Rollaway beds, free WiFi, bed sheets

Reviews of Travelodge by Wyndham Eureka

2 out of 5
Travelodge by Wyndham Eureka
4 4th Street, 4th and B Street, Eureka, CA

Reviews

7.0

Good

Rating 10 - Excellent. 218 out of 1003 reviews" "
Rating 8 - Good. 330 out of 1003 reviews" "
Rating 6 - Okay. 209 out of 1003 reviews" "
Rating 4 - Poor. 135 out of 1003 reviews" "
Rating 2 - Terrible. 111 out of 1003 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Relations Management on 28 Mar 2024
Hi Christian! Thank you immensely for your perfect rating of 5 out of 5! We're thrilled to hear that you had a fantastic experience. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.

6/10 Okay

Haley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was very clean which I was happy with. I did not like that when we arrived at 6pm to check-in the office was locked. We had to ring a bell to get in and when he finally let us in he did not greet us at all. He simply gave us our keys and gave us no direction of where are room was or anything. It seemed like the area was unsafe.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 28 Mar 2024
Hi Haley! I'm sorry to hear about your experience with the check-in process and the lack of greeting from the staff. It's important for hotels to provide a welcoming and safe environment for their guests. If you feel that the area was unsafe or if you have any concerns about your stay, it's a good idea to communicate them to the hotel management so they can address them accordingly. Additionally, providing feedback about your check-in experience can help the hotel improve their customer service for future guests. If you have any other questions or need further assistance, feel free to ask.

2/10 Terrible

Lena, Ferndale

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very uncomfortable!!
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 3 Mar 2024
Hi Lena,We're sorry to hear that your experience fell short of your expectations. Our team strives to provide comfortable accommodations for all our guests, and it's disappointing to learn that we missed the mark during your stay. We appreciate your feedback and will certainly look into your experience to ensure that future guests do not encounter similar discomfort. Thank you for bringing this to our attention.

10/10 Excellent

Christian Rachel

Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 21 Mar 2024
Hi Christian! We're absolutely delighted to receive your perfect rating of 5 out of 5! It's guests like you who make our efforts truly worthwhile. We're thrilled to hear that you had a wonderful experience at Travelodge by Wyndham Eureka, and we're grateful for your recognition. We eagerly await the opportunity to welcome you back for another memorable stay.

10/10 Excellent

Lena, Ferndale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience:)
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 29 Feb 2024
Hi Lena! We're delighted to hear that you had an overall amazing experience during your stay! If there's anything specific you loved or if there are areas where we can improve further, please feel free to share your feedback. We appreciate your positive rating, and we hope to welcome you back for another wonderful stay in the future. Safe travels!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent is polite and professional
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 27 Feb 2024
Hi Christian! We're delighted to hear that you had a positive experience with our front desk agent! Providing polite and professional service is a top priority for us, and we're glad that our team member met your expectations. Thank you for taking the time to share your feedback, and we hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Christian Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful location.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 25 Feb 2024
Hi Christian,We're delighted to hear that you appreciated our hotel's serene location. Providing a peaceful environment for our guests is one of our top priorities, and we're thrilled that it enhanced your stay. Our team works diligently to maintain the tranquility of our surroundings, ensuring that every guest can enjoy a relaxing experience. Thank you for acknowledging this aspect of your visit, and we hope to welcome you back soon for another peaceful getaway.

10/10 Excellent

Kimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 19 Feb 2024
Hi Kimmy! Thank you for awarding us a flawless rating of 5 out of 5! We're delighted that you had such a fantastic experience at Travelodge by Wyndham Eureka. Your feedback means the world to us, as it reaffirms our commitment to providing exceptional hospitality to every guest. We're grateful for your patronage and eagerly anticipate the opportunity to welcome you back for another memorable stay.

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 15 Feb 2024
Hi Steven! Thank you for choosing Travelodge by Wyndham Eureka for your recent stay and for awarding us a perfect 5 out of 5 rating! We are thrilled to learn that you had such an exceptional experience with us. Your satisfaction is our top priority, and it's truly heartwarming to hear that we succeeded in providing you with a memorable experience. Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service. Should your travels bring you back to Eureka, we would be honored to host you once again for another remarkable stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.

