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Reviews of Santa Claran Hotel

Santa Claran Hotel
464 N Riverside Dr, Espanola, NM

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Was very nice.
The toilet was not cleaned thoroughly after lifting the lid . It wasn't horrible but should have been cleaned and the second night we stayed there was only one large towel for two people....

10/10 Excellent

Louise, Santa Fe.NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with balcony. We had a great view from balcony of concert in the courtyard.

10/10 Excellent

erica, denver co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Mexico
Everthing was a really nice, hopefully next time they will have a swimming pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing thru
Nice stay but limited parking. Needs a restaurant. Very clean and great.

10/10 Excellent

Mark, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest place in the Espanola Valley
We were visiting unfortunately for a funeral so didn't get to spend much time at the hotel other than to sleep. This is our 3rd time staying here, the building condition, cleanliness, and sense of safety always exceeds or expectations.

10/10 Excellent

Kathy, Fresno, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near many points of interest
Spent and entire week there for a family reunion. The staff was very friendly in all aspects of service, from the front desk to the housekeepers. A casino for gaming is on the property along with a bowling alley. We had a great time.

10/10 Excellent

n.b., Abq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
The whole stay was great food was excellent we liked everything except the fact that they didn't have a pool or Jacuzzi I thought I saw one on their web site.... Guess I was wrong... It was great overall

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Missing the basics
No Internet, No pool, No breakfast. I didn't read the details of the room before making my reservation. I just assumed that these basics can be found at every hotel nowadays. Alas, no.

10/10 Excellent

JK, coast of Calif.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Espanola at the Santa Claran
Excellent experience there. It is a good location for visiting Santa Fe, Taos and the beautiful surroundings. The restaurant has a varied menu for breakfast, lunch and dinner to please all tastes .

4/10 Poor

Lynn

Liked: Staff & service
Disliked: Property conditions & facilities
Poor Choice - Do Not Recommend
Very disappointed with this hotel. Could not get anything to eat unless I wanted a hamburger or...a hamburger and a cigarette to go with it. Advertised WiFi, but you had to sit in the 2nd floor lobby - none in your room. No tub - only a shower. Lighting in the bathroom was horrid. You couldn't apply makeup in there, and unfortunately, there was no other mirror in the room. All in all, I would not recommend this place to anyone unless you are a smoking, drinking, gambler.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll stay again
The rooms were very nice, clean, and quiet. We would recommend Santa Claran to our friends; and we intend to return ourselves.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay near Espanola
Surprisingly nice hotel. I was initially concerned that the hotel was part of the casino, but we hardly noticed that there was a casino there at all. The staff is very nice and the rooms large and comfortable. We had a great experience and I would recommend the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel around Santa Fe

10/10 Excellent

Dean03, Kernersville n.c.

Liked: Cleanliness, staff & service, room comfort
Great staff and beautiful room
We stayed one night and wished we could have stayed longer. Room was large and comfortable. Shower was huge. The young lady at the desk was a pleasure to deal with. Will stay again when in the area.

10/10 Excellent

cab, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice better than I expected cafe in the casino was nice too staff very attentive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Espanola, NM
Staff went above and beyond to make us comfortable!

10/10 Excellent

Mark`, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room!
Attractive, comfortable, spotless room in a full service, casino hotel. Surprising in the middle of Espanola but the low rate the weekend we went and the sold-out Santa Fe options let us find this excellent hotel. 15 miles north of SF, about 40 to Taos, put us in a great location for both. Will definitely book here again. First rate hotel, facilities and service!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a small city
After reading reviews of this hotel I was prepared for sub standard stay. But once I got into my room I was more than happy. Very big rooms, nice comfortable beds, and yes while there was some smoke smell in the lobby this was not an issue in the room at all during my stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD STAY
WAS VERY PLEASED WITH HOTEL, CLEAN, FRIENDLY STAFF, GREAT VIEW

10/10 Excellent

CSRTNKS, Topeka, KS

Liked: Cleanliness, staff & service, room comfort
Great Room!
Next time I go to Santa Fe, I will stay at the Santa Claran again!! It's about 20-25 minutes from Santa Fe and definitely worth the drive to and from. The staff was extremely friendly the room was beautiful and clean. Can't say enough nice things about our stay!!!

10/10 Excellent

Cassandra, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price.
Loved the room all in all. I didnt like the fact that I was not told that there would be an additional hold on my card for an "accident deposit". The funds were released 2 days after check out happened, just would have been nice to have known prior. I also did not like that the bed sheets were not changed on a daily basis, it had to be asked for the sheets to be changed. When you are paying a more expensive price than a regular hotel I would have expected that to have just been done automatically.

