Ratings based on 196 verified reviews

2.7 out of 5
56% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.2 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 25-Apr-2019
Wallpaper was absent from spaces on the walls..shower was fine... toilet made a noise after flushing..bed was comfortable there was tea & coffee NO heat in room but when I asked for warmth rad: was switched on for an hour only which was ok for some!! tv fine.. breakfast was v nice & they made gluten free toast for me ... Indian meal previous night I was kept waiting for 3/4hour... should have been warned
2 out of 5
by a verified traveller

Posted 28-Mar-2019
Everything was ok till we got to the room How they can charge 74-00 per night for this beggars belief
3 out of 5
by a verified traveller

Posted 13-Mar-2019
Staff were helpful and friendly. Breakfast was nice. Room rate was economic. Strange smokers smell in bathroom. Wardrobe door did not work. Room decor needed refresh
4 out of 5
by a verified traveller from Kent

Posted 05-Mar-2019
An old hotel but good value, clean and hospitable. Worked well as s bolt hole while visiting Exeter. I would stay again. Excellent Indian meal in the Karma restaurant in the hotel.
3 out of 5
by a verified traveller

Posted 03-Mar-2019
Rooms very tired, paint peeling and wallpaper, carpets don’t fit but comfortable and clean
5 out of 5
by a verified traveller

Give them a chance!!

Posted 15-Feb-2019 on Hotels
The hotel is in a very good location for rail and bus services. The staff are all excellent. The rooms are very clean, but the decor is very tired. The staff are in the process of upgrading and redecorating all of the rooms, BUT, Rome wasn't built in a day. We will definitely go back there!!
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Jan-2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 09-Dec-2018
3 out of 5
by a verified traveller from Gloucestershire

Posted 09-Nov-2018
Could do with updating. Clean enough but all areas need some tlc. Staff helpful and friendly
5 out of 5
by a verified traveller

Great comfort and value

Posted 30-Oct-2018 on Hotels
Amazing staff comfortable place