Exterior

Reviews of Studio 6 Eureka, CA – Old Town

2 out of 5
Studio 6 Eureka, CA – Old Town
129 4th St, Eureka, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 26 reviews" "
Rating 8 - Good. 2 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Travelled with partner
Liked: Amenities
WARNING ⚠️ VIOLENCE ON PROPERTY! Stayed here for one night . The outside of the property looks ghetto , but the inside of the room beautiful , clean & comfy . Around 2-3am in one of the rooms next to me there was people arguing. After awhile I was able to fall back asleep . Around 3:30-4:00am I heard a guy screaming & another one saying “ he doesn’t one to fight “ after a while I heard a group of men yelling and arguing and at one point I hear “ he pulled out a knife “ then hear another man screaming so loud this is terrifying to hear in the middle of the night . Especially not knowing what’s going on . At some point I heard people say they’re going to call police . Not sure if they did but for about an hour there were men fighting , yelling , & screaming . this place despite the rooms beauty is very very unsafe . I wouldn’t stay at this particular location again but if there was a better / safer location I’d definitely stay at this brand hotel considering the rooms was beautiful and budget friendly . If you’re a family or woman traveling wouldn’t recommend.. this location is just to dangerous with so much violence .
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Amanda, We appreciate you taking the time to share your feedback with us. The safety and comfort of our guests are a top priority, and we regret to hear about the disturbance you experienced. We will address this issue internally to ensure a safer environment for our guests. Should you have any further concerns or feedback, please contact our management team directly. Your comments will help us improve for the future.

10/10 Excellent

Courtney

Stayed 1 night in Mar 2024
Response from Guest Relations Management on 23 Mar 2024
Dear Courtney, A sparkling 5 out of 5! We're thrilled to read your glowing review! It sounds like your stay with us was nothing short of perfection, and we couldn't be happier to have exceeded your expectations.Your kind words truly mean the world to us! We're delighted to hear that our hotel provided you with such a fantastic experience. From our cozy rooms to our top-notch amenities, it's wonderful to know that everything met your needs and left you feeling satisfied.

10/10 Excellent

Lena, Ferndale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely delightful stay beautiful, clean modern rooms and above and beyond care from hotels staff.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 12 Feb 2024
Dear Lena, What a fantastic review! We're thrilled to hear that you had such a delightful stay with us and that you found our rooms beautiful, clean, and modern. Providing above and beyond care is what we strive for, so it's incredibly rewarding to know that our staff exceeded your expectations. Your kind words truly mean the world to us, and we can't wait to welcome you back for another amazing experience. Cheers to more memorable moments together!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bargain in Eureka
I was very pleased. This is the best bargain in Eureka. While on exactly in "Old Town", it is within walking distance of services and a short drive to Old Town.
Stayed 2 nights in Dec 2023
Response from Manager on 17 Feb 2024
Hello Fred,We are delighted to hear that you had a wonderful stay with us and found our location convenient for your needs. Our team is dedicated to providing great value and easy access to local attractions. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 Okay

Scott

Travelled with family
We are still waiting for our deposit to clear. It should not take over a week
Stayed 2 nights in Nov 2023
Response from Guest Relations Management on 21 Nov 2023
Dear Scott,We appreciate your effort in leaving a review and we sincerely apologize for the delay in processing your deposit, and we understand the inconvenience this has caused. Please be assured that we take your concerns seriously, and our team is actively working to resolve this issue promptly. We appreciate your patience and understanding. If there's anything else we can assist you with or if you have additional feedback, please don't hesitate to reach out to our guest services team. We value your stay and hope to have the opportunity to provide you with an improved experience in the future.

10/10 Excellent

Maleah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all super nice out check in guy was nice when we walked it the door and gave us the keys and hotel was clean and was live able for the night but I didn't like that they didn't have shampoo or conditioner so you can wash your hair
Stayed 1 night in Oct 2023
Response from Guest Relations Management on 23 Oct 2023
Hi there Maleah!We appreciate your 5-star rating and your kind words regarding our employees. We constantly take great care to keep the hotel spotless so that visitors like you may enjoy their stay. However, please accept our apologies if there was no shampoo or conditioner. We are working hard to improve, and comments like these are quite helpful. We look forward to seeing you again soon!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The room was spotless and very inviting. We had a very restful quiet sleep.
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 10 Oct 2023
Hi John, Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Rooms were very clean. Nice place. I’d definitely stay again
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 21 Aug 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. Clean, recently updated. The other people staying there were not considerate of the other guests. Yelling on the balcony in the middle of the night.
Stayed 2 nights in Aug 2023
Response from Guest Relations Specialist on 17 Aug 2023
Thank you for staying with us and for your feedback. We're glad you found the property clean and updated. We apologize for the disturbance caused by other guests during your stay. We always strive to create a comfortable environment for all our guests and will address this issue to ensure a more peaceful experience for everyone. We hope you'll consider staying with us again in the future.

