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Reviews of Hampton Inn & Suites by Hilton Fargo Medical Center

2.5 out of 5
Hampton Inn & Suites by Hilton Fargo Medical Center
4776 Agassiz Crossing South, Fargo, ND

Reviews

8.4

Very good

Rating 10 - Excellent. 314 out of 641 reviews" "
Rating 8 - Good. 194 out of 641 reviews" "
Rating 6 - Okay. 67 out of 641 reviews" "
Rating 4 - Poor. 40 out of 641 reviews" "
Rating 2 - Terrible. 26 out of 641 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Aria

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Nazym K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice and quiet place The kids likes the pool Stayed 2 nights
Stayed 2 nights in Mar 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this Hotel Brand a 1 Star because they changed to "mini" Pillows on the bed. I am a huge fan of Hampton Inn ... its my "goto" just like GMC Trucks and John Deere Tractors ... The reason i picked Hampton as my "brand" was because they had awesome beds and pillows ... Well not anymore! -- I feel this is going to be a "Budlight" death of them if they don't fix it... because i am simply not going back until they switch back to the normal good pillows that they had.
Stayed 1 night in Mar 2024

6/10 Okay

Joe

Travelled with family
Disliked: Staff & service, property conditions & facilities
I reserved a room with 2 queen beds and got 1 bed and a couch bed. Not cool.
Stayed 1 night in Mar 2024

10/10 Excellent

Angelia Ann Marie, Cleveland

Stayed 1 night in Feb 2024

10/10 Excellent

Dorothy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended staying here in a blizzard. Great place to wait out the storm. We were quite comfortable. Pet friendly too.
Stayed 1 night in Feb 2024

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to do a little better cleaning in the rooms there is Black Mold on the grout in the showers
Stayed 2 nights in Feb 2024

4/10 Poor

Alysha

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were usually nowhere to be found, they did not want to give us extra towels and nobody answered the front desk phone. Garbages were overflowing throughout the hotel.
Stayed 3 nights in Feb 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

Daren

Stayed 3 nights in Jan 2024

4/10 Poor

Alvina

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying here the rooms are really nice & spacious could do a little better scrubbing the floor in bathroom otherwise everything was great
Stayed 1 night in Jan 2024

8/10 Good

Dean

Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

karla

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2023

8/10 Good

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and staff, but dont book for the pool.
The rooms were spotless, well arranged, and very comfortable. The staff was very kind and professional. The breakfast was good, but not quite what I expected for staying at a Hampton Inn, more like Holiday Inn style. Again, good, but not as high quality as I had anticipated. Thr only downside was the pool area, no deeper than 3.5 feet, the pool area looked like it needed a complete overhaul with damaged flooring that had been patched with cement, the lighting was practically nonexistent, and the towels were extremely rough, I've quite literally never had that rough of pool towels in any hotel ever. The hot tub was very good though.
Stayed 1 night in Dec 2023

10/10 Excellent

Rick, North Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the room next to me had a loud bird the front staff quickly moved us without a second thought.
Stayed 1 night in Nov 2023
Response from Kayla Giese- General Manager on 14 Dec 2023
We appreciate your feedback and are delighted to know you enjoyed your stay with us. My apologies for the noise. I am happy to hear the staff was accommodating. Your satisfaction is our top priority, and we look forward to seeing you again soon.

10/10 Excellent

Bryce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kayla Giese- General Manager on 14 Dec 2023
We appreciate your feedback and are delighted to know you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to seeing you again soon.

6/10 Okay

Jim Stenson

Disliked: Staff & service, property conditions & facilities
Expensive for what you get. Each day I called about the tv not working, no one ever came to the room. Nor was it fixed.
Stayed 3 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible (Do Not Stay)
The entire hotel wreaked of cigarette smoke. The carpet was coming up in the hallways and the doors looked like they had issues with people trying to break in. The room had stains on the ceiling and half the lights didn’t work. We also had issues with the toilet not flushing and the sheets had food crumbs and stains on them.
Stayed 1 night in Nov 2023

4/10 Poor

James

Travelled with family
Disliked: Staff & service
Waited almost 20 minutes before someone came to the desk. I even walked through the office calling for someone and took almost 45 minutes to get checked in. I was late for a meeting because of the delay.There was nobody there. The TV remote did not work
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Stayed 3 nights in Oct 2023
Response from Kayla Giese- General Manager on 14 Dec 2023
We appreciate your feedback and are delighted to know you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to seeing you again soon.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend get away
It was a very clean hotel. We got the king suite and it was nice. Cool set up in the room with a large open desk that separated the bed and the couch area. The tv was on a movable mount that you could turn the tv towards the bed area or the couch area. There is a seperate area with a sink and microwave and fridge. Staff was very friendly and breakfast was good. We were on the fourth floor and it was very quite. Bed was comfortable and room temp was good. Close to plenty of shopping and resturants. I recommend highly!
Stayed 1 night in Oct 2023
Response from Kayla Giese- General Manager on 14 Dec 2023
We appreciate your feedback and are delighted to know you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to seeing you again soon.

