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Reviews of B&B HOTEL Chartres Centre Cathédrale

3 out of 5
B&B HOTEL Chartres Centre Cathédrale
14 Place Drouaise, Chartres, Eure-et-Loir

Reviews

8.4

Very good

Rating 10 - Excellent. 150 out of 443 reviews" "
Rating 8 - Good. 222 out of 443 reviews" "
Rating 6 - Okay. 50 out of 443 reviews" "
Rating 4 - Poor. 10 out of 443 reviews" "
Rating 2 - Terrible. 11 out of 443 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here several times and it doesn't disappoint. Excellent choice for a budget hotel. Breakfast is very good too.
Stayed 1 night in Jan 2024
Response from la Reception on 11 Feb 2024
Dear PaulaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closeness to the cathedral and medieval centre
Stayed 1 night in Dec 2023
Response from la Reception on 23 Dec 2023
Dear Teresa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emma

10/10 Excellent

Tracy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Chartres cathedral and old town
Stayed 1 night in Sep 2023
Response from la Reception on 7 Oct 2023
Dear Tracy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Emma

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Room comfort
Beware of Construction.
Very uncomfortable beds. There was construction all day when we arrived. No mention of it in hotel description. When you come in from an all night flight from Canada you don't want to hear sledgehammers all day. Staff said they would atop at 4pm. They were still going at it at 6h40pm...cancelled the next two nights and moved to a much better Hotel.
Stayed 1 night in Jun 2023

4/10 Poor

Lucinda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed at this hotel many times when it was an Ibis. Unfortunately this time it was not so good. On arrival a nice receptionist took our details but a man was hovering around her and watching what she was doing and interfering which I found very unprofessional. There was also work being done above our room and drilling started at 10am which was horrendous and carried on throughout the day. We wanted to rest after a long journey the day before which was impossible so we had to leave our room for some peace and quiet. Also the maid didnt knock and barged opened the door at 8.30 when we were sleeping.
Stayed 3 nights in May 2023

10/10 Excellent

Alistair

Travelled with family
Liked: Staff & service
Woof, I am Bertie. Had a lovely time in the Chartres Cathedral BB hotel. They knew I was coming as the floor is identical to my markings! I loved the friendly owner who cuddled me and loved the wonderful breakfast - the bacon, sausage and scrambled eggs with the best coffee, lovely cheese and breads. Loved the walks around the hotel - a lovely walk around the cathedral at the back of the hotel. So easy to jump into my owners car in the hotels car park for the next adventure. We will all be back - lovely makeover from the ibis it used to be, so friendly and wonderful location. Lovely location at the side of the river. Well done to all the team!
Response from la Reception on 7 May 2023
Dear Alistair, Thank you for taking the time to express your satisfaction!It is a pleasure to read that you enjoyed your stay at the B&B HOTEL Chartres Cnetre Cathédrale. Your comment is a real reward and encouragement for our team, which strives to provide the best welcome to our customers!Looking forward to welcoming you again, we wish you a beautiful day.Many thanks and kind regards, Emma

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and knowledgeable about the area. The property has secure on site parking for a reasonable fee and is within walking distance to the cathedral. It was easily accessible.
Stayed 1 night in Apr 2023

6/10 Okay

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the location of the hotel. The room was stuffy and we were unable to open a window due to road noise. A bathroom light that clicking on and off constantly and the worst thing was lift noise, especially a large party leaving early and using it constantly
Stayed 1 night in Apr 2023
Response from la Reception on 22 Apr 2023
Hello Jeremy,Your comments have caught our full attention and we thank you.We also regret that my team and I were not informed of these incidents at the time of your stay; we would have been happy to offer you an alternative by changing your room, in order to be on the river or cathedral side, quieter, in order to ensure you a successful stay.However, we hope to keep your trust and have the pleasure of welcoming you for another stay at the B&B Hôtel Chartres Center CathédraleCordially,Emma

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have access to free bikes and place was very clean.
Stayed 2 nights in Aug 2022
Response from la Reception on 24 Sept 2022
BonjourWe are very happy to know that you enjoyed your stay.We will be happy to see you again in our hotel Best regards Léa

10/10 Excellent

Phillip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Broken shower in the wet room (rm 16). Otherwise, excellent.
Stayed 1 night in Aug 2022
Response from la Reception on 24 Sept 2022
BonjourWe are very sorry to hear about the broken shower, we will do our best to improuve ourself regarding this issueWe wiil be happy to see you again in our hotelBest regardsLéa

6/10 Okay

Andrés

Stayed 1 night in Jul 2022
Response from la Reception on 24 Sept 2022
BonjourMerci d'avoir partagé votre avais , c'est très important pour nous En espérant vous revoir prochainement dans notre hôtelCordialementLéa

