Lobby

Reviews of Holiday Inn Express & Suites Eureka, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay. Very clean and beautiful.
Stayed 2 nights in Mar 2024

10/10 Excellent

kevin, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot for overnight on travels
Stayed 1 night in Feb 2024

10/10 Excellent

Rocelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than what I expected. The staff were very friendly, welcoming and accommodating. The place was clean and neat. Place was convenient, it was close to everything such as restaurants, stores, and gas station. Plenty of parking. We are definitely going back there again. We highly recommend this place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really lovely. The exterior is pretty and the lobby is even nicer than the expedia photos. The staff very very friendly and helpful. The rooms are clean and spacious. I am travelling with my 15 year old son and the pool is nice after a long day on the road. I will definitely stay here again. (Also, have dinner at The Diver Bar and Grill. It’s super funky and the food is tremendous!!)
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Travelled with partner
Hotel staff and accommodations were delightful.
Stayed 1 night in Mar 2024

4/10 Poor

Greg

Stayed 1 night in Feb 2024

10/10 Excellent

Amy M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & feels safe. The team is very accommodating & friendly. My new GoTo when in Eureka.
Stayed 1 night in Feb 2024

10/10 Excellent

Margarett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great beds
Stayed 1 night in Feb 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your beds were absolutely uncomfortable but I have not stayed in a motel in this country that was otherwise. For some reason most motels think their guests like to sleep on a cement slab, however since I have constant lower back pain a softer bed feels better. Just seems to be the norm and it's unfortunate for us folks with back pain. That is my only complaint.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Generally well insulated and quiet. As expected.
Stayed 3 nights in Feb 2024

8/10 Good

Samiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a pleasant visit. The customer service was lovely. This location is great as everything is nearby.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Anne

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was comfortable. We had a good night's sleep. The breakfast was good and many choices. Our kids enjoyed having the pool, but we felt the indoor pool area was very dark, humid and that there may have been too much chlorine in the water, as our eyes got irritated fast, even with goggles. We hung out for breakfast and noticed that the maids were running vaccuums in the area which made it hard to talk (we couldn't hear each other) and just a lot of noise. It's great they're cleaning but we'd have preferred that was limited outside of the breakfast hours.
Stayed 1 night in Jan 2024

10/10 Excellent

Mai

Business traveller, Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Sujit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Juan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall the hotel is in good shape and has a well balanced breakfast that includes eggs, sausage, pancakes, etc. However, the bathroom to the hotel room had a humid smell to it and believe it was the curtain that could be replaced. In addition and the floors were not very clean I wiped down the floor where some water spilled and the hand towel was dirty. Other than that my family enjoyed the stay.
Stayed 2 nights in Dec 2023

8/10 Good

Min

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid.
Great location in town. Clean rooms and common areas. Staff wqs top notch. Breakfast on point!
Stayed 2 nights in Dec 2023

10/10 Excellent

Thi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

YIBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Weiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to live. Breakfast is better than most of the places. Easy to park.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and comfortable stay on our roadtrip

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
the only hiccup was that the room was pet friendly and we have allergies. It was clean but would have preferred a non-pet room.
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and attractive lobby.
Stayed 1 night in Dec 2023

10/10 Excellent

Krause

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and room was really quite nice, and the breakfast was a pleasant surprise.
Stayed 2 nights in Dec 2023

8/10 Good

Andrey, Hillsboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of good food around the hotel and by far the best property in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Zion

Liked: Amenities
Great hotel, very clean and updated, the staff are amazing good from the front desk to the room service, Very safe and unique area, close to eve everything, I highly recommend this place
Stayed 2 nights in Dec 2023

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lyle

Stayed 1 night in Dec 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

YIN PIN

Travelled with family
Liked: Cleanliness, staff & service
Great experience
Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Heshani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and the room was very clean. The heart breakfast was very good too. Lots of options. Would definitely stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Carney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Katty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived around 9 pm from a long day of driving. Front staff were very nice and welcoming. They offered to leave the pool/hot tub open an extra half hour for us. Nice, clean rooms with a comfy bed.
Stayed 1 night in Nov 2023

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the double queen suite and it was huge with high ceilings. It was clean and the lobby was very nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Jonni-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Food was good. Pool was clean. Parking was free and safe.
Stayed 1 night in Nov 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Very close to movie theater, dining and shopping. The staff was wonderful
Stayed 4 nights in Nov 2023

8/10 Good

Rafael

Stayed 1 night in Nov 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Adelita

Stayed 1 night in Nov 2023

10/10 Excellent

Stacie

Stayed 1 night in Nov 2023