10/10 Excellent

shelley

Travelled with family
Liked: Cleanliness, staff & service
Reception provided excellent customer service. Helpful and informative. Thank you, Shelley!
Stayed 1 night in Dec 2023
Response from Guest Relations Management on 1 Feb 2024
Hi Shelley! Thank you so much for your fantastic feedback and for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that Shelley provided you with excellent customer service and was helpful and informative during your stay. Providing exceptional service to our guests is our top priority, and we're delighted that Shelley made a positive impression on you. We will be sure to pass along your kind words to her, as recognition for her outstanding efforts. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Whether it's providing recommendations for local attractions or assisting with any special requests, we're here to ensure that you have a fantastic experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

TOAI

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The frontdesk was very helpful with my changing plan.
Stayed 1 night in Dec 2023
Response from Guest Relations Management on 8 Dec 2023
Hi Taoai! Thank you for taking the time to share your positive experience with us! We're delighted to hear that our front desk team was able to assist you with your plans. Providing helpful and accommodating service is a priority for us, and we're glad we could meet your expectations. If there's anything else specific you loved about your stay or any suggestions you have for us to maintain this level of excellence, please feel free to share. We appreciate your patronage and look forward to the pleasure of hosting you again for another enjoyable stay.

6/10 Okay

Verified traveller

Liked: Room comfort
Worth the $
Comfortable bed, clean and pleasantly surprised w the room.. for the price I was absolutely happy. I've stayed in rooms more expensive, w better star rating that weren't as nice .. so good job Travelodge Eureka
Stayed 1 night in Nov 2023
Response from Guest Relations Management on 21 Nov 2023
Hi there dear guest! Thank you for taking the time to share your feedback, and we appreciate your comments as well as your rating of our hotel. We're pleased to hear that you found the bed comfortable, the room clean to your satisfaction, and that you were pleasantly surprised by the overall quality, especially considering the price. Providing a positive experience for our guests is our goal, and we're glad to have met your expectations. Your feedback is valuable, and we will continue to strive for improvements to enhance our guests' satisfaction. We appreciate your understanding and your choice to stay with us. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Great service
Stayed 3 nights in Nov 2023
Response from Guest Relations Management on 12 Nov 2023
Hi Miguel! Thank you so much for taking the time to share your experience with us! It's rewarding to learn that we exceeded your expectations with our hospitality and cleanliness We look forward to serving you again in the future!

8/10 Good

Adam

Liked: Cleanliness, staff & service
Had to work while in my hotel room and it was fine. The provided desk and chair worked for me. Being walking distance to old town Eureka and a nice market across the street was awesome.
Stayed 6 nights in Oct 2023
Response from Guest Relations Management on 3 Nov 2023
Hi Adam! Thank you so much for your kind comments regarding our hotel. We are also glad that you found the furniture inside your room to be of use and our location convenient for you needs. Thank you for choosing our hotel and we hope to see you again soon.

6/10 Okay

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beware of the mattress!!
My mattress was like a rock. We had two beds in a handicapped room, but sleeping on the floor would have been more comfortable!!
Stayed 1 night in Oct 2023
Response from Guest Relations Management on 25 Oct 2023
Hi Joan! We are so sorry to hear about the difficulties you had with our mattresses that you experienced during your recent stay with us and that we were not able to address it right away. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us and that we are looking into better options because of your feedback. We do hope you'll return and let us show you a far better experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good 4 day stay, reasonably priced, free parking & WiFi, standard amenities of in-room coffee + microwave + refrig + hair dryer. OK TV menu selection. Within walking distance of all my interests for the weekend.
Stayed 3 nights in Oct 2023
Response from Guest Relations Specialist on 11 Oct 2023
Dear Valued Guest, We're thrilled to hear about your positive 4-day stay with Travelodge by Wyndham Eureka! We're glad you found our hotel to be reasonably priced with the added benefits of free parking and Wi-Fi, along with standard in-room amenities. It's great to know that the location was convenient and within walking distance of your interests for the weekend. If there's anything more you'd like to share or any specific aspects you appreciated, please feel free to let us know. We're committed to providing you with a comfortable and enjoyable experience during your future visits as well. Thank you for choosing our hotel!

10/10 Excellent

Zowie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay has been relaxing . Pretty
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 30 Sept 2023
Dear Zowie, We're delighted to hear that your stay has been not only relaxing but also pretty! At Travelodge by Wyndham Eureka, we take immense pride in creating a serene and aesthetically pleasing environment for our guests. Your comfort and satisfaction are our top priorities, and we're thrilled to have played a part in making your stay enjoyable. Should you require anything further or have any special requests, please don't hesitate to let us know. We look forward to continuing to exceed your expectations during the remainder of your stay. Thank you for choosing Travelodge by Wyndham Eureka as your home away from home.

