Exterior

Reviews of Ramada by Wyndham London Stansted Airport

3.5 out of 5
Ramada by Wyndham London Stansted Airport
Welcome Break Birchanger Green, Jct 8, M11 Mtrwy, Old Dumow Rd, Bishop's Stortford, England

Reviews

7.6

Good

Rating 10 - Excellent. 331 out of 1002 reviews" "
Rating 8 - Good. 313 out of 1002 reviews" "
Rating 6 - Okay. 176 out of 1002 reviews" "
Rating 4 - Poor. 103 out of 1002 reviews" "
Rating 2 - Terrible. 79 out of 1002 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jordan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dated and the cleanliness is questionable, however, for cheap accommodation close to Stansted it is satisfactory.
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

💪
Stayed 1 night in Apr 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn’t have an airport shuttle so it’s very inconvenient when landing late at night when buses are limited, but it’s clean and located right by a food court, I’d stay here again if I have a car.
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Liked: Staff & service
Good place to stay near airport. Not walking distance to airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, Morwell

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was very good
Stayed 4 nights in Apr 2024

4/10 Poor

Carmen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have checked in on a ground floor room but it was smelling of burnt oil and there was a light bulb hanging from the ceiling. Asked the receptionist to change and the chap was like I do not smell anything! He also didn’t mind that it was a light bulb hanging from the ceiling. I then asked to speak to someone else as he had an attitude and couldn’t be bothered to deal with me. Finally the room was changed to a second floor. Would I go back? Hell no!
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

6/10 Okay

Alicia

Travelled with group
Liked: Cleanliness
Decent for a quick stay before a flight from Stansted Airport
Stayed 1 night in Mar 2024

8/10 Good

MANGALESWARAN

Liked: Cleanliness, staff & service, amenities
Value for the money 💴 Ironing and air drying facilities include with reasonable room charges
Stayed 1 night in Mar 2024

8/10 Good

Leslie

Okay done the job
Stayed 1 night in Mar 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Superb customer care by the front of House made to feel very welcome and nothing was too much trouble
Stayed 1 night in Mar 2024

10/10 Excellent

kylie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Mar 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for a night
Stayed 1 night in Mar 2024

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Well what do you expect for £107 for 2 nights. The room was clean but in need of some maintenance. Endless hot water and soft towels are a big win. The staff were lovely and the breakfast was good value at £10.99 for an adult. If you need a cheap hotel to rest your head then it's ideal.
Stayed 2 nights in Mar 2024

2/10 Terrible

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are in pretty poor shspe holes in wall very very very tired...makes a Travel Lodge look 5 star
Stayed 1 night in Mar 2024

8/10 Good

Lynsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and tidy and only £50 for the night. The only downside is the taxi to Stansted airport cost £25. Not a very good price for a 5 minute drive. It would be better if the Ramada could get a better deal for their customers with regards to airport transfers.
Stayed 1 night in Mar 2024

4/10 Poor

ramy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Richie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff, good bed and shower, great black out curtains. The hotel is in a service area so only really fast food available or you can dine in the hotel but quite expensive, breakfast is good but also quite expensive.
Stayed 2 nights in Feb 2024
Response from alvin on 1 Mar 2024
Dear Guest Thank you for leaving us a review on your recent stay we are glad to hear that we meet your hotel expectations at Ramada London Stansted we deliver good customer service to our guests and we look forward to seeing you soon again.

8/10 Good

Michael

Travelled with family
2 night stay was excellent value and convenient location for an onward trip into the theatre in London.
Stayed 2 nights in Feb 2024

6/10 Okay

Alison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, food menu had lots of options. Room was clean with good facilities. Plastic mattress protector meant very little sleep.
Stayed 1 night in Feb 2024
Response from alvin on 1 Mar 2024
Dear Guest Thank you for leaving us a review on your recent stay we are glad to hear that we meet your hotel expectations at Ramada London Stansted we deliver good customer service to our guests and we look forward to seeing you soon again.

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom not cleaned - poor standards
Stayed 1 night in Feb 2024

10/10 Excellent

Evangelos

Stayed 1 night in Feb 2024

6/10 Okay

Martin, Abingdon

Liked: Cleanliness
Good for early flights from stansted functional and competitively priced
Stayed 1 night in Feb 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Staff very welcoming and room was clean but air conditioning was very noisy so had to turn it off. Windows are sealed so room got very hot. Room also smelt - probably from the drains. Convenient for Stansted but I won't be rushing back
Stayed 1 night in Feb 2024

2/10 Terrible

Olanrewaju

Stayed 1 night in Feb 2024

10/10 Excellent

Oktay

Stayed 1 night in Feb 2024

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Kirsty

Travelled with partner
Good for an early flight, adequate basic room
Stayed 1 night in Feb 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Amelia, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Kind regards- General Manager Ramada London Stansted

