Upon arrival the front desk attendant was very unfriendly and gave limited information. The breakfast was not good, and very inconvenient location to walk outside in pouring rain to access the dining area, but it was more than just continental. The eggs were cold, sausage cold. The vending machine in the downstairs floor was out of 3 drink selections including bottle water. It was pouring rain and there were no rugs walking into the room straight to slippery flooring. I was charged a $20 linen fee for "allegedly" a stained towel that I have no idea what could have stained a white towel that should be bleached. When I called to speak to a manager and ask for pictures to be sent he refused and said its their discretion if I recieve my full deposit back or not. I stayed with my two daughters, we use make up whipes, we didn’t do anything to stain a towel, no hair dye etc. I'm literally the cleanest person to stay in a hotel. I put all the trash in trash cans, all towels piled on the side, even make the bed. I've never been charged a linen fee in my life. I used my points and recieved a discount price and I honestly believe they got the rest of their money from me after I complained in person about the previous mentioned things. I will not visit this hotel again when I'm back in the area.