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"Second visit to best western priory hotel staff very helpful and friendly rom was great stayed in same room as last time ( disabled ) looking forward to our next visit ."

"Ethan on the front desk very good, and room upgrade lovely. But breakfast absolute shambles, no food and no service! "

"To be fair the building has great potential but needs a bit ( lot) of TLC & money to upgrade rooms & public areas. The room was kept as clean as it could be but was tired. "

"Staff very friendly. Food good value.lovely break"

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "

"The room was in a neglected state , toilet didn’t flush properly, pillows paper thin, bed rock hard, walls thin, constant banging outside, room smelt damp , very bright flashing from smoke alarm right above bed all night ..a large group of us stayed here for one night and nobody slept well at all. Breakfast was poor choice (no vegetarian option) and took ages to refill when empty and they need more staff around the hotel "

"Room was a bit tatty and the light switch turned off the socket at night which was not helpful to charge a phone."

"Food amazing, staff attentive, spa was very enjoyable, beautiful grounds, spacious room with comfy bed."

"The parking was safe and secure with excellent service and meals especially the full rack of ribs "