6/10 Okay
Denise F.
16 Apr 2024
Liked: Cleanliness
Great Location - Needs some TLC
Overall, our stay at "A Step Away From Downtown - Quiet, Light and Clean" was adequate, but there were several areas that fell short of expectations.
On the positive side, the location of the property was excellent, and we appreciated the early check-in granted by the owner. The exterior of the home was charming with its beautiful flowers, and the surroundings were peaceful and quiet.
However, there were some issues that need addressing. We encountered confusion with the heater, and although the owner responded and offered alternative heaters, the outdated heate and dirty filter was a concern. Additionally, we noticed water around the base of the toilet, which was concerning, but unfortunately, the owner did not respond to this issue.
The bathroom had a musty smell, and the towels seemed to absorb this odor, which was unpleasant. The couch was stained and uncomfortable, not reflecting the new appearance shown in the listing photos. Furthermore, the screens on the sliding doors were damaged, and some did not close properly. The patio furniture was not as pictured, and the grill mentioned in the details was unusable due to its condition and overgrowth of bamboo in the shed.
We discovered many burnt-out light bulbs throughout the property. Despite sending emails with attached photos highlighting these issues, we received no response from the owner.
In conclusion, while our stay was manageable, it's evident that the property needs a thorough cleaning and maintainance.
Denise F.
Stayed 7 nights in Apr 2024