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel & Chartres Combination
The Hotel was in a prime spot for visiting just a bit hard to get to when you arrive but as I had googled the road system and knew where to to turn off and park.The hotel has good security using card or number to access room and covered parking (thought parking was expensive but depends like us what you are travelling with) have had free parking at other hotels with same security.The room was neat and tidy and aired when we arrived for 1 night and they fixed the tv in 10 mins so we could listen to news in the background there is a restaurant next to reception all very clean and lots of information also the staff were very pleasant and polite and helpful a lovely 1 night stay in hotel and Chartres Thank You All
Stayed 1 night in Jun 2022
Response from Nathalie on 27 Jul 2022
Thank you very much, Sir for your nice comments. See you soon, we hope in our hotel. Nathalie

8/10 Good

J

Stayed 1 night in May 2022

8/10 Good

Graham

Stayed 1 night in Mar 2022
Response from Marie on 24 Mar 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie assistante de direction Hôtel Ibis Chartres Cathédrale

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022
Response from Marie on 24 Feb 2022
Bonjour Nous sommes heureux que vous ayez passé un bon séjour, A très bientôt Marie assistante de direction

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location.
Great location near the Cathedral. Very friendly and helpful staff. The hotel though is starting to look tired and breakfast is overpriced.
Stayed 1 night in Nov 2021
Response from Marie on 22 Dec 2021
Bonjour We thank you for your feedback Have a lovely christmas Marie

10/10 Excellent

Martin

Stayed 1 night in Nov 2021
Response from Célia on 20 Nov 2021
Bonjour Nous vous remercions pour votre avis A bientôt

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location
Staff very friendly. Location good with super river walk nearby.p Tiny room and no kettle in room.
Stayed 1 night in Aug 2021

10/10 Excellent

SEBASTIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Célia on 24 Aug 2021
Bonjour, Merci pour votre avis A bientôt

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Célia on 24 Aug 2021
Bonjour, Merci pour votre avis A bientôt

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was charged for taxes upon arrival . Tiny tiny room . Worse that some basic cheap hotel chains , and expensive . Not recommended at all .
Stayed 1 night in Jun 2021

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location in Chartres
Good location very close to sights. Secure parking,friendly helpful staff.
Stayed 1 night in Oct 2020
Response from Célia on 30 Oct 2020
Good morning, We really thanks you for your comment, We hope to see you soon

10/10 Excellent

Suzanne Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Célia on 8 Sept 2020
Bonjour, Nous vous remercions pour votre avis A bientôt

8/10 Good

Annie

Liked: Cleanliness, staff & service, room comfort
grande amabilité du personnel
Stayed 2 nights in Jul 2020

8/10 Good

elyahu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Yann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Claude

Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

hugh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Stephen

Stayed 1 night in Nov 2019

10/10 Excellent

Ian Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Service staff fantastic all around. This is why I stay here even if it is a bit out of the way from my business.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the proximity to the city. Clean and welcoming. Safe place to park the car although there is an extra charge for this. Had a view of the cathedral from our room. Good value for money.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent in the restaurant, lovely terrace, good location close to town. No tea or coffee making facilities in the room.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Nigel

Business traveller
Disliked: Room comfort
Stayed 1 night in Sep 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice oh hotel to stay in.
2 night stay to view Chartres. Excellent City..Easy to walk into city centre. Underground parking.
Stayed 2 nights in Sep 2019

8/10 Good

yoella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Norbert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to find. The staff were extremely helpful and friendly and the breakfast was excellent. The room was a little small and the actual toilet facing a wall was very inconvenient.
Stayed 1 night in Sep 2019

10/10 Excellent

Albert

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and comfortable. And breakfast was really good. However the shower was not so good as it had no curtain and sprayed everywhere. Our overall stay was good and I liked the foot ball table
Stayed 1 night in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, excellent and rapid service, within easy walking distance of cathedral and other attractions. Safe parking, excellent breakfast. Top notch!/Situation excellente, accueil rapide et excellent, accès facile à pied vers la cathédrale et autres attractions. Parking sécurisé, petit déjeuner délicieux. Super!
Stayed 1 night in Aug 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ibis in central Chartres
Very central location - close to train station and the cathedral. Only down side was the lift not working for a couple of days. Friendly staff and nice breakfast selection.
Stayed 3 nights in Jul 2019

8/10 Good

Betty

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small rooms broken child’s bed, rooms not clean. Staff friendly.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Wonderful selection of foods. Good location for visiting the cathedral.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
Easy to find, secure parking, inviting lobby, friendly, helpful staff, and a 10 minute walk to Chartres cathedral. Very nice.
Stayed 1 night in Jul 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019