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Room type

Double Room (Small)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Classic Double or Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)


Get an overview of this hotel4-star Bishop's Stortford hotel in Hatfield Heath with full-service spa



Located in Hatfield Heath, this hotel is within 9 mi (15 km) of Hatfield Forest, Rhodes Arts Complex, and Bishop's Stortford Golf Club. Kelvedon Hatch and Mountfitchet Castle are also within 12 mi (20 km).

Hotel Features

Along with a full-service spa, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and outdoor tennis courts are onsite.

Room Amenities

All 99 rooms offer comforts like premium bedding and down comforters, plus free WiFi and plasma TVs with cable channels. 24-hour room service, coffee makers, and hair dryers are among the other amenities available to guests.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Down Hall Country House Hotel features outdoor tennis courts and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Event facilities measuring 9591 square feet (891 square meters) include conference space and meeting rooms. This business-friendly hotel also offers a fitness center, a sauna, and a steam room. Complimentary self parking is available on site.

Down Hall Country House Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Fireplace in lobby 
  • Conference space 
  • Multilingual staff 
  • Dry cleaning/laundry service 
  • Safe-deposit box at front desk 
  • Picnic area 
  • Total number of rooms - 99 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Elevator/lift 
  • Full-service spa 
  • Health club 
  • Express check-in 
  • Luggage storage 
  • Number of floors - 3 
  • Spa treatment room(s) 
  • Terrace 
  • Restaurant 
  • Outdoor tennis courts 2 
  • Year Built 1322 
  • Conference space size (feet) - 9591 
  • Free self parking 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Express check-out 
  • Designated smoking areas 
  • Free WiFi 
  • Meeting rooms 26 
  • Conference space size (meters) - 891 
  • Number of meeting rooms - 26 
  • Tennis on site 
  • Garden 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Daily housekeeping 
  • Free toiletries 
  • Room service (24 hours) 
  • Private bathroom 
  • Hair dryer 
  • In-room safe 
  • Premium bedding 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Iron/ironing board 
  • Cable TV service 
  • Hypo-allergenic bedding available 
  • Climate control 
  • Shower/tub combination 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • Free WiFi 
  • Down comforter 
  • Plasma TV 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

The Grill Room - This restaurant specializes in British cuisine and serves breakfast and dinner.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. Other recreational amenities include a sauna, a steam room, and a fitness center.

  • Golfing nearby 

Spa Services

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Number of treatment rooms 4 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Facial treatments 
  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • In-room accessibility 
  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed


Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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