Minibar, in-room safe, desk, laptop workspace

Reviews of Radisson Blu Hotel, Karlsruhe

4 out of 5
Radisson Blu Hotel, Karlsruhe
Am Hardtwald 10, Ettlingen, BW

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 511 reviews" "
Rating 8 - Good. 225 out of 511 reviews" "
Rating 6 - Okay. 53 out of 511 reviews" "
Rating 4 - Poor. 21 out of 511 reviews" "
Rating 2 - Terrible. 12 out of 511 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce, Summit

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Not walkable
Stayed 1 night in Mar 2024
Response from Olga on 21 Mar 2024
Dear guests, Thank you so much for taking the time to rate us and we are really happy that you enjoyed it so much. Best regards Olga Stamatiou Front Office Supervisor.

10/10 Excellent

Jaroslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay...
This was our stop on the way from London to Austria. Very good location (close to motorway) and a huge car park. Hotel and rooms could do with fresh decor but everything was clean. Our room was very spacious with big and comfy bed. Bathroom was well equipped. Big selection of food (hot & cold) to choose from. Overall pleasant stay.....
Stayed 1 night in Dec 2023
Response from Nuno Olim on 24 Dec 2023
Dear Jaroslaw,Thank you for choosing Radisson Blu Karlsruhe as your pitstop during your journey from London to Austria! We're thrilled to hear that our convenient location near the motorway and ample parking met your needs perfectly.Your feedback on the decor is duly noted, and we're actively working on refreshing our spaces to enhance our guests' experience. It's wonderful to know that despite this, you found everything impeccably clean and enjoyed the spaciousness of your room, especially the big, comfortable bed and well-equipped bathroom.We're delighted you appreciated the variety in our food selection, catering to both hot and cold options. We aim to offer diverse choices to satisfy all tastes, and we're glad it contributed to your pleasant stay.Thank you for taking the time to share your experience. We hope to welcome you back soon and provide an even more enjoyable visit.Best regards,Nuno OlimHotel Radisson Blu Karlsruhe

6/10 Okay

Mariela

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property. It’s in kind of an industrial area but otherwise nice. The Hotel itself is clean, bright & well cared for. The rooms are of good size & well equipped with all the niceties including a fridge which if very good to have. The hotel also supplies complimentary bottles of water (carbonated & non carbonated). I’f your in the area & looking for a nice hotel, this is it.
Stayed 1 night in Jun 2023
Response from Catrin Dilger on 22 Jun 2023
Dear Gary, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Karlsruhe. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the comfortable rooms and the free bottled water. We look forward to welcoming you back soon. Sincerely, Catrin Dilger Radisson Blu Hotel, Karlsruhe

8/10 Good

claudio, Ripley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been using it from few times and its convenient. Parking it's 10€ depending how you request or book.
Stayed 1 night in Apr 2023
Response from Olga Stamatiou on 23 Apr 2023
Dear Claudio,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Karlsruhe. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Sincerely, Olga Stamatiou Radisson Blu Hotel, Karlsruhe

10/10 Excellent

Mohamad

Stayed 1 night in Nov 2022

10/10 Excellent

D J

Stayed 1 night in Nov 2022

8/10 Good

Adrian

Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant find on a long drive to Tuscany. Close to the autobahn and great parking and restaurant facilities as well as a brilliant spa. My room was perfect with the best shower experience I’ve ever had. All at a great price.
Stayed 1 night in Jun 2022

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, rooms nice and clean, internet was fast. Would stay here again.
Stayed 4 nights in May 2022

4/10 Poor

Heinz

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
In der 1. Nacht Toilette war schmutzig und Bettlaken hatte klebrige Flecken. Hatte es am folgenden Morgen reklamiert. In der 2. Nacht hatte sich nichts geändert. Insgesamt schlechter Service
Stayed 2 nights in Jan 2022
Response from FF on 11 Mar 2022
Hallo Heinz, vielen Dank für Ihre Zeit und die Bewertung, auch wenn wir Ihren Erwartungen nicht gerecht werden konnten. Gerne werden wir die Vorkommnisse prüfen und besprechen. Wir würden uns freuen, Sie bald wieder in unserem Haus begrüßen zu dürfen, um Sie von unserem gewohnt Standard zu überzeugen. Mit freundlichen Grüßen, Fabian Fitterer

