Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Washington State

Comfortable Accommodations

Posted 22-Aug-2015
Pros: There was easy on-off to the highway.
Location: Short drive to Mukilteo and ferry to Whidby Island as well as Boeing Assembly plant tour and Flight Museum.
Staff was friendly and check-in was smooth. Room was clean and spacious. Bring your own hair dryer because one is not provided. There is a microwave but no coffee maker. Coffee was provided in the lobby in the morning. Bed and pillows were comfortable. Even though facility is located in a busy commercial area, our room was quiet. We enjoyed our stay
2 out of 5
by A verified traveller

Good location

Posted 17-Aug-2015
The room smells a cigarette or smoke. Up stars room was up all night and I can barely sleep. Beside that was a ok experience
3 out of 5
Recommended
for Everyone
by A verified traveller

Good place to stay

Posted 27-Jul-2015
Nice enough place to stay. Not a full service type of hotel. On the weekend the house keeping staff does not make up your room. Other than that it's a pretty good place to stay.
Comment from Hotel Management
17-Aug-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your recent stay. I am happy to hear that you had a pleasant experience at our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
2 out of 5
by A verified traveller from Montana

Posted 14-Jul-2015
Cons: Cleanliness
Location: In Everett.
Not very clean. Not as shown in pictures. Would not recommend.
Comment from Hotel Management
03-Aug-2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our hotel was not to your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
2 out of 5
by A verified traveller from Portland, OR

Leaky faucet, kinda loud.

Posted 30-Jun-2015
Pros: It was well located.
Cons: the sink could not drip all night
Location: Mukilteo's small, you'll figure it out.
Loud and not that great. The sink dripped the entire time. There were no kitchen things in the kitchen. The "free breakfast" was a snack at best and overall it was little better than a motel 6.
Comment from Hotel Management
14-Jul-2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I am disappointed to hear that you experienced maintenance issues and that our amenities were not to your satisfaction. Please accept my apology. While we no longer keep dishes in guest rooms, these items are available at the front desk upon request. In response to your feedback, I will have our maintenance engineer inspect your room as well as making sure we are clearly communicating our amenities during guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
1 out of 5
by A verified traveller

Posted 20-May-2015
If you are paying more $100, get a 3 star hotel, it will worth the money.
Comment from Hotel Management
27-May-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not exceed your expectations. In response to your feedback, we will continue to strive to provide each guest with a clean and comfortable room with great customer service. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-May-2015
The hotel was very clean and the condition of the room was great.
Comment from Hotel Management
06-May-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I am pleased to hear that you found our hotel clean and the room condition to be great. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
3 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 24-Apr-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Washington

Posted 22-Apr-2015 on Hotels
Nice room and hotel but the room did smell of smoke even though it was a non smoking. Overall a good experience.
Comment from Hotel Management
04-Jul-2015 by Manager, Hotel Management
The staff and I read your review, and would like to thank you for your kind comments. Please accept our apologies that there were odor issues in your room, we will look into this issue to prevent this from happening in the future. Still, we are glad to read that we provided you with a positive experience overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Choice

Posted 15-Apr-2015
Pros: New, clean, quiet.
Cons: Probably nothing.
Hotel is completely renovated; everything was clean and fresh. On a quiet street and set back from the street with dual windows. Front desk staff friendly. Didn't need any of the kitchen ware (just stayed one night) nor did I have any of the breakfast items. If in the area again would go back and recommend to others.
Comment from Hotel Management
22-Apr-2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the cleanliness of our hotel and the friendliness of our staff. We would like to thank you again for posting your review and look forward to welcoming you back in the future!