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Reviews of Ramada by Wyndham Arcata

2.5 out of 5
Ramada by Wyndham Arcata
3535 Janes Rd, Arcata, CA

Reviews

6.8
Rating 10 - Excellent. 201 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 214 out of 1000 reviews" "
Rating 4 - Poor. 166 out of 1000 reviews" "
Rating 2 - Terrible. 100 out of 1000 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Karla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
- Dirty room. -Stains on sheets -Furniture was dusty -Paint in bathrooms chipped -Wiped down surfaces and found grime -Furniture missing pieces ( headboards missing pieces of accent wood ) , just broken off . -Not enough electrical outlets - Cracked mirror frame in bathroom , secured to wall in unsafe fashion . - Old bottle opener on bathroom wall , painted over . - Hair drier on wall dusty and grimy -The entire room looked like it was furnished with old hotels’ discorded furnishings . - Free access to rooms from street , no access key required - Gate at parking broken , door hanging off - Stained bathtub and grimy water faucet.
Stayed 1 night in Apr 2024
Response from kendra on 8 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there will issues with the cleanliness of your guest room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra Front Desk Ramada Arcata

10/10 Excellent

Betty, Palmdale

Travelled with family
Liked: Cleanliness, amenities
Nice property near Mexican restaurant. AC unit was a bit loud is only complaint
Stayed 1 night in Mar 2024
Response from kendra on 5 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KendraFront DeskRamada Arcata

6/10 Okay

frank

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is conveniently located for access to Cal Poly Humbolt. The area has many homeless, however the property has a secure parking area.
Stayed 2 nights in Mar 2024
Response from kendra on 3 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive feedback.I am particularly pleased that you found our property conveniently located. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra Front Desk Ramada

8/10 Good

MARCO A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, WiFi not working, cable box falling down from back of tv. Other than that, excellent.
Stayed 6 nights in Mar 2024
Response from kendra on 3 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff helpful. I appreciate your comment about the cable box, and maintenance was able to correct this issue. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra Front Desk Ramada

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like it was raining and there is covered path all the way to the lobby
Stayed 2 nights in Mar 2024
Response from Kendra on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KendraFront Desk Ramada Arcata

8/10 Good

David

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Kendra on 5 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

2/10 Terrible

Cindie

Travelled with family
Disliked: Staff & service, amenities
Upon arrival the front desk attendant was very unfriendly and gave limited information. The breakfast was not good, and very inconvenient location to walk outside in pouring rain to access the dining area, but it was more than just continental. The eggs were cold, sausage cold. The vending machine in the downstairs floor was out of 3 drink selections including bottle water. It was pouring rain and there were no rugs walking into the room straight to slippery flooring. I was charged a $20 linen fee for "allegedly" a stained towel that I have no idea what could have stained a white towel that should be bleached. When I called to speak to a manager and ask for pictures to be sent he refused and said its their discretion if I recieve my full deposit back or not. I stayed with my two daughters, we use make up whipes, we didn’t do anything to stain a towel, no hair dye etc. I'm literally the cleanest person to stay in a hotel. I put all the trash in trash cans, all towels piled on the side, even make the bed. I've never been charged a linen fee in my life. I used my points and recieved a discount price and I honestly believe they got the rest of their money from me after I complained in person about the previous mentioned things. I will not visit this hotel again when I'm back in the area.
Stayed 1 night in Feb 2024

8/10 Good

Aleana

Stayed 2 nights in Feb 2024
Response from Kendra on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KendraFront Desk Ramada Arcata

10/10 Excellent

Asheley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had surgery at mad river hospital and it was right down the road so it was very conveniently located for the purpose of the trip.
Stayed 2 nights in Jan 2024
Response from Kendra on 26 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our location convenient. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Heidi

Stayed 1 night in Jan 2024
Response from Kendra on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

