Ratings based on 357 Verified Reviews

3.5 out of 5
64% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

This was the dirtiest room i have ever seen..

Posted 10-Mar-2017
Pros: Nothing
Cons: EVERYTHING !!!!
Location: Location is great
I had to sleep with my clothes on on top of the covers 1st night and had to find a different place to stay 2nd and 3rd night ! This was the a unacceptable place to stay , blood on the sheets , hair on the walls of the shower
5out of 5
Recommended
for Everyone
by A verified traveller from mukilteo, wa

Easy access to adventures

Posted 01-Mar-2017
Pros: Accessibility
Cons: Faster wifi
Location: Near Paine Field and Mukilteo ferry, giving access to Olympic peninsula The Speedway gets you right into Bellevue or Seattle
Great folks, great location for our needs. What more can I say
Comment from Hotel Management
14-Mar-2017 by Manager, Hotel Management
The team and I appreciate your feedback. I am glad you valued how accessible our hotel is and that you preferred our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3out of 5
by A verified traveller from mukilteo wa

Good location and decent room but beware of staff

Posted 19-Feb-2017
The breakfast includes a granola bar and a muffin… When we arrived the Wi-Fi wasn't working, the elevator was down, the hot water in our room was warm putting a generously , in the toilet stopped working. I also was completely shocked by how I was treated on behalf of the "manager" but the other stuff was warm and friendly. I feel a little bit like they were doing us a favor by letting us stay there versus most places appreciating your business. All in all for the price I was satisfied. Make sure you book with Expedia as it's much cheaper than booking through the hotel itself.
Comment from Hotel Management
21-Feb-2017 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. Your comments in regards to the staff are much appreciated; yet, we were disheartened to read that you had issues with our internet and hot water. We can assure you that both of these things have been addressed accordingly. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4out of 5
Recommended
for Everyone
by A verified traveller from SJ

Posted 10-Feb-2017
Friendly staff, nice neighborhood if you like to go on walks, grocery store and Starbucks literally next door over.
Comment from Hotel Management
16-Feb-2017 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am proud of our team for providing you with great customer service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Washington

One of my favorite hotels

Posted 24-Dec-2016
Location: Paine Field, Boeing Everett factory tour/Future of Flight which is in the same parking lot.
This place is great, by far the best hotel in the Everett/Mukilteo area in my opinion. Excellent breakfast, right next to Paine Field so you can watch planes take off including the massive dream lifter that transports 787 fuselage pieces from around the world to Everett. Very clean, smells good, great linens. One of my favorite hotels anywhere.
Comment from Hotel Management
28-Dec-2016 by Manager, Hotel Management
I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that you enjoyed the grab-and-go breakfast and that our rooms were to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
2out of 5
by A verified traveller

Posted 20-Dec-2016 on Hotels
Requested a Smoking Room and upon arrival elevator wasn't working. So settled for bottom floor because of all our luggage's. Enjoyed the convenience of Fresh coffee 24 hour's. But service was a bit terrible, they don't clean your room if you need towels you have to get them yourself. Also, availability of utensils and cooking ware but you have to go them yourself.
3out of 5
Recommended
for Everyone
by A verified traveller

Kitchen Nice

Posted 11-Dec-2016
Pros: Smoking rooms available. East access shopping. Kitchen great.
Very noisy near stairwell. All night long door slammed. Elevator out of order during entire visit.
Comment from Hotel Management
28-Dec-2016 by Manager, Hotel Management
Thank you for your recent review of your stay. It was great to hear that you enjoyed having easy access to shopping as well as a kitchen to cook in, but we apologize that your stay was not as quiet as it should have been and that the elevator was not in service. We can assure you that we are doing our best to have our brand new elevator running as quickly as possible. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
2out of 5
by A verified traveller

Broken Elevators!

Posted 26-Nov-2016
Pros: The room was really clean
Cons: The smell of smokers is intense! I'm use to non-smoking hotels.
Location: Close to the highway which was nice.
The Elevator was broken the whole time I stayed that this hotel. Plus I was kicked out of my room early in the morning on the day of my check out cause they needed to do work on the elevator that was going to impact my room. I wasn't offered anything for this but the ability to pack up all my stuff and go to another room or check out early. I won't be staying here again!!
Comment from Hotel Management
08-Dec-2016 by Manager, Hotel Management
Thank you for your recent review. While I am happy to hear that you enjoyed our location I am disappointed the rest of your stay was not up to your expectations. We are currently having our elevator upgraded and remodeled and it should only be down for just a few more days. I would like to speak to you further though about the incident of the staff asking you to leave your room before check out. I would greatly appreciate that. I hope you will give us another chance in the future to show you what a great hotel we can be.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Nov-2016 on Hotels
3out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels