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Reviews of Rodeway Inn Humboldt Bay - Redwood Area

3 out of 5
Rodeway Inn Humboldt Bay - Redwood Area
2014 4th St, Eureka, CA

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 930 reviews" "
Rating 8 - Good. 396 out of 930 reviews" "
Rating 6 - Okay. 206 out of 930 reviews" "
Rating 4 - Poor. 62 out of 930 reviews" "
Rating 2 - Terrible. 17 out of 930 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large sized room (King Bed). The carpet could really use updating as well as the refrigerator provided in the room. I could not open the fridge door all the way because it hit the floor and would get stuck. Room was clean, gave us plenty of towels, coffee maker worked. If the beds were updated we would stay again but until then I will pass as I don't like feeling the springs of the mattress.
Stayed 1 night in Mar 2021
Response from GM on 25 Mar 2021
Thank you for your stay and your review.

8/10 Good

Jeff

Liked: Staff & service, room comfort
Week long stay in the Redwoods!
There for a week for business and sight seeing. Staff was friendly and bed and bathroom were comfortable and clean. However, room chair, floor, TV remote, door handles, and light switches were not cleaned and sanitized for covid. We did not expect that! We did it ourselves since we didn't want anyone entering our room during our stay. We had a major problem with their wifi. It was weak, slow, spotty, and intermittent. Caused lag and delay problems for our business zoom calls in the room. We are use to good connectivity for that price. We eventially ended up tethering to our phones using our hotspots to get strong, consistent signal streaming without interruptions. Otherwise, the trip was nice and the scenery was gorgeous.
Stayed 6 nights in Feb 2021
Response from GM on 1 Mar 2021
Thank you for your review.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights at Rodeway
All was clean and in good shape. I could have used another blanket because I like to breathe cooler air at night and keep the heat down.
Stayed 2 nights in Feb 2021
Response from GM on 11 Feb 2021
Thank you for your review.

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from GM on 14 Jan 2021
Thank you for your ratings.

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2020
Response from GM on 4 Jan 2021
Thank you for your stay.

8/10 Good

MrT, Hayward Caif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is perfectly acceptable, the price is good and I had no issues.
Stayed 2 nights in Nov 2020
Response from gm on 5 Dec 2020
Thank you for your stay.

6/10 Okay

Joseph

Can’t complain!
I just wanted a good deal for the best conditions I could get for the price. King size bed is not typical in hotels, but I got one! I was not looking for a resort, just a place to sleep and clean up for the next day. It was not dirty at all, just an older place. Very conveniently located for my purposes. North end of town, just as you come in.
Stayed 1 night in Nov 2020
Response from gm on 5 Dec 2020
Thank you for your stay.

2/10 Terrible

Aldo

Stayed 1 night in Nov 2020
Response from gm on 5 Dec 2020
Thank you for your stay. Hope that we'd know more of the issue you have had with us.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of free parking, easy check in process too.
Stayed 1 night in Nov 2020
Response from gm on 5 Dec 2020
Thank you for your stay.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020
Response from GM on 3 Nov 2020
Thank you for your ratings

10/10 Excellent

Robert, LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay. The bed in comfortable, the staff takes care of business.
Stayed 1 night in Oct 2020
Response from GM on 23 Oct 2020
Thankyou for your stay.

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort
Columbus day
Service is just weird right now overall due to COVID-19. The room was clean except for a strange two-piece chaise lounge thing.
Stayed 1 night in Oct 2020
Response from GM on 18 Oct 2020
Thank you for your stay and your opinion.

8/10 Good

dorothy

Stayed 1 night in Oct 2020
Response from GM on 24 Oct 2020
Thank you for your ratings.

8/10 Good

dorothy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020
Response from GM on 22 Oct 2020
Thank you for your stay

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway weekend
Nice quiet area. Room was clean and big. The mattress a bit uncomfortable but we only stayed two night for a birthday get away. Eureka was nice place to visit.
Stayed 2 nights in Sep 2020
Response from GM on 4 Oct 2020
Thank you for your review.

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from GM on 27 Sept 2020
Thank you for your stay and your great ratings.

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Redwood Viewing
2 day stopover to tour area. Good location, some road construction noise at nice. Property shows it’s wear, but was clean with comfortable bed.
Stayed 2 nights in Sep 2020
Response from GM on 20 Sept 2020
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well kept room. Right now there is roadwork going on, so you will hear some noise from the steel plates on the road. I thought it would be much worse, though - it did not prevent me from sleeping well.
Stayed 1 night in Sep 2020
Response from GM on 20 Sept 2020
Thank you for your feedback.

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and clean for Handicap
Stayed 1 night in Sep 2020
Response from GM on 17 Sept 2020
Thank you for your review.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but noisy location
More of a working man's hotel. lots of noise between 6 and 7 a.m. lots of road noise until about 10 pm. Definitely bring a noise maker or someyhing else too help sleep well.
Stayed 1 night in Aug 2020
Response from GM on 18 Aug 2020
Thank you for your stay and your review.

4/10 Poor

Sherie

Business traveller
Disliked: Staff & service, property conditions & facilities
ever again!
Outside was dirty, room was clean. Not in the best area, lots of noise. Other customers screaming, yelling, slamming doors, fighting. Management did nothing, police came.
Stayed 1 night in Aug 2020
Response from GM on 11 Aug 2020
Thank you for your stay and review. We are so sorry to hear that you had a unpleasant stay with us. Hope that we would know about this issue while you were here with us we could have done something about it.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent Sized room with frig. The hotel is on a busy road with a fair amount of noise. Overall, good value.
Stayed 1 night in Jul 2020
Response from GM on 14 Jul 2020
Thank you for your review.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from GM on 14 Jul 2020
Thank you for your great ratings about our hotel.