6/10 Okay

Hyun

Disliked: Cleanliness
Strong odor
There was a strong odor when we opened the room. Keeping the windows helped us.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 29 Sept 2023
Dear Hyun, We're grateful for your feedback and apologize for the initial inconvenience you experienced with the strong odor in your room. Your comfort is important to us, and we're glad to hear that keeping the windows open helped alleviate the issue. We'll investigate the cause of the odor to ensure it doesn't happen again in the future. If you ever encounter any issues during your stay, please don't hesitate to let us know so that we can address them promptly and make your stay as pleasant as possible. Thank you for bringing this to our attention, and we look forward to providing you with an even better experience on your next visit.

4/10 Poor

Joe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No AC, very loud street, didnt feel safe.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 29 Sept 2023
Dear Joe, We're truly sorry to hear about your negative experience during your stay with us. Your comfort, safety, and peace of mind are of utmost importance to us, and it's disheartening to learn that you didn't have a pleasant stay. The lack of AC, street noise, and feeling unsafe are serious concerns, and we take them very seriously. We will address these issues immediately and take steps to ensure they are resolved to prevent such situations in the future. Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. If you ever decide to give us another chance, we will work hard to provide you with a much improved and enjoyable stay. Your satisfaction is our priority, and we hope to regain your trust in the future. Thank you for sharing your feedback.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 26 Sept 2023
Dear Carlos, Thank you so much for your rating! We're absolutely glad that you had a great experience during your stay at Travelodge by Wyndham Eureka. Your satisfaction is our top priority, and it's rewarding to know that we met all your expectations. We're delighted that you enjoyed your time with us, and we'll continue to work hard to maintain this level of excellence. We look forward to welcoming you back for another outstanding visit.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
I stayed in this motel in 2018 and for the price it was very clean and conveniently located. Since this was my only experience in Eureka, I tried it again. My room was very clean and comfortable. Everything worked. There was plenty of hot water. Both staff members I encountered were very friendly and accommodating. I was very pleased with my stay. Thank you.
Stayed 2 nights in Sep 2023
Response from Guest Relations Specialist on 26 Sept 2023
Dear James, Thank you for taking the time to share your positive experience with us. We greatly appreciate your loyalty and are delighted to hear that your recent stay at our motel was just as enjoyable as your previous visit in 2018. We take pride in providing clean and comfortable accommodations to our guests, and we're pleased to know that your room was up to your standards. It's also wonderful to hear that our staff members were friendly and accommodating, as providing excellent service is at the heart of what we do. Your kind words are truly appreciated, and we look forward to the opportunity to host you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for us to maintain this level of excellence, please feel free to share. Thank you for choosing Travelodge by Wyndham Eureka, and we can't wait to welcome you back on your next visit to Eureka.

6/10 Okay

Bonnie

Travelled with family
did not like area older hotel with little upgrades what drew me to the hotel was the price and a that wyndham take over making properties better shap friendly staff front desk
Stayed 3 nights in Sep 2023
Response from Guest Relations Specialist on 21 Sept 2023
Hi Bonnie, We appreciate your feedback and understand your concerns about the older hotel and limited upgrades. We're glad to hear that the friendly staff at the front desk made your stay more enjoyable. Please know that we continuously work to improve our property to provide better experiences for our guests. Your comments will be taken into consideration as we strive to enhance our facilities and services. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again in the future.

10/10 Excellent

Wojciech

Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 22 Sept 2023
Dear Valued Guest, Thank you so much for the perfect rating! We're delighted that you had an exceptional experience during your stay. If you ever return or if you have any more feedback or requests in the future, please feel free to reach out. Your satisfaction is our top priority, and we look forward to serving you again. Have a wonderful day!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
All stated above
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 18 Sept 2023
Dear Renee, Thank you so much for the perfect rating! We're delighted to know that you had an exceptional experience during your stay. If you ever decide to stay with us again or need any assistance in the future, please don't hesitate to reach out. We aim to continue providing top-notch service. Safe travels, and we look forward to hosting you again!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Room was very nice and spacious. Lots of outlets for devices and chargers.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 18 Sept 2023
Dear William, We're thrilled to hear that you found your room very nice and spacious and that it offered plenty of outlets for your devices and chargers. Your comfort and convenience are important to us, and we're delighted that our accommodations met your needs. If you have any more feedback or if there's anything else we can do to enhance your stay, please feel free to let us know. We hope you continue to enjoy your time with us!

10/10 Excellent

Carl

Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 17 Sept 2023
Hi Carl,Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience. If you have any specific feedback or comments you'd like to share about your stay, please feel free to let us know. We appreciate your support and hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 4 Oct 2023
Hello Daniel, Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything more we can do to make your stay even better or if you have any specific feedback or requests, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. We hope to have the pleasure of hosting you again in the future!