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 7 Aug 2023
Dear Anja, I appreciate your wonderful 5/5 rating. We're overjoyed to hear that your visit to our city was fantastic. Our top focus is making you happy, and we hope to see you again soon for another wonderful visit.

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The toom was newly remodelled but lacked a table and chairs, utensils and pots and pans even though there was a stove and fridge. Our experience was noisy neighbours and heavy cannabis usage on the property.
Response from Manager on 17 Feb 2024
Hello Patrick,We appreciate you sharing your experience with us. Guest comfort is important to us, and we regret to learn of your noise disturbance concern. We recommend contacting our management team directly to discuss any matters further. Your feedback is valuable in helping us enhance our services for all guests.

4/10 Poor

Donald

Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 14 Aug 2023
Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Guest Relations Specialist on 19 Jul 2023
Dear Valued Guest, We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room size but the hot water takes forever and the noises from Homeless people from 2:15am till 4:00 am near the hotel made sleeping a challenge.
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on 17 Jul 2023
I appreciate the input you provided. That you enjoyed the size of the accommodation is good news for us. Although the hot water takes a while to heat up, we are sorry for any inconvenience this may have caused. We also regret any nighttime noise disruptions from the outside, particularly from homeless persons. We will take steps to fix these issues in order to make our visitors more comfortable because we recognize how important a tranquil environment is for a good night's sleep. The ability to give you an even better experience in the future is something we look forward to since we appreciate your business. We want you to be happy, so we'll work to fix these problems so you may have a better stay.

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Guest Relations Specialist on 10 Jul 2023
We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The room was clean, but no hand soap, so I went to the front desk to ask or some, the attendant said they would bring it up, never did, so when I went to tell them the TV was not working, they gave me a bar of soap, but the plastic package was open, ended up going to Walgreens bought my own soap. They reset the TV and it took an hour but eventually worked. The location provides for easy walking to dinner and some bars but definitely an up and coming area.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 4 Jul 2023
Dear Valued Guest, We apologize for the inconvenience you experienced during your stay at our hotel. We aim to provide a clean and comfortable environment for our guests, and we regret that we fell short of providing you with hand soap promptly. We understand the importance of having essential amenities readily available, and we apologize for the delay in providing them to you. We will address this issue with our staff to ensure that such oversights do not occur in the future. Regarding the TV issue, we apologize for the inconvenience caused. We appreciate your patience while we resolved the problem and are glad to hear that it eventually worked. We appreciate your feedback regarding the location, and we're pleased to know that it offered convenience for your dining and entertainment needs. Thank you for bringing these matters to our attention. Your satisfaction is important to us, and we will consider your comments as we strive to improve our services. We hope to have the opportunity to provide you with a better experience during any future visits.

10/10 Excellent

Natalynne Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Only downfall is housekeeping is very rude and seems as if guests are a bother to them
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 3 Jul 2023
Dear Natalynne, Thank you for leaving such a positive review regarding your time with us. We took note of your comment on our housekeeping staff and handled it appropriately. We are delighted to hear that your whole visit was enjoyable, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to dining and a great value
Stayed 2 nights in Jun 2023
Response from Manager on 2 Jul 2023
Hello Ray,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our value. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
New and beyond improved !!!
Love this place
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 20 Jun 2023
We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 Excellent

Natalynne Bernadette

Clean .....
Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on 20 Jun 2023
Hello Natalynne, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Natalynne Bernadette

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Super clean new and not what I remember this place being like ... check-in staff was amazing , helpful and extremely accommodating to our needs thanks again !
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 13 Jun 2023
Thank you for sharing this review, and we welcome you to visit us again anytime!

4/10 Poor

Frank T

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel.com dropped the ball
I booked a 5 night stay Americas Best Value Inn & Suites Eureka with 2 Queen beds.But when I arrived it had changed to a Motel 6 and they did not offer a room with 2 queen beds . They had suites with 2 queen beds and not available to me. I did not receive any advance notice of the change. Not professional Hotels.com.The smaller beds were very uncomfortable.
Stayed 5 nights in May 2023
Response from Manager on 8 Jun 2023
Hi Frank T,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The help was great but the property is in need of a re-model. It's in a sketchy part of town.
Response from Manager on 8 Jun 2023
Hello Alan, I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.