Outdoor pool

Reviews of Courtyard by Marriott Vallejo Napa Valley

3 out of 5
Courtyard by Marriott Vallejo Napa Valley
1000 Fairgrounds Dr, Vallejo, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 67 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Happy i got to check in early and late at no extra charge :), thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Resham

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Very quiet and safe place
Stayed 3 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

joseph

Stayed 5 nights in Feb 2024

2/10 Terrible

Orlando

Disliked: Cleanliness, property conditions & facilities
Smell is horrible
Stayed 1 night in Feb 2024

8/10 Good

alycia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very professional and nice
Stayed 1 night in Feb 2024

10/10 Excellent

John michael

Stayed 1 night in Jan 2024

10/10 Excellent

Breonna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was excellent!
Stayed 2 nights in Jan 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Martin and the front Desk staff was very friendly and accommodating
Stayed 3 nights in Jan 2024

2/10 Terrible

Eric

Business traveller
The hostess was rude. When I asked her if the restaurant and bar was going to be open she said it doesn’t look like it does it. After I was told the day before it was going to open. So no dinner for me. Thanks. Also the next morning I went to take a shower and there was no hot water. I let the water run for 15 minutes and it barely got warm.
Stayed 3 nights in Jan 2024

4/10 Poor

Eric

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Restaurant and bar not open Sundays and Mondays. I was told it was going to be open Tuesday so I didn’t bring in dinner. I was planning on eating dinner in the restaurant. When I asked the hostess about it, she was very rude. And since there is nothing close to eat around the hotel, I had no dinner. Thanks.
Stayed 1 night in Jan 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, and the area was safe and secluded
Stayed 3 nights in Jan 2024

4/10 Poor

JEREMIAH

Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Matt

Business traveller
Car window smashed, items stolwn overnight. Multiple piles of glass in the parking lot. If you stay here, you will be robbed.
Stayed 2 nights in Jan 2024

4/10 Poor

Maria Alondra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our car was broken into and no one notified us of it. Our registration was stolen.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elaine, Ripon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean. It is right across The Six Flags which my son and I spent the day before we checked-in. Staff are corteous.
Stayed 1 night in Jan 2024

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elijah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Zach

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cristina

Stayed 1 night in Dec 2023

10/10 Excellent

Charrene, Rocklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and our room is very comfortable. However, the area around the nice hotel is very “seedie” looking. There are cameras everywhere in the parking lot. I’m sure they’re here for a reason.
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly staff, very welcoming. The rooms are clean. Food and alcohol is great. Free water and hot chocolate during the holidays. Got to pay for parking which is $10 and then there is a fee of $50 which you get back when you check out.
Stayed 1 night in Dec 2023

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023
Response from Tye W. on 3 Dec 2023
Thank you for your positive review of Courtyard Napa Vallejo! We're glad to hear that you enjoyed your stay and that our staff was able to provide you with great service. We hope you'll choose to stay with us again the next time you're in town.

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to walk across the street to Six Flags!! There was a light with a crosswalk just a few minutes down the road. Staff was super kind, they had fruity water out and pasties and coffee/tea for free in the morning. We didn't eat at the restaurant in the lobby but the menu looked nice. Pool wasn't heated and no hot tub but the rooms were large and pretty nice. Would absolutely stay here again
Stayed 1 night in Nov 2023
Response from Tye on 3 Dec 2023
Thank you for your positive review of Courtyard Napa Vallejo! We're glad to hear that you enjoyed your stay and that our staff was able to provide you with great service. We hope you'll choose to stay with us again the next time you're in town.

6/10 Okay

carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price.
The person at the front desk was friendly but our room was a disappointment. The tv wasnt working and our bed was old and uncomfortable. You could find better rooms for the same price range around the area
Stayed 1 night in Oct 2023
Response from Tye W. on 3 Dec 2023
We were disappointed to learn that the services and condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. Your experience is not on par with the level of service we're accustomed to providing.We hope you allow us the chance to share a more positive experience with you in the future.

