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The hotel is in a great central location to see all of the best sites in Rome. From the time we arrived until we checked out the staff was friendly and attentive. We enjoyed the complimentary breakfast and Peiro in the bar was the best, ask for one of his signature Almafi Gin and Tonics. Concierge ...
Hotel was okay, area it's in is a bit suspect & dodgy. Hotel reception staff were odd. Bit rude and not accurate. Wanted to charge for room service & minibar charges that were not used. Beware!
Staff were very helpful; AC was powerful; breakfast was excellent; and room was very clean and comfy; just little small. The shuttle service charge was very reasonable. However the shuttle did not show up, we had to contact the hotel. He eventually came. We missed the opportunity of the Papal General ...
Very clean and comfortable. I was traveling alone and felt very safe in the hotel and area around hotel. Restaurants very close by. Beautiful rooftop restaurant with breathtaking view of the city. My room had a spectacular view of church across the street and piazza. Breakfast was a great start to ...
The hotel was close to metro and tram links to take you into the heart of Rome. No complaints about the hotel and the staff were excellent. One thing to know separate from the hotel.. The surrounding area isn't the nicest to walk through. Lots of homeless people and graffiti.
Comfortable and clean hotel, ideal for city break which is close to the bus and train station. This was the second time at this hotel and would certainly use it again.
We chose this hotel primarily due to its proximity to the Metro station and the strength of the Best Western reputation. Unfortunately, the Metro line was closed for repair! Certainly not the hotel's fault! Some staff were more open to helping with our sightseeing and making suggestions for routes ...
Good value for money, we wanted to be near Termini because we were travelling around, and this seemed a good option. There were lots of other options but I felt this was very good for the money.
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