Ratings based on 370 Verified Reviews

3.5 out of 5
64% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Not the best choice

Posted 26-Jun-2017
Pros: Location
Cons: Change the sheets, replace the bedcover, replace bloodstained mattress, tell people beforehand if they are booking a smoking room.
Location: Flying Heritage Museum, Boeing
I lifted the sheets and noticed that they were very wrinkled, I suspected that they were not changed, then finding hair on them I realized that I was right. I also found bloodstains on the bedcover and on the mattress, I could see them through the sheet. We were placed in a smoking room which smelled awful, but the hotel was busy and we got one of the last available rooms - if I had known that it was a smoking room, I would have looked somewhere else (I obtained the room on Expedia). The staff was very courteous and the coffee was good.
1 out of 5
by A verified traveller from S

Wont stay here again

Posted 23-May-2017
Room layout was good but thats about it. I stayed 2 different times in a week. The first stay i found an empty poweraid bottle under my bed i didnt drink but i decided to brush it off. The second time i checked in i found a hair left on the toilet seat. The garbage was spilling out of the garbage area into the hall and the floor smelt like dirty diapers. One of the staff was very rude to me and my kids for no reason. I called the company and manager failed to contact me about the issues. There are three things advertised when looking at this hotel and one is cleanliness but thats obviously not garenteed. The garbage room is almost full again and when i opened my door first thing in the morning to get coffee the diaper smell was back. If your going to fully book a hotel i think you should have the staff to run it.
Comment from Hotel Management
26-May-2017 by General Manager , Hotel Management
Dinae, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable stay, and we did not live up to your expectations. We will step up our efforts to make sure we are more responsive going forward. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Lynnwood, Wa

It was ok

Posted 23-May-2017
The room was ok not as nice as the first one I stayed in,
Comment from Hotel Management
24-May-2017 by General Manager, Hotel Management
Marty, thank you for your feedback. We are pleased to know your stay at Extended Stay America - Seattle – Mukilteo was a pleasant one. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Have stayed here twice in the last month

Posted 16-Apr-2017
Pros: reasonable price and good location to Paine Field.
Cons: More front desk help. The lone front desk staff was overwhelmed in a rush
Its a nice hotel, basic and clean. Lots of long term guests. Convenient for Paine Field activities. Breakfast is not much to shout about, but there is a McDonald's just up the street.
Comment from Hotel Management
16-Apr-2017 by General Manager, Hotel Management
Joe, thank you for selecting Extended Stay America - Seattle - Mukilteo for your frequent visits to the area. It is good to read that you liked our convenient location which was perfect for your needs and our affordable rates as well. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2017
Great place. I always stay here when I'm in Mukilteo
Comment from Hotel Management
13-Apr-2017 by General Manager, Hotel Management
Thank you for making Extended Stay America - Seattle – Mukilteo your home away from home. It's wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose us over all of the other hotels in the area. Thanks so much for your consistent support. We look forward to seeing you again. Sincerely, General Manager
4 out of 5
by Tracy

This traveller left a rating score only Posted 26-Mar-2017 on Hotels
4 out of 5
by debra

This traveller left a rating score only Posted 26-Mar-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

All good.

Posted 17-Mar-2017 on Orbitz
Last minutes reservation for a last minute trip. Everything as expected.
1 out of 5
by A verified traveller

This was the dirtiest room i have ever seen..

Posted 10-Mar-2017
Pros: Nothing
Cons: EVERYTHING !!!!
Location: Location is great
I had to sleep with my clothes on on top of the covers 1st night and had to find a different place to stay 2nd and 3rd night ! This was the a unacceptable place to stay , blood on the sheets , hair on the walls of the shower
5 out of 5
Recommended
for Everyone
by A verified traveller from mukilteo, wa

Easy access to adventures

Posted 01-Mar-2017
Pros: Accessibility
Cons: Faster wifi
Location: Near Paine Field and Mukilteo ferry, giving access to Olympic peninsula The Speedway gets you right into Bellevue or Seattle
Great folks, great location for our needs. What more can I say
Comment from Hotel Management
14-Mar-2017 by Manager, Hotel Management
The team and I appreciate your feedback. I am glad you valued how accessible our hotel is and that you preferred our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.