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not suitable, but I understand that is standard in Eureka. Too bad!
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 4 Sept 2023
Dear Gregory,Thank you for taking the time to provide feedback about your recent stay. We are sorry to hear that you did not find the accommodations suitable for your needs.Eureka, like many places, can have a variety of accommodations to choose from, and we understand that preferences can vary greatly. If there are specific aspects of your stay that you found unsatisfactory, we would greatly appreciate any additional feedback you can provide so that we can work to improve our services and facilities.We value your opinion and hope that you might consider staying with us again in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again.

8/10 Good

Igaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 28 Aug 2023
Dear Igaine,Thank you for leaving a rating for your recent stay. We appreciate your feedback and are glad that you chose to stay with us. If you have any specific insights or suggestions that could help us enhance your experience even further, please feel free to share. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 26 Aug 2023
Hi Robert,Thank you for your rating your recent stay. We appreciate your feedback and are glad to know that you had a positive experience. If there are any specific aspects you'd like to share or suggestions to improve, please feel free to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.

4/10 Poor

Arnold

Travelled with partner
Disliked: Amenities, property conditions & facilities
No AC
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 24 Aug 2023
Hello Arnold, We apologize for the inconvenience you experienced due to the lack of air conditioning. Your comfort is important to us, and we're sorry for any discomfort this may have caused during your stay. If you brought this issue to our attention during your stay, we hope we were able to address it promptly. If not, please let us know so we can take steps to rectify the situation. We appreciate your feedback and would like to ensure a better experience should you choose to stay with us again in the future.

8/10 Good

J Mieko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 24 Aug 2023
Dear Valued Guest, Thank you for your positive rating! We're glad to know that you had an overall good experience during your stay. If there's anything specific you enjoyed or if you have any further comments, feel free to share. Your feedback helps us continue to provide excellent service. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 11 Sept 2023
Dear Kelly, Thank you so much for the perfect rating! We're delighted that you had a wonderful experience with us. If you have any additional comments or if there's anything we can do to make your stay even better in the future, please don't hesitate to let us know. We look forward to hosting you again!

8/10 Good

Linda

Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 7 Sept 2023
Hi Linda, We appreciate your positive rating! It's great to hear that you had a satisfying experience during your stay. If you have any specific comments or suggestions for improvement, please don't hesitate to share them with us. We look forward to welcoming you back in the future.

2/10 Terrible

Ivonne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty with bum yelling and cursing outside. The room was smelling no AC the sheets were old and brown there some type of red stain on the sheet. We left that same night and good thing bc when I got home I realize I had some bug bites on my arm. I will never again stay here this is a cheap motel status charging hotel fee’s
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 17 Aug 2023
Hello Ivonne, I'm truly sorry to hear about the extremely disappointing experience you had during your stay. Your description suggests a number of serious issues that fall far below the standard of service and quality that any guest should expect. Unsanitary conditions, unpleasant odors, lack of proper amenities, and disturbances from outside are unacceptable. If you have any questions or concerns, or if there's anything else I can assist you with, please feel free to let me know. Your satisfaction and comfort are important, even after a negative experience.

8/10 Good

Scott

Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 17 Aug 2023
Hello Scott, I'm glad to hear that you had a positive experience at the hotel. If you'd like to share more details about what specifically made your stay enjoyable, or if you have any questions or comments, feel free to let me know. If you're looking for information about future stays, recommendations, or anything else, I'm here to help!

4/10 Poor

Michael

Room not ready upon check-in
Upon check-in my room was not ready and I had to wait 2-1/2 hours for my room.
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 15 Aug 2023
Dear Michael, We apologize for the inconvenience you experienced with the delay in having your room ready upon check-in. Your time is valuable, and we understand how frustrating it can be to have to wait for an extended period. We appreciate you bringing this to our attention, and we'll use your feedback to address our check-in process and prevent similar situations from occurring in the future. If there's anything else you'd like to share or if there are ways we can make it up to you, please don't hesitate to let us know. We hope to have the opportunity to provide you with a smoother and more enjoyable stay in the future.

6/10 Okay

Denise

Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 4 Sept 2023
Dear Denise,Thank you for taking the time to provide your feedback and rating. We value your input and are glad that you chose to share your experience with us. If there are specific areas or aspects of your stay that you feel could have been improved, we would greatly appreciate any additional comments you might have.Your feedback helps us identify areas for growth and enhancement, and we're committed to using it to provide better experiences for our guests. We hope to have the opportunity to host you again and provide you with an even more satisfying stay in the future.

