Search Hotels Near Fall River Historical Society, Fall River

"Stayed here for two nights after booking through Hotels.com. At check-in I was asked for my credit card and noticed later a pending $600 on my card and I when I asked for clarification, I got a rude reply by the manager (Kim) that it was only a temporary authorization that would be removed after checkout. After my stay, a charge of approximately $550 fully posted to my card instead which I was told wouldn’t happen. I called and spoke with the same manager. During the call I was repeatedly interrupted, but after some time the charge had been removed. Another issue was housekeeping. I was informed housekeeping would be provided daily, but my room was never serviced during the stay. When I brought this up to the manager during the call she interrupted and asked if i left a do not disturb sign on the door. I did not. When I requested to speak to upper management, she falsely stated that I used foul language towards her and hanged up the phone on me. Called later, manager told me that I could speak with the general manager on Monday and hanged up the phone on me again. Overall its a beautiful location and rooms are pleasant. Unfortunately, it is frustrating after spending 600 dollars for a two night stay to experience indifference from this manager on the very first interaction, redirection of blame, and dishonesty to cover her end when attempting to contact someone above her."

"Clean and well maintained"

"Spacious, clean, and affordable! We enjoyed our stay here."

"Property was in a stellar location. Clean and cannot complain about service. It was a great spot for the price."

"Staff is awesome"

"The AC struggled to keep the room cool."

"My stay at Holiday Inn was ok but was disappointed after booking a 1 King size bed room to be placed in a standard 2 queen size bed room. The room didn’t not look like the pictures and had some damage to the room, it was also not as clean as I would have expected. Upon arrival the front desk clerk was very kind also the staff during complimentary breakfast there was one staff member who was rude but unfortunately was unable to get his name.The reason why I booked here was based on the reviews but can say some of them were deceiving I read a review that stated that they had a hot tub which lead me to book this location which was false. Breakfast was delicious. One good thing about this place was that the location was great and accessible to the highway and restaurants and malls."

"don’t listen to ANY of the negative reviews; it’s exactly what you need and want, especially before an early flight. "

"The hotel is an old building (probably early 1900's?) that has been re-tooled to work with today's more modern needs. Having said that, I don't think it hit its intended goal. Expedia notes this as a 3.5 stars - I believe that represents the hotel amenity level. In reality, it is a 2 star hotel at best. The rooms are spare, lighting is dim, bathrooms are tiny, towels are threadbare and not enough of them. The bed was comfortable, but there was not really a bedside table that worked (it was a small table, about 12"x12", no shelf). There was an outlet nearby the bed for charging. One of the two chairs in the seating area looked like it needed repair, the staff was friendly, but not overly helpful, with no phones in the rooms and spotty wi-fi at best. The TV didn't connect well to any of the entertainment apps provided. Lastly, we stayed for 3 nights and end of day 2, I had to ask about housekeeping services, as our room hadn't been attended to. The front desk staff apologized that they "missed" servicing our room and the the cleaning staff had left for the day. He brought up some clean towels. Overall, I was so underwhelmed by the hotel that I considered moving to another one."