Not much else to choose
This is ok as not much choice around. Downside was tha coffee machine didn't work, and wasn't fixed, neither was any coffee provided so that is academic in any case. I was in a single room and the duvet didn't even cover the bed, not satisfactory. I have stayed here before in another room and it was much better without the problems mentioned above. Provision of a computer and printer in the lobby was great, and most useful.
Comment from Hotel Management
22-Mar-2017 by JTB, Hotel Management
Thank you for taking the time to tell us about your experience at the Mercure Hotel Bochum City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Rooms Division Manager