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Mercure Exeter Rougemont Hotel

Star Rating
3.5 out of 5
Photo gallery

Reviews

3.9 / 5Good
429 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Royal Albert Museum and Art Gallery
    1 min walk
  • Popular Location
    RAMM
    1 min walk
  • Restaurant
    The Angel
    1 min walk
  • Restaurant
    Drakes Bar & Lounge
    1 min walk
  • Airport
    Exeter (EXT-Exeter Intl.)
    12 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Exeter

    Located in Exeter, Mercure Exeter Rougemont Hotel is near a train station. Royal Albert Museum and Art Gallery and Exeter Phoenix Centre are cultural highlights, and some of the area's attractions include Crealy Great Adventure Park and Devon Railway Centre.

    Popular Location

    What's nearby

    • Royal Albert Museum and Art Gallery - 1 min walk
    • RAMM - 1 min walk
    • Exeter Phoenix Centre - 2 min walk
    • Rougemont Castle - 4 min walk
    • Exeter Cathedral - 5 min walk

    Getting around

    • Exeter Central Station - 1 min walk
    • Exeter (EXT-Exeter Intl.) - 12 min drive

    Restaurants

    • Drakes Restaurant — 1 min walk
    • The Angel - 1 min walk
    • Drakes Bar & Lounge - 1 min walk
    • Five Guys - 1 min walk
    • Tabac Tap House - 1 min walk

    About this property

    Mercure Exeter Rougemont Hotel

    This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 98 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: GBP 10.00 per day
    Limited parking spaces

    Food and drink

    Full breakfast available for a fee daily 7 AM–10 AM: GBP 15.95 per person
    1 restaurant and 1 coffee shop/cafe
    1 bar
    24-hour room service

    Family friendly

    Dry-cleaning service

    Conveniences

    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Dry-cleaning service
    Luggage storage

    Languages spoken

    Dutch
    English
    French
    German
    Italian
    Spanish

    Business services

    Business centre
    Meeting rooms
    Conference space

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bathroom

    bathtub or shower
    Free toiletries
    Hairdryer

    Entertainment

    digital channels
    LCD TV

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Safe
    5 - Excellent
    121
    4 - Good
    183
    3 - Okay
    80
    2 - Mediocre
    30
    1 - Poor
    15
    4.2
    Cleanliness
    4.1
    Service and Staff
    3.9
    Amenities
    3.8
    Property condition

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Position to centre was great Hotel was full so wasn’t able to have an extra pillow !! Hotel bar was shut 👎

    Stayed 1 night in Jan 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service, amenities, property conditions & facilities

    An overnight visit for my sons 21st birthday proved to be rather disappointing. Nowhere to park at the hotel. I was directed to a multi storey car park down the road which was a bit unnerving after dark and ended up leaving via an exit which led me to the middle of town. Thanks to google maps I made the 6 minute walk back to the hotel with my bags. Reception staff were not welcoming and when I asked if I could buy a drink they promptly started checking in someone else. I was finally directed to the first floor which was like a rabbit warren and when I finally stumbled across my room I discovered that I’d been put in an accessible room, no bath, a chair in the shower and a zip-link bed. The room was very stuffy, I was unable to open a window and there was a door between my room and the next where I could clearly hear the people chatting. When I checked out the next morning, the reception staff were again rather unfriendly, I was not asked if I enjoyed my stay, probably the best thing in the circumstances.

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort

    It was ok lack

    Stayed 1 night in Jan 2020

    2/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Hotel itself is nice however the booking was awful we were told it comes with breakfast however on check was told it wasn’t so we had to pay extra then came upto the room to find a king size bed with 2 pillows short as we requested more pillows we was told they had run out for the price you pay you don’t expect a shortage on pillows! Not impressed at all some staff members are very rude!! Will not be booking here again!

    Stayed 1 night in Jan 2020

    2/5

    • Disliked: Staff & service

    The elder lady at front desk wasn’t the most polite and patient hotel staff i had ever met.

    Stayed 2 nights in Jan 2020

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