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Reviews of Good Morning Gelsenkirchen City

Good Morning Gelsenkirchen City
Bahnhofsvorplatz 12, Gelsenkirchen, NW

Reviews

7.2

Good

Rating 10 - Excellent. 52 out of 324 reviews" "
Rating 8 - Good. 145 out of 324 reviews" "
Rating 6 - Okay. 84 out of 324 reviews" "
Rating 4 - Poor. 30 out of 324 reviews" "
Rating 2 - Terrible. 13 out of 324 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I just don't like it
Stayed 2 nights in Sep 2023
Response from Gm Gelsenkirchen on 11 Sept 2023
Dear Guest,We thank you for your review. We always aim to improve our service. We really appreciate your feedback regarding your stay. Our apologies that we didnt meet your expectations this time.Kind regards,The Good Morning Team in Gelsenkirchen City

6/10 Okay

Abhishek

Business traveller
Liked: Staff & service
Good morning Gelsenkirchen hotel review
It’s was near to Gelsenkirchen hbf which is an advantage but not worth the money which I paid
Stayed 2 nights in Feb 2020
Response from S.Aydin on 26 Feb 2020
Dear Guest, Thank you for your feedback about our hotel. We always aim to continue to improve our service. We really appreciate your feedback regarding your stay. Our apologies that we didnt meet your expectations this time. with kind regards

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from S.Aydin on 10 Feb 2020
Lieber Kevin, vielen Dank für Ihre Bewertung. Auf IHren nächsten Besuch freuen wir uns schon heute. Mit freundlichen Grüßen Süleyman Aydin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Tina Karpinski on 14 Jul 2019
Dear Guest, thank you for your kind feedback with kind regards Tina Karpinski Duty manager

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Tina KArpinski on 12 Jun 2019
Lieber Gast, vielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt in unserem Hause mit freundlichen Grüßen Tina Karpinski –Direktionsassistentin-

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very unprofessional staff, old towels and our key card deactivated few hours before checking out which forced us to go to reception and ask for reactivation
Stayed 2 nights in May 2019
Response from Tina Karpinski on 10 Jun 2019
Dear guest, thank you for your feedback about our hotel.We always aim to continue to improve our service. We really appreciate your feedback regarding your stay. Our apologies that we didnt meet your expectations this time. We hope that you will come back to us so that we can give you a better experience next time. with kind regards Tina Karpinski Duty manager

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This spot is perfect! Less than 5 min walk from gelsenkirchen Hbf train station and you have a little food complex right next to it
Stayed 1 night in Sep 2018
Response from S.Aydin on 5 Oct 2018
Dear Boris thank you very much for your friendly response. We are constantly working on improving our service and the facilities. Only through the comments and feedback of our clients, we can attend to all these and therefore keep our guests happy. We are looking forward to welcoming you again in the not too far distant future. Best Regards Süleyman Aydin

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from S.Aydin on 9 Jul 2018
Dear Gary, Dear Guest, thank you for taking the time to write a review following your stay with us at the Ibis Hotel Gelsenkirchen. Your warm and motivating comments will surely be shared with our entire team an they´ll continue to strive for excellence in every guest experience. We are looking forward to welcoming you again in the not too far distant future. Best Regards Süleyman Aydin Assistant

6/10 Okay

Basil, Athens, GR

Disliked: Property conditions & facilities, room comfort
Average outcome.
The price was the only positive suggestion I can give. Definitively not the number of stars it claims to possess. No ammenities in the room and at the reception. Breakfast was average with a lack of certain common provisions one expects in general (like sausages, fruits etc.). Arriving late at night the reception was not able to provide some toothpaste.
Stayed 3 nights in Feb 2018
Response from S.Aydin on 20 Mar 2018
Dear guest, We are sorry that we did not meet your expectations. We hope that you give us a second chance to convince you of our quality. Kind regards Süleyman Aydin Assistant

6/10 Okay

Bryan, Grimsby

Liked: Cleanliness, staff & service, property conditions & facilities
nice close to train
it was good stay breakfrest could have more for the cost
Stayed 2 nights in Jan 2018
Response from S.Aydin on 20 Mar 2018
Dear Bryan thank you very much for your response. We are glad that you have enjoed your stay. We are sorry that you were not satisfied with our breakfast selection. We provide daily fresh food in warm and cold form which justify the price of 11 €. We hope to welcome you back in our hotel. Kind regards Süleyman Aydin Assistant

