Ratings based on 111 Verified Reviews

3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller from uk

Good hotel

Posted 10-Jul-2017
Pros: Cleanlines
Location: Very close to huge hospital complex. Has really good bus service within 50 meters of hotel
Really good local bus service into and out of Lyon.
3 out of 5
by A verified traveller from B

Normal 3 star hotel

Posted 12-Jul-2016
Your average three star hotel - no frills but comfortable enough for a short stay and clean. Close to bus stops.
Comment from Hotel Management
12-Jul-2016 by MANAGER, Hotel Management
Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SAVOYE Olivier MANAGER
3 out of 5
by Matthew

Posted 29-Jun-2016 on Hotels
Comment from Hotel Management
01-Jul-2016 by Direction, Hotel Management
Madame,Monsieur Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Lyon Est Bron. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame,Monsieur, en l’expression de nos sentiments les meilleurs. SAVOYE Olivier
3 out of 5
Recommended
for Everyone
by A verified traveller

Not for family

Posted 07-Apr-2015
The room was not big enough to feel comfortable with children.
Comment from Hotel Management
13-Apr-2015 by olivier, Hotel Management
Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SAVOYE Olivier General Manager
2 out of 5
by A verified traveller

Posted 12-Apr-2017
assegnata camera n° 123 1° piano sopra la cucina . Autoclave!!! rumorosissima aria condizionata zero praticamente una sauna, dopo le mie lamentele alle 11.45 è stata spenta ma il calore è rimastoalle 06,00 è ripartito l'autoclave
Comment from Hotel Management
20-Apr-2017 by OLIVIER SAVOYE, Hotel Management
Signora, Grazie per i vostri commenti il vostro soggiorno al Ibis Lyon Est Bron, Ci dispiace che il soggiorno non è stato vivere pienamente fino al vostro Esperence. I nostri team sono a disposizione 24 / 24h di intervenire in tutte le circostanze per garantire il massimo comfort. Non esitate a chiedere al nostro staff quando si incontrano fastidi. Ringraziandovi e sperando di darvi il benvenuto di nuovo Codialement Olivier Savoye Direttore dell'Istituzione
4 out of 5
by Jean Claude

This traveller left a rating score only Posted 25-Mar-2017 on Hotels
4 out of 5
by Mohamed

This traveller left a rating score only Posted 15-Mar-2017 on Hotels
3 out of 5
by audrey

This traveller left a rating score only Posted 13-Mar-2017 on Hotels
2 out of 5
by Frederic

Posted 09-Mar-2017 on Hotels
Accueil un dimanche soir moyen Chambres mal isolées phoniquement
4 out of 5
Recommended
for Everyone
by A verified traveller from Montluçon

Proche de l'hôpital Est de Lyon

Posted 13-Feb-2017 on Ebookers
Pros: Le déjeuner un peu cher 9,9 € mais excellent et très copieux.
Cons: Un peu d'odeur dans la salle de bain et du bruit de personnes rentrant très tard dans les couloirs.
Location: Nous avons accompagné notre fils pour une intervention cardiaque et donc n'avions pas envie de trainer dans Lyon pour faire des boutiques.
A 2 minutes à pied de l'hôpital cardiologique, donc très pratique pour un accompagnant.