy Hospitality Group we would like to thank you for staying with us and hope you choose to stay with us again.Kind Regards,
The hotel is beautifully decorated and everyone is extremely friendly. Special recognition to Jackie at breakfast time. Very wheelchair accessible as well.
Comfortable beds, wonderful staff, excellent restaurant. Our room was rather noisy - with the window looking out over the rooftop, which had exhaust vents running 24/7. Otherwise, nice stay and any other issues were addressed by staff immediately.
Fabulous hotel, nothing too much trouble, clean, good quality bedding, complimentary toiletries, tea, coffee, homemade cookies and bottles of water. Breakfast first class and lots of choice
Really nice stay although just one night. Lovely boutique hotel, friendly and professional staff and great facilities. One small suggestion: the lunch/dinner menu was limited especially for a vegetarian.