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was wonderful, the bathroom didn’t flush well
Stayed 1 night in Oct 2023
Response from Tye W. on 3 Dec 2023
Thank you for taking the time to share your review with us, .We're glad to hear you had such a great experience with us. It's wonderful that you enjoyed our prime location and helpful staff! We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a lovely day!

8/10 Good

AARON

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from Tye W on 3 Dec 2023
We're thrilled your time at Courtyard Vallejo Napa Valley was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tye W on 3 Dec 2023
Thank you for taking the time to share your review with us, .We're glad to hear you had such a great experience with us. It's wonderful that you enjoyed our prime location and helpful staff! We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a lovely day!

8/10 Good

Tricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edivina was amazing! She provided me an upgrade and a welcome gift. All the staff were awesome. My only issue was there was no hot water when i tried to take a shower in the morning.
Stayed 2 nights in Sep 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Stayed 1 night in Sep 2023

4/10 Poor

Alex

Liked: Cleanliness
Disliked: Staff & service, amenities
Employees were gossiping about other employees, not my cup of tea. Especially with customers around.
Stayed 1 night in Aug 2023

8/10 Good

Colin

Liked: Staff & service, amenities, property conditions & facilities
For being right next to Six Flags, the place was quiet. The room itself was also very nice and clean. The staff was also super nice and helpful. My issues were that one elevator had issues with buttons sticking, the carpets in both elevators were constantly dirty, and a few of the light fixtures in the elevators were falling out. As I said my room was very nice, but the light fixture right above my door was hanging on by a prayer.
Stayed 6 nights in Aug 2023

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Overall a decent experience. Needs more affordable food options. Was under construction when we were there which didn’t help. Would go back when complete
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice stay
Stayed 1 night in Aug 2023

10/10 Excellent

Ian

Liked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Orasio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if going to the Six Flags amusement park across the street.
Stayed 1 night in Aug 2023
Response from Rubeeka Shrestha on 12 Aug 2023
Dear Orasio,It makes us incredibly happy to receive positive comments from our guest. Thank you for taking your valuable time to write this review. We appreciate your business.We look forward to welcome you again.

2/10 Terrible

Mar Christian

Stayed 2 nights in Aug 2023

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet
Stayed 1 night in Aug 2023
Response from Rubeeka Shrestha on 12 Aug 2023
Dear Georgia,Thank you for your short and sweet comments. We appreciate your feedback.We hope to welcome you soon again.

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Rubeeka Shrestha on 12 Aug 2023
Dear Ruth,Thank you for taking your time to write this review. We’re glad to hear that our staff service matched your expectations.”We’re sorry about the pool issue. We’ll strive to do better.We hope to welcome you soon when your travel brings you back to the area.

6/10 Okay

Ruth

Travelled with family
Liked: Cleanliness, staff & service
Staff were pleasant. Pool was very cold. Food super overpriced. $9 for a small muffin.
Stayed 1 night in Aug 2023
Response from Rubeeka Shrestha on 12 Aug 2023
Dear Ruth,Thank you for taking your time to write this review. We’re glad to hear that our staff service matched your expectations.”We’re sorry about the pool issue. We’ll strive to do better.We hope to welcome you soon when your travel brings you back to the area.

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Not good enough to carry Courtyard name
Stayed 2 nights in Aug 2023
Response from Rubeeka Shrestha on 12 Aug 2023
Dear John,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We strive to do better and make sure it won’t happen again.

8/10 Good

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to the fairgrounds. The cost in the summer though is extremely high. I get that it's across the street from 6 Flags but the cost is comparable to staying in San Francisco! At least the parking is free.
Stayed 2 nights in Jul 2023
Response from Rubeeka Shrestha on 12 Aug 2023
Dear Jason,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We strive to do better and make sure it won’t happen again.

6/10 Okay

Robert

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from Rubeeka Shrestha on 12 Aug 2023
Thank you for staying with us!