8/10 Good

Heinz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Verena Löffler on 27 Jan 2022
Sehr geehrter Heinz, vielen Dank für Ihr Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Ihnen unser Hotel so gut gefallen hat. Wir freuen uns auf Ihren nächsten Aufenthalt. Mit freundlichen Grüßen, Verena Löffler

10/10 Excellent

Davide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Verena Löffler on 12 Jan 2022
Sehr geehrter Davide, vielen Dank für Ihre postive Rückmeldung. Wir freuen uns, dass unser Hotel Ihnen gut gefallen hat. Wir freuen uns auf ihren nächsten Aufenthalt. Mit freundlichen Grüßen Verena Löffler

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, family friendly
Nice hotel near Ettingen, a great little town and only a 30 minute ride to Baden-Baden. The price was great and the rooms were large. Only complaint, small pillows, otherwise great choice.
Stayed 2 nights in Dec 2021
Response from Verena Löffler on 4 Jan 2022
Dear Cathrine, Thank you for your great feedback and for taking the time to tell us about your stay. We are very pleased that we made your stay enjoyable. We look forward to your next stay. Yours sincerely, Verena Löffler

8/10 Good

David

Stayed 3 nights in Nov 2021
Response from Verena Löffler on 26 Dec 2021
Dear David, Thank you for your feedback. We are delighted to read that you enjoyed the hotel. We are looking forward to your next stay. Kind regards Verena Löffler

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff were fantastic - really helpful and also entertaining which was appreciated after a long trip. The hotel was perfect for my trip as I needed somewhere near the motorway.
Stayed 1 night in Oct 2021
Response from Verena Löffler on 26 Dec 2021
Dear Carla, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything in our hotel. We are looking forward to your next stay. Kind regards Verena Löffler

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
Good clean room
Stayed 1 night in Aug 2021
Response from ff on 9 Sept 2021
Hello Maja Kirstine thank you for your time and your rating. We are happy to answer any further questions or requests you may have. Kind regards, Fabian Fitterer

8/10 Good

Pernilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from FF on 16 Aug 2021
Sehr geehrte Pernilla, vielen Dank für Ihre Bewertung. Gernen freuen wir uns Sie bald wieder in einem unserer Hotel begrüßen zu dürfen. Mit freundlichen Greüßen, Fabian Fitterer

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific, horrendous Front desk person
Stayed 1 night in Sep 2020

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, Clean Nice place but not 5 Star Needs impro
A clean quiet nice place. I didn’t like the Covid restrictions no snacks in snack bar, no gym, no pool, breakfast not good. Overall it’s a clean quiet nice place 4 stars needs much improvement to be 5 stars
Stayed 2 nights in Sep 2020
Response from Hagen Müller - General Manager on 13 Oct 2020
Dear Christopher, thank you very much for having stayed here with us! I would like to explain that our upmost priority currently is the safety of our guests and that we do therefore 100% apply and comply to the governmental corona regulations in place. We have also certified with SGS institute in order to secure this. You are right saying that you are missing the beloved services like gym, ... but for the time being I cannot open them. What we have been working on and changed is the breakfast (NEW: with live cooking station now) and dinner offer. As soon as we are allowed to and can, we will return to the full service 4 star experience which you can expect from us, promised. Kind regards and all the best, Hagen Müller General Manager

8/10 Good

Fangli

Stayed 1 night in Sep 2020

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t complain - All good considering...
Decent stay considering timing. Clean and tidy, bar and restaurant not open due to COVID.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Clean and nice facilities, nice staff. Bad internet connection.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Rooms Division Manager on 12 Jan 2020
Vielen Dank, dass Sie sich Zeit für eine Bewertung genommen haben. Wir freuen uns Sie als Gast bei uns gehabt zu haben und sagen auf wiederesehen und bis bald ;)

4/10 Poor

ROBERT T M

Business traveller
Disliked: Property conditions & facilities, room comfort
Tired hotel with poor showers - rooms basic but clean Gym was well stocked but with old equipment
Stayed 1 night in Nov 2019
Response from Rooms Divison Manager on 10 Jan 2020
Dear Robert, first of all thank you for having posted your review. We renovated in 3 floors bathrooms and implemented rainshower. If you come back for visiting us in future, don't forget to ask for a room with rainshower ;) Have a good time. Best regards.