German

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kendra on 26 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for the affordable price!
Stayed 9 nights in Dec 2023
Response from Kendra on 4 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy place to stay!
We really liked this hotel! Bed so comfy!!! Breakfast was good the only negative we stayed for 5 nights and had scrambled eggs and sausage every day, not a deal breaker, and last the last night they forgot to give us towels otherwise super friendly, great location
Stayed 5 nights in Dec 2023
Response from Kendra on 1 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your bed comfortable, and we do apologize that your towels were not replenished. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

6/10 Okay

Marylee

Stayed 7 nights in Dec 2023
Response from Kendra on 1 Jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant.
Stayed 1 night in Dec 2023
Response from Kendra on 26 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

6/10 Okay

Austin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I’ve had better rooms there
Caulking in shower was missing and moldy looking.
Stayed 1 night in Dec 2023
Response from Kendra on 18 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the shower in your guest room needed to be re-caulked. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serviceable and comfortable.
Jade was very helpful. In the breakfast area there weren’t any trays. I tried to take my husband his breakfast to our room, which was in another building. I dropped everything on the sidewalk. A tray would have avoided this. The hotel didn’t quite live up to the brand. It gave the impression of being cheap. The mini muffins were cut in half, no half and half or cream for the coffee. That sort of thing. The hotel was serviceable and overall comfortable.
Stayed 2 nights in Dec 2023
Response from Kendra on 18 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our breakfast set up did not match your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Melissa

Travelled with family
Liked: Staff & service
Goid service and cheap price.
Service was good. Breakfast was disappointing
Stayed 1 night in Dec 2023
Response from Kendra on 5 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff accommodating. Additionally, I appreciate your feedback on our breakfast. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Martha

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Rooms were very comfortable All staff was very friendly
Stayed 1 night in Nov 2023
Response from Kendra on 5 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room comfortable and our staff friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, large clean room and good access to local area.
Stayed 2 nights in Nov 2023
Response from Kendra on 21 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room comforting and our staff friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

6/10 Okay

Austin

Business traveller
Disliked: Property conditions & facilities, room comfort
Needs improvement
No charging pad or device for USB in the room Bathroom had peeled paint Room had an ugly oversized recliner that looked broken.
Stayed 1 night in Nov 2023
Response from Kendra on 21 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive feedback.We appreciate your comments about improvements in our guest rooms, and are currently working on several improvement projects in our facility. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

6/10 Okay

Devin

Travelled with partner
Liked: Staff & service
The first room we checked into had black mold in the fridge. We asked if we could move to a downstairs room and the staff was accommodating. The second room was clean but did have a few issues - a leaking fridge, a bath tub that doesn’t hold water and continually drains. Due to booking on Expedia, staff was unable to extend my stay on their computer. I had to rebook myself and they required I pay the $100 deposit twice. That could be improved. We really appreciated the staff members we interacted with, all friendly and helpful excluding the manager. We appreciated the continental breakfast and the hotels close proximity to gas, restaurants, and a grocery store.
Response from Kendra on 20 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive feedback.I understand that it can be a headache to have to post a deposit two times; unfortunately when booking a reservation with a third party such as Expedia we are unable to extend your reservation or transfer your deposit from one reservation to the other. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
There is a nice Mexican restaurant nearby. The staff was very helpful in getting the TV to work.
Stayed 1 night in Nov 2023
Response from Sage S. on 21 Nov 2023
Thank you for staying with us Diane! We are very happy to hear that you enjoyed your stay!

8/10 Good

Frank T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kendra on 14 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

6/10 Okay

Brandon

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Affordable accommodations
Stayed 1 night in Nov 2023
Response from Kendra on 14 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Kildine