8/10 Good

Cathy, Az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rooms
We enjoyed our stay. Would have given an excellent rating but we were not informed that there would be a 150.00 hold included on are credit card for security purposes. This was a problem when our card was declined, after checking our balance we were then aware of the extra hold. It just would have been nice to be aware of this. Again everything else was great!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
It was very Clean comfortable room. Best place in town to stay especially for the price.

6/10 Okay

Lisa, New Mexico, USA

Pretty and old fashioned with no WiFi
We had a bit of a problem with the first room as our key wouldn't work. The front desk made some phone calls then reassigned us to another room that worked fine. They say they have high speed internet but don't make it obvious it is wired only. If you need WiFi access then pick another hotel. No pool either. There are better choices in the area.

6/10 Okay

Caroline, Corrales, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retirement party overnight
Hotel was beautiful. Room was lovely but only thing in room was a TV station guide and phone book. Nothing about the area or things to do. Desk said there was nothing. No room service and the casino cafe was at the far side of the casino from the hotel. Easier to get in car and go somewhere else with a mobility handicap. Surprising that elevator was not on main level - had to go up several steps or take a long ramp to the next level to get elevator to rooms.

8/10 Good

Amy, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Staycation
Spent one night in this very nice hotel. Good sports bar and decent gaming.

10/10 Excellent

Elizabeth, Port Neches, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The Hotel is really beautiful and the rooms were very spacious and well appointed. The restaurants in the attached casino were VERY good. The hotel staff was very helpful and friendly. Would definitely stay there again. And, it was only 30 minutes from Santa Fe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
remember this is adjacent to a casino...
I hope that this will be shared with the hotel, as well, as I did not have the opportunity. My only complaints was the water softener used--unnecessary and unfortunately the softness did not extend to the towels!! Otherwise, I was treated well, the room was very spacious and lovely, and (I am biased) this is a beautiful part of New Mexico.

10/10 Excellent

Reba1, Edinburg, TX, USA

Liked: Cleanliness, staff & service, room comfort
Staff was very pleasant and made us feel very welcomed
Was great. Our hotel was beautiful and the casino was convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Claran Hotel
This was the first time we stayed at the Santa Claran. This hotel was very clean and a pleasent place to stay while traveling.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Good very nice and clean. Room was huge with a great balcony view

10/10 Excellent

Biker, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy!!
We have stayed twice in this hotel and absolutely love it! The staff is nice, friendly and helpful. Room was very clean and the bed was very comfortable. We will definitely stay again! Will recommend hotel to friends.

8/10 Good

drgadget, Las Cruces, NM, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
I was very pleased with my room and with the service that I received at the hotel.

8/10 Good

plateauguy, Spokane, WA, USA

Liked: Cleanliness, staff & service, room comfort
It is worth the drive...
Make the drive north of Santa Fe to this hotel - it is worth it. I was impressed big time. The hotel is beautiful. The drive up is very pretty and kinda of interesting. The casino is nice and people are friendly. I would highly recommend this hotel. A pool would be nice though.

10/10 Excellent

Mark, Colorado Springs, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice play to stay
This was out 2nd time staying here. Very nice place, I just wished they would get the swimming pool hot tub going. Otherwise a very nice place.

10/10 Excellent

Roberta, Longmont, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and style
Beautiful, well decorated hotel. Good value for the price. Very comfortable bed, big luxurious bathroom. Polite and helpful staff. My only complaint is they need more lighting in the rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful Hotel
The Santa Claran in Espanola, NM, is really a gem. Our room was a double queen. It was spacious and well-appointed. Everything was crisp, clean and impressive. Beds were comfortable and included quite an assortment of pillows. The bathroom was especially nice. The room was easily climate-controlled and had a nice-size flat screen TV. The hotel is next to/"attached to" a casino. We heard no noise in our room, nor was there any lingering smell of cigarettes. We were so impressed with the hotel that we asked to view a suite. As expected, the suite was even nicer with a large living room area and balcony. The bathroom featured both a shower and tub. Really beautiful. We had breakfast in the casino the following morning in the cafe. Portions were huge and prices were surprisingly low. Both our meals were very tasty. Staff at the hotel and at the cafe were very helpful in answering the questions we had about local attractions and events. The hotel is central to everything in town and close to outstanding restaurants and nearby attractions, such as Chimayo and Bandolier. I would definitely recommend this hotel to everyone. We really had a great time and are already considering a return visit.

4/10 Poor

Nancy, Colorado

Disliked: Staff & service
not happy
I thought the hotel smelled of smoke due to the casino next door. In the middle of the night someone was outside our window throwing up and smoking. I opened the curtains the next morning and I saw the mess. They did discount my room but until they get doors from the casino to the hotel I would not recommend it. The steakhouse was okay but probably would not eat there again. The bathroom mirror was hung so high that you could hardly see yourself to put on make up etc.