Too many mistakes!
We enjoyed our stay at Airth Castle but .........! When we arrived we had lunch in the bar, all three of us choosing Soup and a Sandwich at £6..50 each which we enjoyed. When my friend went to pay, the total was £28.50 as the cost of the soup was separate. I queried this as nowhere on the menu was this stated and we were refunded £9. Only 2 of 6 lights in our room were working but 3 were quickly fixed when reported. We were told we had £25 to spend on our evening meal as part of our deal. The first evening we also had a bottle of wine. Our individual courses were added up on the bill. As they came to less than £75, the excess was taken off the cost of the wine. We hadn’t expected this so it was a happy surprise. However, this didn’t happen on the second evening and we were charged full price for 2 gins and a bottle of wine although again we hadn’t used our full allowance. When we queried this, we were told a mistake had been made the previous evening and the staff had had their tips reduced! At breakfast on our second morning there was not enough food available. As a vegetarian, there was a very limited choice at the time I wanted to eat. However, the staff were generally very cheery and friendly and the food was really good.