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2020
Response from GM on 10 Jul 2020
Thank you for your stay with us. We really hope to know the situation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
Clean and comfortable
Stayed 1 night in Jun 2020
Response from GM on 23 Jun 2020
Thank you for your great ratings about our hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bandaids used.. stitches needed.
Given a Friday night, (Father’s Day weekend), and in eureka, it was not worth $84. Room was crusty looking with musty smell. Terrible condition everything, paper thin walls, on a noise street. Not sure how this place has the good reviews it does.. the front desk lady was nice though.
Stayed 1 night in Jun 2020
Response from GM on 22 Jun 2020
Thank you for your review, your concerns will be looked into.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020
Response from GM on 9 Jun 2020
Thank you for your great ratings. Hope to see you soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed in room quality
The rooms look like they are being remodeled, but there is paint on the ceiling, windows, curtains, light fixtures, etc. Very sloppy work. The comforters were stained and we had to ask them to be changed. I dont feel we received the quality room for the price paid. Service was friendly. We will not stay here again.
Stayed 1 night in May 2020
Response from GM on 26 May 2020
Thank you for your review and concerns. We will look into the issues that you had.

8/10 Good

Renee, World Traveler

Business traveller
Liked: Cleanliness, staff & service
The location is nice - road noise is an issue. The property appears to be upgrading rooms. Carpet could use a bit of an upgrade.
Stayed 1 night in Mar 2020
Response from GM on 13 Mar 2020
Thank you for your review and yes we are in process of upgrading carpets in our rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good price, right on the highway, but breakfast pretty skimpy, no fruit
Stayed 1 night in Mar 2020
Response from GM on 12 Mar 2020
Thank you for your review.

10/10 Excellent

Evelyn, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities
Decor is old and furniture is outdated. Bed is too soft and not firm. I booked this because I trusted the brand name of Choice Hotels.
Stayed 1 night in Mar 2020
Response from GM on 5 Mar 2020
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from GM on 23 Feb 2020
Thank you for your review.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The location was fine. I needed a place to sleep and shower and it served that. Big comfy bed, nice pillows, friendly staff. All is that was good. However, there was a light out in the bathroom, The wall paper was starting to peel, the tv was kinda small and the cables behind it were not really dressed. None of those things are important but they just made it seem mea...
Stayed 3 nights in Jan 2020
Response from GM on 4 Feb 2020
Thank you for your feedback.

8/10 Good

Martha

Stayed 1 night in Jan 2020

10/10 Excellent

florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice office and room service. Couldn't have made us more comfortable.
Stayed 3 nights in Jan 2020
Response from GM on 14 Jan 2020
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from GM on 14 Jan 2020
Thank you for your rating.

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, room comfort
Old and worn out but a bed in a pinch.
Old hotel - old carpet - sloppy re-paint - noisy. It's convenient, but that's about it. It'll do in a pinch.
Stayed 1 night in Jan 2020
Response from GM on 14 Jan 2020
Thank you for your review.

8/10 Good

Selwyn

Liked: Cleanliness, property conditions & facilities, room comfort
Everything I needed
Everything I needed. A full breakfast would have been even better. Nicely located. ell furnished and taken care of.
Stayed 1 night in Dec 2019
Response from GM on 1 Jan 2020
Thank you for your feedback.

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic comforts met.
We didn’t spend a lot of time in the room during the day since we were there to see friends and places of interest. Everything was in good condition. TV, heating, lamps, plumbing all in good repair.
Stayed 3 nights in Dec 2019
Response from GM on 24 Dec 2019
Thank you for your feedback.

10/10 Excellent

Daniel

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the price
Comfortable bed, clean , with a basic cold breakfast. It is located on the intersection of 2 main highways so there was traffic noise.
Stayed 1 night in Nov 2019
Response from GM on 18 Nov 2019
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Floor was a bit unvaccuumed and the last night i stayed i got bit by bugs. Nice people though
Stayed 2 nights in Oct 2019
Response from GM on 5 Nov 2019
Thank you for your feedback hope we would be notified about the bug.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly personnel.
The personnel were great even though no power. The room was clean and comfy.
Stayed 2 nights in Oct 2019
Response from GM on 4 Nov 2019
Thank you for your review and understanding due to the power outage in town.

8/10 Good

Delbert, Chico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time clean quite rooms and was easy to find !
Stayed 1 night in Nov 2019
Response from GM on 4 Nov 2019
Thank you for your review.

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The cleaning person left our room open. We were not home all day, so the door was ajar ALL DAY. There was also a weird smell to the room and breakfast fruit available was old and looked gross. Not going back.
Stayed 2 nights in Oct 2019
Response from GM on 23 Oct 2019
Our apology that we did not meet your expectations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from GM on 6 Oct 2019
Thank you for your stay and review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from GM on 6 Oct 2019
Thank you for your stay and your review.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from GM on 29 Sept 2019
Thank you for your great rating.

10/10 Excellent

Linda, Lompoc

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a safe location. The room was clean. The price was reasonable. The owner, staff and other travelers were friendly.
Stayed 3 nights in Sep 2019
Response from GM on 26 Sept 2019
Thank you for you feedback.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from GM on 25 Sept 2019
Thank you for your feedback.