4/10 Poor

Avi

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Ludmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The check in staff, restaurant staff and everybody were just amazing and nothing was too much to assost if asked.
Stayed 1 night in Aug 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
The hotel is under refurbishment so the lobby isn't exactly functional. Good rooms, good value. I only have one complaint. Looking at the hotel description before booking I could not find that there was a fee for parking, most Radissons I have been to have not charged. Once I get the confirmation I can see that there is a Euro 15 charge which is a significant increase. Apart from that, we were pleased. This is an industrial area but "downtown" was only a 1 km walk away with a good choice of restaurants.
Stayed 1 night in Jul 2019

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Fabulous place to stay! We have been traveling around Europe for a month and this place is at the top!
Stayed 1 night in Jun 2019
Response from M.S. on 26 Jun 2019
Thank you very much for your great response. We wish you a wonderful journey on the rest of your way trough Europe. Best regards, Front Office Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Very nice modern hotel with very clean rooms. The showers in the room are spa-like. The gym is also very nice and offers besides the machines sauna and steam bath. Also the service was impeccable.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel
Good hotel but a bit out of the way. Surprised about the cost of car parking, particularly as you can only get to the hotel by car. The food in the Bistro was very good albeit a limited menu. The waitress was very friendly and helpful.
Stayed 1 night in Aug 2018
Response from Rebekka on 6 Sept 2018
Dear anonymus, first I would like to thank you for having chosen our hotel and taking the time to respond. Regarding the cost of the parking space I can only try to explain that we do also have to pay a rent for that area and have to entertain it on 365 days, sometimes even around the clock in case of snow or ice. We are also trying to keep the area clean and the trees and plants well entertained and have quite some investments in this area such as the replacement of the barrier this year for example. But you can always use the free parking lots in the street. Our restaurant menu was limited because in the vacation time our hotel is not that busy. Maybe a nice tip for your next trip: During the summer, we offer a barbeque-buffet in the evenings of some days. Hoping to see you back here at the Radisson Blu Hotel Karlsruhe! Kind regards Rebekka Krob Administration Coordinator

10/10 Excellent

Lisa

A lovely surprise ✨
I was a bit dubious on the approach to the hotel - next to a busy motorway, on an industrial estate, nothing else around - but was pleasantly surprised how great this place was. Huge, well decorated, very clean rooms. My daughters even described it as “posh”! There are two restaurants on site but we didn’t use either of them although the menus sounded nice. We also didn’t stay for breakfast as we had a very early start. We ventured to nearby Karlsruhe for food in the evening and a walk round so the hotel was in fact, very well placed for that. I would definitely recommend and if we come back to the area, we would stay here. Room rates were very good.
Stayed 1 night in Aug 2018
Response from Rebekka on 6 Sept 2018
Dear Lisa, thank you for your booking with us and that you have taken the time to review us! In fact, our hotel is right at the highway; thats the reason why many travellers choose our hotel, because its a nice chance for a short stopover. I am very glad to hear that you liked our hotel so much. Hoping to see you back soon here at the Radisson Blu Hotel Karlsruhe! Kind regards Rebekka Krob Administration Coordinator

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from MSE on 15 Aug 2018
Thank you for your great feeback :-) Best regards Front Office Assistant Manager

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Arrogant and self-centered.
Arrived, terrible problems trying to connect to wifi. Woke up. They refused to serve me breakfast. All in all, pretty bad experience.
Stayed 1 night in May 2018

