Ratings based on 255 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
75% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Bremen

Verlängertes Wochenende

Posted 18-May-2016
Pros: die Atmosphäre
Cons: Restaurant fällt in seiner atmosphärischen Gestaltung etwas ab
Location: Nähe Flughafen Stansted (keinerlei Lärmbelästigung). In der unmittelbaren Umgebung scheint es nicht viel zu geben, aber Camebridge ist nicht weit.
Ideal für ein verlängertes Wochende liegt dieses schloßartige Hotel nur etwa 20 Autominuten vom Flughafen Stansted-London entfernt. Ein riesiges Parkgrundstück - allein die Auffahrt zum Hotel ist etwa 500 m lang - umschließt diese Oase der absoluten Ruhe. Tennisplätze und ein schönes Spa sowie sehr atmosphärische Räume und Hallen runden das Bild harmonisch ab.
4out of 5
by Mark

This traveller left a rating score only Posted 16-Apr-2016 on Hotels
4out of 5
by Claire from Wales

Lovely but not lovable

Posted 07-Apr-2016 on Hotels
A beautiful building in lovely surroundings, with huge and luxurious rooms and bathrooms. However, the WiFi was flaky and the very size of the place and it's dual use (business conferences, so you walk past big rooms of people meeting about knee joints!) meant it lacked somewhat in feelings of warmth or hospitality. For a business stay, absolutely great (so long as you don't mind switching your WiFi on and off a lot!) but I wouldn't go there for a leisure break.
5out of 5
by Lee from Kirk Ella

Loved it. Will be back

Posted 30-Mar-2016 on Hotels
Loved the new rooms
4out of 5
by Chris from Hampshire UK

2 night stay

Posted 12-Mar-2016 on Hotels
3rd time at Down Hall
5out of 5
by Joanne from Cambridge

Will stay here again

Posted 05-Mar-2016 on Hotels
Lovely building. Ample parking. Large airy room. Powerful shower. Knowledgeable helpful staff members. Excellent breakfast
4out of 5
by John from Enfield

Excellent service but tatty room

Posted 01-Mar-2016 on Hotels
We were first put in a newly refurbished room which had an overpowering smell of fresh paint. We asked for another room but was only offered a room that had not been decorated for 15 years. Room was tatty and every floorboard creaked. Very disappointed at this visit as the visit last year was superb. If booking make sure that the room has not just been decorated or opt for a Superior room.
2out of 5
by Michael S.

Business & Short break

Posted 28-Feb-2016 on Ebookers
Room not cleaned after first night at all and internet connection kept cutting out every 10 to 15mins. Calls transferred from reception got lost and callers ended up leaving voice messages. Love the Hotel and location but service and internet really let the place down. I've booked here a few times and won't come back again after this trip as it is a repeat of my last stay, I did hope it would be better !
5out of 5
by Paul

Posted 21-Feb-2016 on Hotels
One night business stay, lovely hotel and friendly, helpful staff. I have stayed here before and look forward to doing so again.
5out of 5
by Danielle from Glasgow

Wonderful hotel!

Posted 17-Feb-2016 on Hotels
Absolutely fantastic hotel. The grounds of the hotel were lovely, we enjoyed a long walk and managed to get some great nature photos. We both found the whole stay very relaxing - unfortunately we couldn't get a spa appointment together but we hope to do this when we visit again! Afternoon tea was delicious and our server was very friendly and attentive! Throughly enjoyed our trip - we will definitely be back!!