The room was very clean, so overall, this is my main requirement. After that, the bathroom appliances were old and scrappy. The fan in the bathroom didn't work and the room was really cold. The heating alternated from cosy to cold throughout my stay. Thankfully, I was not in the room for long. Great ...
The staff were awesome especially a lady called Becky Hird on reception and also another lady called Lydia who did room service to my daughters room. They are a credit to the hotel for what they did.
The view from the room is awesome, facing the dock side is fantastic And the room environment is also good, especially the disabled toilet, so considering Just have one comment, it would be best if they can provide slipper
Great location with super friendly and helpful staff. Difficult to find fault - the bed was really comfortable and the breakfast was exceptional.
The lobby area and hallways were dirty and dated. The hotel location was next door to the train station and bus stop, but there was no security for allowing anyone access to the upper floors. The room itself was comfortable and the staff friendly and helpful.
Great locatiin walkable to Albert Dock and Town. One downside room was too cold and no way to adjust.
The property was in a good location right in the centre of Liverpool close to all amenities. The bar and restaurant area are really nice and rooms are very comfortable good value for money location
The property is a beautiful example of a heritage building, However the staff were very ambivalent and were very non interested in booking us in or helping. We booked this hotel as it is the Beatles hotel, to have more atmosphere and have someone playing music in The lounge are, but alas nothing. ...
This hotel was absolutely fantastic. Although it doesn't have a restaurant or bar where its situated is right in the heart of everything.
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