This how wow factory when you pull up. Very beautiful and very well maintained. Once we pulled up though no one came to help us out with where to go for parking, even though three employees sat outside and saw us get out of our vehicle and look around. I was bothered that no one even tried to approach us to see if we were lost. Also, no bell hop to help us in with our luggage. The gentleman at the check-in counter ended up taking our bags after we checked in. Every five star hotel we’ve stayed at had this taken care of as soon as we stepped out of our vehicle. I have some medical issues that don’t go well with having to move heavy luggage. The room was okay, very plain, but it was clean. The shower door drove us crazy, it was a large sliding door and sounded like someone was scraping a chalkboard as you opened and shut it. I’m truly surprised the people in the surrounding rooms never complained of the noise. The restaurant was nice and had a good ambience, how ever the menu was very limited and getting something as simple as a bowl of good soup with some fresh bread was hard to find. What we did eat was very delicious, and seemed well prepared. Of course everything seemed a tad pricy, but we at least what we ate was good. Breakfast was basic, and had the essentials for getting you day started (fruit, breads, cold cereal, cheeses, meats, coffee from a machine and tea). Overall I liked our stay, but I would probably try a different place if we should go back.