- Disliked: Cleanliness, property conditions & facilities, room comfort
A tired hotel, needs a good clean!!!!
Stayed here for a Xmas Party, booked in and had two keys made. Went to the room and got in okay, went out for a while and when we went back couldn't get in. On the 3rd floor so back down to what they call reception, a bank of computer screens and waited for staff to issue another key card. Back up to the room and got in, closed the blinds and room very dark, corner standing lamp didn't work and was full of dust!! Wife tried doing her hair and desk lamp wouldn't stand up and despite tightening it up it still fell down!!! waste of time with that one. Carpet badly stained all around the room. Shower head really dirty and scaled up. Got ready and went to party!!! Good prices in the bar and room that was hired for the night was very nice. After a great night back to the room at 0130hrs to find we couldn't get in again!!! Back down to reception and another door card created. Back up and in we got finally. The bed was tiny. It was nice and wide but not long enough!! I'm 6ft 2 and used to my feet hanging over the end of some beds but this was so short my calf was hanging over too!! Very uncomfortable nights sleep, got up and checked out. We've stayed in various hotels and this is definitely the worsted and considering the price per night was expecting a lot more. Holiday Inn Express have better rooms than this... Will not be staying here again, at least not until it has a refurb!!