Booked for a one-night stay to break-up a long drive to Cornwall with my wife and 9-month old son. Hotel was probably a bit too "central" for that purpose - Exeter isn't particularly car-friendly - but hotel was exactly what was needed. "Family room" was spacious and well equipped for the little one and staff friendly and helpful.
From M5 j30 follow signs to City Centre. Once in the City Centre follow directions to the Museum and Central Station which …More
The Magdalen Chapter is a wonderful hotel and I would recommend staying to anyone, but ensure that they have booked you in under the correct name! I was booked in seemingly without issue, I noticed on the I-Pad I was given that Mr Jones was the name under the reservation. I thought nothing of this, assuming it to be the details of the last user.
At 9:45pm I received a call querying my name and details, clearly they had booked me into Mr Jones room. The room was a basic room - not like I had been upgraded. At 11:15pm I had a knock at the door, waking me to ask again who I was. After a long day and early start this was not welcomed. I subsequently couldn't sleep and then over laid missing breakfast which was not reimbursed onto my invoice !
Had I been paying for the stay myself and not by my employer, I would have made an official complaint. Not to sound like a moaner as I hate those people, just a bit disappointing, particularly as this is normally such a good experience, I think it was just down to bad luck.
Oh and room 218 - you can't open the cupboards at the bottom of the bed to the mini-fridge and tea making facilities fully, so awkward to access. Elderly or less mobile people should avoid this room as a consequence.
Traveller from Nottingham
The Magdalen Chapter sits centrally in Exeter neighbouring Southernhay the hotel lives within an iconic landmark Exeter …More
Devon’s principal town, Exeter is not only an historical city but also a lively student centre. Don’t miss the medieval cathedral, one of England’s finest, while the Royal Albert Memorial Museum houses one of England’s best provincial collections. Visitors can take a cruise from Exeter Quayside and visit the quaint port of Topsham. Bicton Gardens is a popular outing and Exeter is also handily placed for exploring Dartmoor and the English Riviera.
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