8/10 Good

drakesy, UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel with great staff
Good sized comfortable rooms, good service make this a nice stay. Room service choice is limited and one bar/restaurant in the hotel. Other restaurants are a around a 50 Euro round trip away, so this is a better place if you have a car.
Stayed 3 nights in Jan 2018

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast!
My second stay and it was as good as the first. No issues. Best breakfast!
Stayed 3 nights in Sep 2017

2/10 Terrible

Mohammad, Israel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
one of the worst hotels I ever been so expensive for nothing the bathroom is so bad the beds are not comfortable the breackfast= 19 Euro/ person while outside= 4 euro/person the laundry= 75 Euro/5 Kg while 4.5 Euro outside I dont recommend
Stayed 10 nights in Jul 2017
Response from Rebekka Krob on 1 Aug 2017
Dear Mohammad, thank you for taking the time to review us. I apologize that not everything has gone to your satisfaction. In august and december, we are renovating all bathrooms which are not renovated yet. Regarding our breakfast offer I would like to add that we are offering around 100 different items on our breakfast buffet which we are constantly improving and adapting to the needs and expectations of our guests. Hoping so see you back here one day. Kind regards, Rebekka Krob, Reservation Office Manager

8/10 Good

Michael, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traffic at 6am ruined sleep!!
Hotel is good at everything, good service, good food and wine. Sorry about 5th floor sound proofing. expensive, poor overall rest

6/10 Okay

patrick

Disliked: Room comfort
Overpriced for a single bed
Ok hotel just off the motorway with parking. Only problem I had was given a single bed in a twin room so at 107 euros B&B i thought it was over priced. Asked reception if there was a double available was told this was a standard room.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Radisson Blu Karlsruhe
Room was clean & tv useful (BBC1 & 2). Staff were friendly & efficient. Hotel wasn't in the town centre at Ettlingen let alone Karlsruhe so an evening out would require a car or taxi

10/10 Excellent

Mark, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Baden Baden airport
As expected - everything as needed and at an excellent standard. Already booked next stay as ideal for stopover before flight from Baden Baden airport.
Response from Yasemin on 22 Jul 2016
Dear Mark, first I would like to thank you, that you evaluated your stay so positive. We are happy to hear that you enjoyed your stay so much that you are coming back before your next flight. Kind regards Yasemin B. - Reservation Office Manager – Radisson Blu Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good - highly recomended
- very nice and welcoming staff - clean room - nice business package
Response from Meike on 6 Jul 2016
Dear Traveler, well then we have probably done something right ;-) Nice that you “highly recommend” us. Hope to welcome you soon again. Kind regards Yasemin B. – Reservation Office Manager - Radisson Blu Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but far away from everything
Hotel located next to the highway but far away from any other spot. Hotel personnel definitely doesn't go for an extra mile (not even an extra feet).
Response from Radisson Blu Hotel KA on 10 May 2016
Dear Anonymous, first of all I would líke to thank you for the, all in all, positive rating of your stay. Yes, our hotel is situated a 10 minute drive from the city centres of Karlsruhe and Ettlingen, but on the other hand very easily placed, depending on the purpose of the travel. But to all our guests we try to be a nice "oasis" by offering a pool, brand new fitness room, today we open our new summer terrace and many other little details. What we all here in any case always try to do is to be very welcoming and positive minded regarding our guests; I don´t really know what has made you have the described feeling but will have an eye on it. I am looking forward to welcoming you again when your travels take you back to our region. Kind regards Hagen Müller General Manager

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

r, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way but on the main routes
Stopped here to meet some friends from Karlsruhe it's a great modern hotel just off the main routes but looks like it's in the middle of a industrial estate There is no food around you unless you go to the local town of ettlington Karlsruhe is a 10 min drive and probably much better location if you want a bit if city life the hotel was great and friendly nice and modern and clean with good parking facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is in a great location in the airport, very convenient for an overnight stay, room was clean but the beds are small, staff was not very friendly.. This hotel has a good restaurant! Overall a one night stay is recommended when you are in transit