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" ...great"

"Good location and helpful staff. "

"We stayed here for a weekend visit to celebrate our mother's 80th birthday in Victoria. From check-in to check-out, everything was fabulous! The only complaint from any of the 4 of us in our room, was the lighting in the bathroom. Two of the four would/could not even attempt applying makeup prior to dinner, due to the dim bathroom lighting. Having said that, the bathroom 'space' was incredible for 4! Hotel security was fantastic and the valet parking was great. A little more space at the check-in/valet zone would have made things easier but we still managed okay. Quick & friendly check in (including warm cookies), hotel/room cleanliness, walkable location to everything downtown, onsite hotel restaurants (Starbucks) & pub were all top notch! Highly recommend staying here for family's, couples & singles! "

"The staff was amazing and the house is very beautiful and well kept. "

"3 couples booked an overnight here, we had a great time. Staff were very helpful when we needed extras like wine glasses for all. One of the highlights was Clives cocktail lounge, supreme! Also easy walking to great restaurants. We'll be back."

"We loved the Gold Deluxe room option that allowed us to access the lounge. The breakfast was amazing, with so many delicious options. The appetizers served in the evening were not your typical hotel snacks. The food was similar quality to what you would find on a cruise. The staff went over and above to meet our needs and assist us. We were very pleased with our decision to stay at the Empress Hotel!"

"Great Location and a beautiful place"

"Were upgraded to a suite which was extremely comfortable and enjoyable with an excellent view of waterway and shoreline"

"Wish there was more options for view rooms"