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas visit
Conveniently located near the train and bus stations. Nice touch -- free gluhwein over the Christmas period.
Stayed 5 nights in Dec 2017
Response from Tina Karpinski on 1 Jan 2018
Dear Jin thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are pleased, that you had a nice stay in our hotel. We are looking forward for your next visit in Gelsenkirchen. Best Regards Süleyman Aydin Assistant

4/10 Poor

Amy, texas

Disliked: Staff & service, property conditions & facilities, room comfort
Not a good hotel. Pricey but not comfortable at all. No parking place. Bathroom is too old and looks dirty.
Stayed 6 nights in Nov 2017
Response from Süleyman Aydin on 30 Nov 2017
Dear Guest thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We’re sorry you were not fully satisfied with your overall stay. We appreciate the candid feedback we receive and welcome any opportunity to improve. Best Regards Süleyman Aydin Assistant

6/10 Okay

mike, Florida

Liked: Cleanliness
Disliked: Room comfort
Limited city hotel
Small rooms. Limited food, no AC, no coffee and tea No site parking
Stayed 1 night in Sep 2017
Response from Süleyman Aydin on 15 Nov 2017
Dear Guest thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We’re sorry you were not fully satisfied with your overall stay. We appreciate the candid feedback we receive and welcome any opportunity to improve. Best Regards Süleyman Aydin Assistant

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was perfect for me
Some in the Ibis chain are better than others. This one is very good. It is very convenient to the Hbf. The room was spotless and has a very modern flair to it with clean lines. I especially loved the walk-in shower. It isn't advertised but you can get free Wi-Fi for 24 hours. Just go online in setting your connection and choose the free option. You must register but you can leave all the items blank.
Response from Thomas Hennig on 31 Mar 2017
Dear Guest thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are pleased, that you had a nice stay in our hotel. We are looking forward for your next visit in Gelsenkirchen. Best Regards Thomas Hennig Hotelmanager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

2/10 Terrible

eli, r

Disliked: Staff & service, property conditions & facilities
Very bad
I was last year and was ok but this time was like third world country hotel no elevator one towel for person no soap!

6/10 Okay

HASN, Bad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Small room
Baaaaad. Resption
Response from Thomas Hennig on 16 Jul 2016
Dear Guest thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We’re sorry you were not fully satisfied with your overall stay. We appreciate the candid feedback we receive and welcome any opportunity to improve. Best Regards Thomas Hennig Hotelmanager

10/10 Excellent

Adam, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in town
Stayed for the Blackfield festival, handy for the bus and train station. Best hotel in town
Response from Thomas Hennig on 29 Aug 2015
Dear Guest thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are pleased, that you had a nice stay in our hotel. We are looking forward for your next visit in Gelsenkirchen. Best Regards Thomas Hennig Hotelmanager

4/10 Poor

SPORTING, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Generally disappointing hotel
- No parking; - Our 1st allocated room had an unbearable smell and the only option was a noise room (which we tool because we couldn't stand the smell) - no help with moving room or showing the new room we asked for; - single bad blankets for a a double bed (need to use the extra one, forcing each of us to use a different single bad blanket); - staff helpful but could barely speak english (although we appreciate the effort); - checkout at 12 is a good thinf :)
Response from Thomas Hennig on 2 May 2015
Dear Guest thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We’re sorry you were not fully satisfied with your overall stay. We appreciate the candid feedback we receive and welcome any opportunity to improve. Best Regards Thomas Hennig Hotelmanager

8/10 Good

Ref007, Birmingham

Liked: Cleanliness, property conditions & facilities, room comfort
Good Place to be by the Train Station
Ideal location and staff spoke English although i could not check in until 2pm they looked after my bags until then whilst i went out and wondered around the local area. only problem was the room service 1st hotel i have stayed in when i have had to go and collect from reception.
Response from Thomas Hennig on 22 Mar 2014
Dear Guest thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We are pleased, that you had a nice stay in our hotel. Unfortunately, we are not offer a room service in our Hotel. We are looking forward for your next visit in Gelsenkirchen. Best Regards Thomas Hennig Hotelmanager

4/10 Poor

Peter, Dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged €299 for one night in a smelly smokers room, which did not include breakfast!!! I complained at the reception and was not impressed with the response, the web site (hotels.com) was blamed for the excessively high cost; can this be true? I have stayed in this hotel on several occasions but will not be returning again.

