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Great hotel in north Naples area. Staff were well trained and always available to help, assist or provide you with what you need or want. I don't think there are truly many 5 star hotels in the US, but this is definitely a 4+. The pools are nice. It was very windy so there were a few things blowing ...
You have to pay for valet charge everyday you stay there is no parking included. Besides that customer service was fantastic everyone was very friendly willing help!
The hotel is in walking distance to many of the restaurants. The first night, however, there were 2 wedding parties there that were allowed to party in the courtyard until about 3AM so no sleeping for the rest of the guests. Another problem is that although this is a smoke free hotel evidently you ...
Overall it was okay, could've been better ! The restaurants set - up felt like that first class citizens , Second class , third class etc. The bar lounge is too small etc .
The hotel is newly renovated. The lobby has a small market which is great to grab coffee, yogurt and snacks. The pool area is relaxing and clean and the staff are all so nice and helpful.
Beach was beautiful, construction going on during our stay, our room was overlooking construction so that all we heard every morning except for Sunday. Room was not cleaned 2 days in a row and when it was all she did was make the bed and replace towels.
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