Ratings based on 290 Verified Reviews

3.2 out of 5
67% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Apr-2018
Room clean and quiet. Elevator not working and I did see any effort to repair it.
Comment from Hotel Management
16-Apr-2018 by Guest Relations Manager, Hotel Management
Dear Guest, We do apologize for the inconvenience of the elevator during your stay. Our vendor fixing the elevator is awaiting for the parts to arrive. We are eagerly staying on top of them to ensure we take care of the matter as soon as possible.
1 out of 5
by A verified traveller

Don't stay here

Posted 16-Apr-2018
Elevator was not working and they put us on the 3rd floor. My husband has bad knees. We had to drag our luggage up 3 floors of stairs. There were wasps in our room. And the stench from marijuana was throughout the entire stair well. It was nauseating. Staff didn't care. Never again!!!
Comment from Hotel Management
16-Apr-2018 by Guest Relations Manager, Hotel Management
I sincerely apologize we did not have a first floor room during your check in. Our elevator situation is not an easy fix and our vendors are eagerly trying to fix it. I have forwarded your comments of the wasps to housekeeping to check each room since we were unaware of this during your stay. Thank you for your review. We do hope you will reconsider staying with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice and cheap hotel.

Posted 20-Mar-2018
Everything was ok, even tough the restaurant was closed, there are many places within walking distance.
Comment from Hotel Management
21-Mar-2018 by Guest Relations Manager, Hotel Management
Thank you for your review. The restaurant next to the hotel recently started closing on Mondays. I am happy you found other eating establishments located close to us. Please visit us again soon.
4 out of 5
by A verified traveller

Great Hotel

Posted 20-Jan-2018 on Hotels
Checking into my room took a little long because the keys weren't working. But overall great staff and excellent stay.
Comment from Hotel Management
22-Jan-2018 by Guest Relations Manager, Hotel Management
I apologize for the extended time it took during your check in process. Thank you for being patient with us, we greatly appreciate it. Please visit us again soon.
3 out of 5
by A verified traveller from san francisco

too expensive!

Posted 10-Jan-2018
it's way too expensive to stay here & not even worth it.
Comment from Hotel Management
15-Jan-2018 by Guest Relations Manager , Hotel Management
We appreciate you taking the time to post your review. Please contact us directly for us to receive more details on your unhappy stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Good hotel close to interstate

Posted 27-Nov-2017
Staff were friendly and helpful. Room was clean and up to date. Have stayed here before and had no problems either time. Would have no issue recommending this place.
Comment from Hotel Management
27-Nov-2017 by Guest Relations Manager, Hotel Management
We sincerely appreciate you returning to our hotel during your visit to Vacaville. Thank you for your review. We hope to service you again.
4 out of 5
by Robert

Clean and comfortable

Posted 25-Nov-2017 on Hotels
Would stay here again.
Comment from Hotel Management
04-Dec-2017
Dear Robert, We are glad you enjoyed your stay with us and look forward to your next visit. Thank you for taking the time to post your review.
4 out of 5
by Patrick

This traveller left a rating score only Posted 11-Nov-2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from oregon

Basic hotel

Posted 03-Nov-2017 on Orbitz
Pros: Friendly staff, good price
Cons: Bed could have been softer
Location: Wonderful location, plenty of places to shop and large selection of places to eat
Staff was extremely nice and efficient, the room had a smell that burned my sinuses, could have been fabrese. Otherwise clean.
Comment from Hotel Management
06-Nov-2017 by Manager, Guest Relations, Hotel Management
Thank you for taking the time to post your feedback. Your comments are forwarded to our housekeeping department to help with their cleaning efforts. We hope you will visit us in the future.
5 out of 5
by Phyllis

Posted 24-Oct-2017 on Hotels
The staff was helpful and friendly, the room was clean and comfortable. The location was convenient and we will certainly recommend this location to friends.
Comment from Hotel Management
04-Nov-2017
Thank you Phyllis for posting your feedback and giving our property a high rating. We appreciate your business and look forward to serving you again.