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"Our stay was okay, did not like seeing homeless people by the front entrance."

"Clean and friendly staff. Room was cozy with great views of the lake. "

"Breakfast was not good and very restricted!"

"We knew the AC was not working during our stay but we didn’t count on the heater being on on our level hallways or the restroom area in our room (even though the thermostat said on). When we checked in our room felt like a sauna, luckily they had fans and were able to unlock the windows to let out the warmness. The water temperature in the shower kept changing from warm to extra hot and then cold. Front desk staff was average. We loved the location of the hotel. "

"Sucked so bad. ROOM WAS FILTHY. I understand there was an event the weekend and it was busy and booked up but I mean... the bags of trash everywhere on the outside of the building. Front desk lady was nice though. "

"Some staff are dishonest, I booked my room well in advance- LAKESIDE, I’m on a health retreat, calm view to reduce my stress- terminal cancer, yet moved to a 360 view of the parking lot in spite of being a loyal guest with low demand. I love the lodge, I did get good pricing on some of my days, I was here when they were empty, endured construction and I was moved around every few days until they unloaded the “burden” of an old lady trying to have a serene send off… "

"There was a terrible humming noise coming from the vent, ventilation system on the first floor. We called the front desk. The first time they said that"

"Conveniently located, clean and comfortable "

"The first room had a sewage smell and maintenance came in and sprayed. The smell was back the next morning so we were moved across the hall. The refrigerator did not work for 2 days. On the third day the maintenance man came back from his weekend and was very professional and personable. We are very grateful for him. Clementine, who worked housekeeping on the second floor, was always cheerful and sweet who smiled at guests and greeted us with a friendly good morning. Our overall favorite is Alisia! She was always cleaning and very gracious to the guests. We always were welcomed by her and she gave me a big hug! While the entire staff was great, Alisia stands out as most excellent and made us look forward to returning in spite of the couple of incidences mentioned above."