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Reviews of METT Hotel & Beach Resort Marbella Estepona

5 out of 5
METT Hotel & Beach Resort Marbella Estepona
Urb. Costalita s/n, Puente de Cancelada, Estepona, Malaga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Terence Martin

Travelled with partner
Liked: Property conditions & facilities
I know the area very well so I knew what we were getting
Stayed 5 nights in Apr 2024
Response from Natalia Ramon on 13 Apr 2024
Dear Terence Martin,Thank you for sharing your experience with us.We are pleased to know that you enjoyed your stay with us and we hope to welcome you back soon at METT Hotel & Beach Resort, Marbella-Estepona!Kind regards,Natàlia RamonFront Office Assistant Manager

8/10 Good

Phiroze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. It was beautifully decorated and the staff were very polite and couldn't do enough for us. The only minor issue was the music around the pool on some days was a little bit too loud in the afternoons and somewhat repetitive. I appreciate the pool vibes they were going for but a better choice of music to suit the audience would have been appreciated. Having said that the hotel did accommodate and turn it down a little. Overall greta hotel and fantastic experience. I wouldhighly recommend it.
Stayed 5 nights in Apr 2024
Response from Natalia Ramon on 13 Apr 2024
Dear Phiroze,Thank you so much for taking the time to share your experience with us and for your kind words. Rest assured that will be shared with the team!Regarding the music, please note that as a lifestyle hotel we do organise events especific days per week with music to create a vibrant atmosphere. However, I would like to thank you for your constructive comments.We hope to welcome you back very soon at METT Hotel & Beach Resort, Marbella-Estepona!Kind regards,Natàlia RamonFront Office Assistant Manager

10/10 Excellent

carlos, guayaquil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooñ
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023

8/10 Good

malik

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 4 nights in Nov 2023
Response from Javier del Pozo on 9 Nov 2023
Dear Malik,Thank you very much for staying with us and your time spent to complete your review.I was very glad to see that you were clearly satisfied with your experience at our hotel. Rest assured that I will share your feedback with METT team.Once again we sincerely thank you for your time and I hope we have the pleasure of welcoming you back to METT Marbella-Estepona in the not too distant future.Sincerely,Javier del PozoFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour fantastique
Si l'hotel est un peu loin du centre de Marbella en voiture, il est idéalement situé au bord de la mer. L'endroit est magnifique pour se détendre et s'amuser. Le clientèle visée est une clientèle relativement jeune et aisée (musique au bord de la piscine notamment).
Stayed 4 nights in Oct 2023
Response from Javier del Pozo on 9 Nov 2023
Dear Jérôme,Merci for choosing us on your recent stay in Costa del Sol!I am extremelly happy to read that you enjoyed our facilities and atmosphere of our beach resort. A positive review is as important as anything to us and gives us the reassurance that we are doing things the right way!Thank you again for taking the time to submit the review and we hope to welcome you back in the future.Sincerely,Javier del PozoFront Office Manager

8/10 Good

Andreas

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Sep 2023
Response from Paula - Guest Experience Ambassador on 22 Sept 2023
Good afternoon, This is Paula from Guest Experience. We would like to know more about how was your stay with us in order for you to make a 5/5 stay. We would love to hear in which areas we can improve. We are at your disposal in case of any further assistance. Best regards, Paula - Guest Experience Ambassador