1/5 Terrible
Verified traveller
Travelled with family
15 Apr 2021
I have submitted this via email 3 times .
The property was filthy.
I was refunded my money from Red Lion but I need someone from Expedia to perform the credit.
Dear Robert Powell
You have a new message from Red Lion Hotel Eureka :
Hi Robert,
Once again, I apologize for your room not being up to either your, or our, standards. When looking at the room we found a pillow we believe is yours. Please let us know how to get it back to you. The hotel has not charged you anything and has reversed the authorization of $40 placed on your credit card at check in. However, you booked through Expedia.com and prepaid them for the room. We ask that you contact Expedia.com and cancel the reservation. They are the party that has been paid. We will, of course, inform Expedia.com that we are not charging you for the room. Unfortunately, the booked hotel is not able to cancel rooms booked this way. If you have any questions, need more help, or just need a hotel contact, my email is Tim.George@Redlion.com. Please contact me if there is anything I can do for you. I hope you found a suitable room for the night and have a wonderful day.
Safe travels,
Tim
Above is email from Red Lion
Please contact me at 503-890-8072
This is fourth request
Regards,
Robert
Stayed 1 night in Apr 2021