10/10 Excellent

Emeka Onyido, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfort stay, keep it up

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adam, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Blackfield
Awesome budget hotel. Friendly staff who speak very good English. perfect location near the train station. Only downside is no car park and no cheap rates on a local car park

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, functional hotel
It was everything it should have been, nothing fancy but clean, comfortable, convenient and the staff were very friendly. Particular mention to Markus, the receptionist who sorted out my friends double booking very well. Good basic standards, friendly staff. and a nice (for us) ten minute walk into town.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Dirty and unfriendly
Unfriendly personal and dirty carpets in the room. They asked for 9 EUR internet connection but has been so slow that I couldn´t work. Surrondings are hporrible, breakfst very bad. Look for another hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gelsenkirchen
Very close to the Gelsenkirchen station. Free public transportation during stay. However, internet was not free.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist alles sehr gut gewesen.
Stayed 1 night in Apr 2024

8/10 Good

Nada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ok. Das erste Zimmerangebot war leider noch nicht sauber gemacht. Hab dann ein anderes bekommen.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Toller Service, nett und freundliches Personal
Stayed 1 night in Mar 2024

6/10 Okay

Frank

Travelled with partner
Disliked: Amenities
Gute Zentrale Lage. Zimmer wurde trotz Aushängeschild an der Tür,nicht gereinigt. TV war vorhanden aber nur mit ständigen Störungen zu schauen. Straßenlärm war sehr laut,trotz geschlossenem Fenster.
Stayed 4 nights in Feb 2024
Response from Sophie Schenda on 28 Feb 2024
Lieber Gast,vielen Dank für Ihr Feedback. Wir werden Ihre Kommentare gewissenhaft überprüfen. Wir wünschen Ihnen einen wunderschönen Tag.Beste Grüße,Das Good Morning Team in Gelsenkirchen City

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Schöner on 18 Jan 2024
Lieber Gast,vielen Dank für Ihren Besuch im Good Morning Gelsenkirchen City. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Beste Grüße,Das Good Morning Team in Gelsenkirchen City

2/10 Terrible

Nazifa

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
Renovierung in vollem Gang, mit den entsprechenden Lärmbelastungen tagsüber.
Stayed 1 night in Oct 2023
Response from The Good Morning Team in Gelsenkirchen City on 27 Oct 2023
Lieber Gast,vielen Dank für Ihr Feedback. Zunächst bedauern wir sehr, dass ihre Erfahrung nicht so gut war, wie Sie es erwartet haben. Wir werden Ihre Kommentare dazu nutzen Verbesserungen vorzunehmen. Beste Grüße,Das Good Morning Team in Gelsenkirchen City

8/10 Good

Marius

Liked: Cleanliness, staff & service
Halt am HBF
Stayed 2 nights in Oct 2023
Response from The Good Morning Team in Gelsenkirchen City on 16 Oct 2023
Lieber Marius,vielen Dank für Ihre Bewertung.Wir würden uns freuen, Sie bald mal wieder bei uns begrüßen zu dürfen.

8/10 Good

Bent

Stayed 2 nights in Sep 2023
Response from The Good Morning Team in Gelsenkirchen City on 16 Oct 2023
Lieber Gast, vielen Dank für Ihre Bewertung.Wir hoffen Sie waren mit Ihrem Aufenthalt bei uns zufrieden, und würden uns freuen Sie bald mal wieder bei uns begrüßen zu dürfen.

6/10 Okay

Vera

Travelled with partner
Liked: Cleanliness
Empfang war nicht besonders freundlich, das Zimmer (schon mit "plus" Ausstattung) sehr klein und irgendwie nicht gemütlich. Die Umgebung rund um Bahnhof ist unsicher - man fühlt sich nicht wohl. Nichts für die Familien.
Stayed 1 night in Sep 2023
Response from Ihr Good Morning Team on 28 Sept 2023
Liebe Vera,danke für die Bewertung.Wir werden unser bestes geben und den Service verbessern.