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good. Clean rooms. Good staff.
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 11 Aug 2023
Thank you for your kind words and excellent rating! We're thrilled to hear that you had an outstanding stay and enjoyed all aspects of our hotel. We can't wait to welcome you back in the future!

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean, newly remodeled with new linens, but kind of noisy, you can hear the cars noise from the very busy street. Also I wish they have second layer of curtains to keep the window open without blocking the daylight. The bed is little bit too firm for me, but it’s all depends what you like. I will definitely stay again there.
Stayed 2 nights in Aug 2023
Response from Guest Relations Specialist on 8 Aug 2023
Dear Tatyana, Thank you for sharing your feedback about your recent stay. We're glad to hear that you found the room clean and newly remodeled, with updated linens. We apologize for the noise from the busy street that affected your experience. Your suggestion for a second layer of curtains is appreciated and will be taken into consideration for future improvements. We understand that bed preferences vary, and we appreciate your understanding in this regard. It's great to know that despite the minor issues, you are willing to stay with us again. We look forward to hosting you again and providing you with an even better experience next time.

10/10 Excellent

Tieyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with refrigerator and microwave. Quiet AC. Two full-size beds. Safe parking. Nice front desk staff.
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 5 Aug 2023
Hi Tieyu,Thank you for sharing your positive experience with us! We're thrilled to hear that you had a comfortable and enjoyable stay. It's great to know that our clean rooms, amenities like the refrigerator and microwave, and quiet AC contributed to your satisfaction. We also take pride in providing safe parking facilities and friendly front desk staff.We hope to have the pleasure of hosting you again in the future. Safe travels, and thank you for choosing our hotel!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean rooms. Quiet with friendly, helpful staff. Would stay again.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 3 Aug 2023
Dear Dan, Thank you for your positive review! We're thrilled to know that you had a comfortable and enjoyable stay with us. Our team takes pride in providing a clean, quiet, and welcoming environment for our guests. We appreciate your feedback and look forward to the opportunity to host you again in the future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Newly updated. Clean, quiet and in historic downtown.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 2 Aug 2023
Dear Robert, We're pleased that you noticed and appreciated our recent updates. It's great to know you found the environment clean, quiet, and enjoyed our historic downtown location. Your satisfaction means a lot to us, and we hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Valeri

Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 28 Jul 2023
Dear Valeri, We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Not going back!
Room does not have AC unit as it was stuffing during sleeping. They have windows but not a safe to open overnight. Tv captioned not working. Disappointing for three nights of warm room and no captioned. No breakfast either. Will not go back!
Stayed 3 nights in Jul 2023
Response from Guest Relations Specialist on 26 Jul 2023
We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we regret that we fell short of meeting your expectations. We will address the issues you mentioned to ensure a more comfortable and enjoyable stay for our guests. We understand your disappointment and hope you'll consider giving us another chance to provide you with a better experience in the future. If there's anything else you'd like to discuss or if we can assist you further, please feel free to contact us directly. Thank you for bringing this to our attention.

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
A Nice pleasant stay right in a convenient part of old town Eureka with excellent staff that are super friendly and accommodating.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 22 Jul 2023
Hi Connor,Thank you for your wonderful feedback! We're thrilled to hear that you had a nice and pleasant stay in our hotel, located conveniently in the heart of old town Eureka. Providing a comfortable and enjoyable experience for our guests is important to us, and we're pleased that our location met your needs.We take pride in our friendly and accommodating staff, and we're glad to know that they made your stay even more enjoyable. Excellent service and hospitality are at the core of what we do, and we'll share your kind words with our team.Your satisfaction is important to us, and we'll continue to provide top-notch service and a welcoming atmosphere to our valued guests like you.Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay in the future.

10/10 Excellent

Ebby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling so just looking for clean and in-expensive. This fit perfectly in that catagory.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 21 Jul 2023
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Marge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 20 Jul 2023
Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff at checkin, room had everything we needed.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 17 Jul 2023
Dear Jay, Thank you for your kind words! We're thrilled to hear that you had a pleasant experience at check-in and that your room had all the amenities you needed. Our team works hard to provide excellent service and ensure that our guests have everything they need for a comfortable stay. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.

8/10 Good

Shelley, Bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to stay, reasonable price. Couldn’t get the conditioner to work.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 16 Jul 2023
Hi Shelley,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel an okay place to stay and appreciated our reasonable pricing.We apologize for the inconvenience you experienced with the conditioner. Our maintenance team will be notified, and we'll ensure that the issue is promptly addressed. If you ever encounter any difficulties during your stay, please don't hesitate to contact our front desk, as we're always here to assist you and make your stay as comfortable as possible.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.