Travelled with partner
Liked: Amenities
There was some kind of noise room 232, when we got I around 9:00 pm , but when I woke up at 2pm it had stop.
Stayed 1 night in Nov 2023
Response from Kendra on 6 Nov 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I apologize that you were disturbed by your neighbors, and hope you were still capable of feeling comfortable and rested. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were on 2 wings separate from the building and accessiblefrom the outside via stairs, no elevator. Pictures were misleading. We checked in and went to our room, and somebody was in it. The tv was on, bed a mess and trash on the counter. We left immediately and checked out. Never again.
Stayed 2 nights in Oct 2023
Response from Kendra on 31 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Unfortunately, a communication error lead to you being assigned to a room that had been extended. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kendra on 30 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Elizabeth Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kendra on 30 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable Stay in Arcata
Our Ramada stay met our expectations. The rooms were clean, beds very comfortable. The continental breakfast was very generous with hot entrees included. The location was very convenient to the highway and quiet.
Stayed 2 nights in Oct 2023
Response from Kendra on 24 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable and our location convenient and quiet. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Audri

Stayed 2 nights in Oct 2023
Response from Kendra on 18 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

2/10 Terrible

Emilie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kendra on 18 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

4/10 Poor

KAREN

Disliked: Cleanliness, staff & service, property conditions & facilities
I was assigned a room on the 2nd floor. There is no elevator and no 1st floor rooms were available. The hallway carpets are very stained. The towels are thin. I expected brtter from a Ramada inn.
Stayed 1 night in Oct 2023
Response from Kendra on 12 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unable to receive a first floor room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kendra on 11 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

4/10 Poor

Sandy

Disliked: Cleanliness, property conditions & facilities
This property did not seem well taken care of. When we checked in, there was a dog behind the glass doors of the breakfast area. The furniture was below par and cleanliness was lacking.
Stayed 1 night in Sep 2023
Response from Kendra on 9 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not find our facility cleanly enough. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Gordon Woodworth

Stayed 1 night in Oct 2023
Response from Kendra on 9 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Karen Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kendra on 2 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Candido

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok for what you pay. Confort without extravagance.
Stayed 1 night in Sep 2023
Response from Kendra on 27 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

6/10 Okay

Rita

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Kendra on 25 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying at this hotel since it first opened. I like the location and quietness of it. Also it is close to many family members and friends. This time was at the nearby family farm on Foster, in Arcata, for a Memorial to a family member, a great family gathering. Also spent another whole day with my 83 year old cousin who couldn’t attend due to a recently broken leg. I live in the Bay Area and don’t get to visit my Humboldt family very often. Always thankful to be able to stay at this Ramada.
Stayed 3 nights in Sep 2023
Response from Kendra on 21 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you find our hotel to be quiet and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
Good value
Stayed 2 nights in Sep 2023
Response from Kendra on 21 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Kendra on 21 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

6/10 Okay

John

Liked: Staff & service
Very ooutdated
Stayed 2 nights in Sep 2023
Response from Kendra on 13 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not satisfied with our facility. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

nancy

Liked: Cleanliness, staff & service
Excellent value for the price. Nice rooms, comfy beds, clean, updated- great! Wonderful Mexican restaurant next door too- Fiesta Grill!
Stayed 1 night in Sep 2023
Response from Kendra on 18 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed our recent update to our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

10/10 Excellent

marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kendra on 11 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

2/10 Terrible

Jorge

Stayed 2 nights in Sep 2023
Response from Kendra on 6 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Cyrus, Orland Park

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Kendra on 6 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get to other wing where our family members were staying, but otherwise very nice. Loved the back patio, but wish there had been a pool there. Breakfast good; coffee great!
Stayed 2 nights in Aug 2023
Response from Kendra on 5 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I am particularly pleased that you found breakfast enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

4/10 Poor

Glenn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately room smelled like urine. Housekeeping didn’t really clean just took our towels. We were missing an iwatch when we returned for the day and staff couldn’t do anything for us. Find my watch said was still at hotel but unable to locate because I someone turned it off. Bathroom light was a heater so it is super hot in the bathroom. Would not recommend.
Stayed 2 nights in Sep 2023
Response from Kendra on 4 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room did not meet your expectations. In case of future visits, there is a heat light and a separate light without heat in the bathroom. In regards to your Apple Watch, our team is on the look out for the watch and we will contact you if it is found. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Kendra on 4 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Arcata. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kendra GardnerFront Desk Ramada Arcata