8/10 Good

Leann

Travelled with family
Liked: Room comfort
It was okay, needed to stay close to Sanford
Had to stay there before my surgery at Sanford. We found long black hairs in the bed, mold in the shower and the mini fridge made a ringing noise the whole time we had to unplug it.
Stayed 2 nights in Oct 2023

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel being close to the hospital and the friendly staff. Only dislike was there is not much for ventilation in the room and it had a funny smell.
Stayed 5 nights in Sep 2023

10/10 Excellent

TODD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Christopher

Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Stayed 1 night in Aug 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only bummer was that I had a shower and not a tub-
Stayed 1 night in Aug 2023

10/10 Excellent

Dale

Stayed 1 night in Aug 2023

6/10 Okay

Barb

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Coffee station available 24/7. Unfortunately because we booked through Travelocity our room didn’t come with a pull out couch, so I had to share a bed with my adult daughter’s. The worst part was they couldn’t move us because they were all booked up. That and our room had a foul smell which reminded us of the smell you get from a cat litter box. I did mention it to the clerk upon check out. She apologized and explained she couldn’t help us out because the room wasn’t booked through them.
Stayed 2 nights in Aug 2023

10/10 Excellent

Shana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
P!NK
Love the Hampton Inn & Suites!!
Stayed 2 nights in Aug 2023

6/10 Okay

Jared

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, room comfort
1 light of 4 worked in pool area. Room smelled like smoke in a smoke free hotel. Staff was friendly and hard working.
Stayed 2 nights in Aug 2023

10/10 Excellent

Eva

Stayed 2 nights in Jul 2023
Response from Kayla on 18 Aug 2023
Thank you for the great review! We hope to see you again in the near future.

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023
Response from Kayla on 21 Jul 2023
We are happy that your stay was great. Thank you and we look forward to seeing you the next time your travels lead you to Fargo.

8/10 Good

Michele, Macy

Liked: Cleanliness, staff & service, property conditions & facilities
The toddler friendly pool was very helpful for entering the children.
Stayed 4 nights in Jul 2023
Response from Kayla on 21 Jul 2023
We are happy that your stay was great. Thank you and we look forward to seeing you the next time your travels lead you to Fargo.

8/10 Good

Tonette

Stayed 1 night in Jul 2023

10/10 Excellent

Melvin, Wahpeton

Stayed 1 night in Jul 2023

8/10 Good

mishay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and close to the hospital. I needed a hotel with amenities that was close to the hospital. I am glad that we found this one.
Stayed 1 night in Jun 2023
Response from Kayla on 10 Jun 2023
Thank you for taking time to leave feedback about your recent stay with us. It is our goal at Hampton Inn and Suites Fargo Medical Center to make sure each and every one of our guests is completely satisfied with the accommodations we offer. We are happy that your stay was great. Thank you again and we look forward to serving you the next time your travels lead you to West Fargo.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Kayla on 31 May 2023
Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Jacki, Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly & helpful
Stayed 2 nights in May 2023
Response from Kayla on 28 May 2023
Thank you for your great review. We hope to welcome you back soon!

2/10 Terrible

Jennie

Stayed 1 night in May 2023
Response from Kayla on 21 Jul 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider giving us another chance in the future.

2/10 Terrible

Ginny

Stayed 1 night in May 2023
Response from Kayla on 21 Jul 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider giving us another chance in the future.

8/10 Good

Jill

Travelled with partner
Liked: Staff & service, property conditions & facilities
This property seems much older than it is and the bathroom could use a good scrubbing. The breakfast was fine, but only one waffle machine makes for a long wait...but, beggars can't be choosers! Very convenient to all of the things we needed to do in Fargo and easy parking.
Stayed 3 nights in May 2023
Response from Kayla on 22 May 2023
Thank your for taking the time to share your experience. We hope to see you again in the near future.

10/10 Excellent

Pat G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappointed in Hampton Inn!
This is a very nice hotel and the staff was very polite and we even got early check in. Hampton Inns is our choice of hotels to stay when we are traveling. Never disappointed.
Stayed 1 night in May 2023
Response from Kayla on 22 May 2023
Thank you for the great review, We hope to see you again soon!