6/10 Okay

Rob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Second time in a row I’ve stayed here and the room smelt of cigarettes later on. I’m pretty sure this came from another room as I could smell it more when I opened my door. Really does put you off returning
Stayed 1 night in Jan 2024
Response from Ramada London Stansted on 7 Feb 2024
To Rob, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and we have noted your comments for improvement. We hope to welcome you again in the foreseeable future for a pleasant and improved stay. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted

10/10 Excellent

ammer

Stayed 5 nights in Jan 2024
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Ammer, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your positive feedback and hope to welcome you again in the foreseeable future. Kind regards- General Manager Ramada London Stansted

6/10 Okay

Catherine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The bed was comfortable. When we arrived the heating was off in the room. The room was freezing and despite running the heating all night, the room was still cold. The bathroom was not very clean and was icy cold. The decor was dated. That is fine as it was reflected in the room price, however, no excuse for poor cleanliness in the bathroom. There was tea and coffee facilities which was nice. Lots of parking. It was quiet and close to Stansted for our early flight.
Stayed 1 night in Jan 2024
Response from Ramada London Stansted on 7 Feb 2024
To Catherine, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and we have noted your comments for improvement. We hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- Ramada London Stansted

6/10 Okay

Mike

Stayed 1 night in Jan 2024
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Mike, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Kind regards- General Manager Ramada London Stansted

4/10 Poor

Martin, Holt

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Martin, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Kind regards- General Manager Ramada London Stansted

10/10 Excellent

Frazer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but pleasant Stansted Airport stay
Cheap and cheerful place that is a stones throw from Stansted Airport. Features are a bit tired, but for location and price you can't go wrong. Staff were also welcoming and helpful.
Stayed 1 night in Jan 2024
Response from Ramada London Stansted on 7 Feb 2024
To Frazer, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and we have noted your comments for improvement. We hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- Ramada London Stansted

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet given location. Brilliant shower. Very handy for Stansted. Don’t bank on being able to eat at the next door Services if you arrive too late.
Stayed 1 night in Jan 2024
Response from Ramada London Stansted on 7 Feb 2024
To Simon, Thank you for reviewing your recent stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted

8/10 Good

Dominika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Dominika, Thank you for reviewing your recent stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Great overnight stop from airport, nice and clean and fairly quiet.
Stayed 1 night in Jan 2024
Response from Ramada London Stansted on 7 Feb 2024
To Anthony, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your positive feedback regarding your stay and hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted

8/10 Good

Max

Liked: Cleanliness, staff & service
This is a good place for 1 or 2 nights in transit. Close to the airport with public transport so nice to take a moment before you fly or continue flying. The shower did not drain well, and collects water on the floor but if that’s the only issue, I’ll take it. I would come back again for a layover stay. Thanks
Stayed 1 night in Jan 2024
Response from Ramada London Stansted on 7 Feb 2024
To Max, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and we have noted your comments for improvement. We hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- Ramada London Stansted

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were water marks on one of the bed sheets
Stayed 1 night in Jan 2024
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Oscar, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and we apologize for the inconvenience caused due to the issues you encountered. We hope to welcome you again in the foreseeable future for a pleasant and improved stay. Kind regards- General Manager Ramada London Stansted

10/10 Excellent

Richie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in the M11 services, which is ok for me. clean nice comfortable rooms good bed, shower and staff are helpful and welcoming
Stayed 1 night in Jan 2024
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Richie, Thank you for reviewing your recent stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted

10/10 Excellent

Erdal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very efficient property for short stay in transit.
Stayed 1 night in Jan 2024
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Erdal, Thank you for reviewing your recent stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Rachel, Thank you for reviewing your recent stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted

6/10 Okay

Lourene

Liked: Cleanliness
Disliked: Room comfort
Super cheap
Bed not comfortable, tea/coffee but no kettle had to ask ,no tv remote had to ask , went for drinks and dinner , G&T no ice machine not working and beer pumps faulty so unpleasant to drink ,charged to bottle, no confidence went to services for dinner. Very nosey no sound proofing in bedroom you can here the aircraft taking of/landing . On the up side super cheap Close to airport . But not for us in future
Stayed 1 night in Jan 2024
Response from Ramada London Stansted on 7 Feb 2024
To Lourene, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and we have noted your comments for improvement. We hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- Ramada London Stansted

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
Room was comfortable but needed redecorating as it is very dated.
Stayed 1 night in Dec 2023
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Peter, Thank you for reviewing your stay with us at Ramada London Stansted. We appreciate your feedback and we have noted your comments for improvement. We hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- Ramada London Stansted

10/10 Excellent

Chay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are using the airport.... It's in a services so has food options close by
Stayed 1 night in Dec 2023
Response from General Manager Ramada London Stansted on 7 Feb 2024
To Chay, Thank you for reviewing your recent stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted

10/10 Excellent

Mansi

Stayed 1 night in Dec 2023
Response from Ramada London Stansted on 7 Feb 2024
To Mansi, Thank you for reviewing your recent stay with us at Ramada London Stansted. We appreciate your feedback and hope to welcome you again in the foreseeable future. Thank you for choosing to stay with us. Kind regards- General Manager Ramada London Stansted