8/10 Good

Frank

Liked: Cleanliness
Zimmerschloss wurde den Tag getauscht. Das hätte der gute Mann an der Rezeption im Computer vorher sehen können und mich nicht vor verschlossener Tür stehen lassen.
Stayed 1 night in Sep 2023
Response from Ihr Good Morning Team on 25 Sept 2023
Lieber Gast, danke für Ihre Bewertung. Es tut uns leid, das Sie nochmal zur Rezeption kommen mussten. Wir werden uns weiter verbessern.Liebe GrüßeIhr Good Morning Team

4/10 Poor

Zuhrana

Disliked: Property conditions & facilities
Im Großen und Ganzen ist es okay wenn man auf schnell irgendwo eine Bleibe finden muss aber definitiv überteuert für so eine Einrichtung
Stayed 1 night in Sep 2023
Response from The Good Morning Team in Gelsenkirchen City on 18 Sept 2023
Dear Guest,We thank you for your review. We always aim to improve our service. We really appreciate your feedback regarding your stay. Our apologies that we didnt meet your expectations this time.Kind regards,The Good Morning Team in Gelsenkirchen City

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gm Gelsenkirchen on 11 Sept 2023
Lieber Gast,vielen Dank für Ihren Besuch im Good Morning Gelsenkirchen City. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Beste Grüße,Das Good Morning Team in Gelsenkirchen City

2/10 Terrible

Dirk

Stayed 1 night in Jul 2023
Response from Gm Gelsenkirchen on 11 Sept 2023
Dear Guest,We thank you for your review. We always aim to improve our service. We really appreciate your feedback regarding your stay. Our apologies that we didnt meet your expectations this time.Kind regards,The Good Morning Team in Gelsenkirchen City

8/10 Good

Sonja

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Gm Gelsenkirchen on 11 Sept 2023
Lieber Gast,vielen Dank für Ihren Besuch im Good Morning Gelsenkirchen City. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Beste Grüße,Das Good Morning Team in Gelsenkirchen City

8/10 Good

Dimitrios

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Gm Gelsenkirchen on 11 Sept 2023
Lieber Gast,vielen Dank für Ihren Besuch im Good Morning Gelsenkirchen City. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Beste Grüße,Das Good Morning Team in Gelsenkirchen City

8/10 Good

Armin

Business traveller
Liked: Staff & service, property conditions & facilities
Der bezahlte Preis war fast doppelt so hoch wie der im Hotel ausgehängte offizielle Preis
Stayed 3 nights in Jul 2023
Response from Ihr GM Team on 25 Jul 2023
Lieber Armin, bei Veranstaltungen sind die ausgehängten Preise leider nicht gültig. Wir hoffen das Sie dennoch einen angenehmen Aufenthalt hatten

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Bei dem Hotel sind Schwierigkeiten mit dem parken und es ist viel zu teuer. 16 € pro Tag ist wirklich sehr hoch. Aber gegen den Unterkunft ist nichts einzuwenden. Dankeschön Eheleute Troschinski
Stayed 3 nights in Jun 2023
Response from Ihr GM Team on 25 Jul 2023
Lieber Stefan, danke für die Bewertung. Leider haben wir keinen Einfluss auf die Kosten der umliegenden Parkhäuser. Wir hoffen dennoch das Sie Ihren Aufenthalt genossen haben.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ihr GM Team on 25 Jul 2023
Danke, für Ihre Bewertung

8/10 Good

Sivasubramaniam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft war angenehm, praktisch gelegen und sauber.
Stayed 3 nights in Jun 2023

4/10 Poor

Dieter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sehr einfache Einrichtung. Hotel liegt zwar bahnhofsnah, aber die Umgebung ist nicht sehr vertrauenserweckend. Preis-/Leistungsverhältnis ist nicht gegeben.
Stayed 1 night in Jun 2023

8/10 Good

Leo

Stayed 1 night in May 2023
Response from Ihr GM Team on 25 Jul 2023
Danke für Ihre Bewertung

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from T.Karpinski on 31 May 2023
Lieber Gast,vielen Dank für Ihre Bewertung. Wir wünschen Ihnen einen wunderschönen Tag.Beste Grüße,Das Good Morning Team in Gelsenkirchen City