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Reviews of Hotel Villa de Ermua

1 out of 5
Hotel Villa de Ermua
Avda. De Guipuzoca 54 bis, Ermua, Vizcaya

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 116 reviews" "
Rating 8 - Good. 40 out of 116 reviews" "
Rating 6 - Okay. 23 out of 116 reviews" "
Rating 4 - Poor. 6 out of 116 reviews" "
Rating 2 - Terrible. 4 out of 116 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David, Greenwood

Liked: Staff & service, amenities, property conditions & facilities
Great Receptionist and waitress! Very accommodating in my wishes! Misplaced my bag, but all worked out! Super nice staff!
Stayed 1 night in Aug 2023

4/10 Poor

Sally

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not many eating areas in Ermua. The hotel did not have a kitchen, so we went out to a pub that had been recommended by the hotel receptionist.
Stayed 2 nights in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Now I know the drill I would stay again
This isn't a regular hotel its more like a bar with rooms. The check in is in the bar but has no food service. for breakfast you go the the bar and order it there. The room was a good size clean and comfy with a nice large shower. For food I went to the mini market across the road otherwise its a hike. There is underground parking, the price of which had apparently gone up to 12 Euros as I arrived. The morning receptionist knows not one word of English and didn't seem interested in using a translation app.
Stayed 1 night in Jul 2023

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, but its on a main drag. If you are sensitive to noise, ask for a room not facing the street. There is no air conditioning and when the window is open it is VERY noisy. Free parking located not far away from the hotel. Very easy access to freeway to get around Basque country.
Stayed 4 nights in Oct 2022

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and the staff spoke English so well, which was a nice benefit.
Stayed 1 night in Oct 2022

10/10 Excellent

Clark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, they are wiling to assist all the time
Stayed 1 night in May 2019

8/10 Good

Lindee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one night stay.
One night stay, in the main street of Ermua. Thought it was closer to freeway entrance. Good sized room, good facilities. Helpful friendly staff. Very noisy reception/lounge area at early evening checkin ( but quite once in our room on the same floor). Secure underground car parking available at a cost. We had a Renault Clio - a small car & found entrance & parking very tight. There is free parking a couple of blocks from the hotel. Not many dinner options close by.
Stayed 1 night in Sep 2018

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
Great hotel and best value, used only as a stopover on cycling route. But would go back if passing.
Stayed 1 night in Aug 2018

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great especially for the price. I know a lot of people like to book hotels that have a bar. And a lot of hotels list themselves as having a "bar" but really it just means there's alcohol for sale in the lobby. Well this place has a real bar. You can tell it's good because there's a never ending stream of locals coming in and out. And the noise doesn't reach the sleeping rooms. The only thing I didn't like was the window didn't open for fresh air but I noticed the rooms on the other side had open windows so it's just a matter of requesting it. Also wanted to point out the staff was extremely friendly and caring. They're also very competent because there's quite a few extra responsibilities with running a hotel reception and bar at the same time
Stayed 3 nights in May 2018

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way to Portugal.
Stayed 1 night in May 2018

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stop and recharge
We stayed for one night on our way through from Spain to France and it suited us perfectly. It ticked all our boxes, secure parking (arranged in advance). The parking bays come in different sizes, so we asked for a large space for our large car. Pets are welcome. The room was clean, a good size, very Quiet, with a 5ft bed. The reception guys were very helpful and spoke good English
Stayed 1 night in Mar 2018

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Just an overnight stop, on a long journey between UK I and Portugal, comfortable and clean
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Clean and comfortable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay in Hotel Villa Ermua. The staff is very friendly and very accommodating. It's nice to have a comfy hotel to stay in when we are visiting family. The hotel is in walking distance to family and the train and bus stations are also within walking distance. We look forward to our next stay in Ermua, Spain, at Hotel Villa Ermua!

10/10 Excellent

Leo, Calgary, AB, CAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basque-ing in a nice hotel...
This is a nice hotel, recently built, in Basque Country. Everyone was very friendly and the town was having a medieval festival. The staff were friendly and courteous; the room was clean and well kept. We were able to park our Seat Ibiza in their garage but we couldn't get the doors open so we parked in the free parking area 200m away. Had dinner and beakfast in the attached bar/cafe.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
not fancy but alright for a 1-2 day stop
On our recent trip to Europe and while riding through Spain towards Burgos we had to stop for a night in Vizcaya, while the place is not dissapointing it could be better, but for $50 you get what u paid for.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice, helpful staff. Clean, very modern, and comfortable rooms. Restaurant/bar downstairs with friendly locals. Parking is a little bit of an issue, but it was holiday weekend, so that may be why. Let them know you need parking in advance or if not, park a 2 blocks away in a free public lot fairly easily. I would stay here again.

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service
La habitación y la cama eran muy pequeñas. La oferta de Expedia era buena, pero me hubiera gustado haber sido informada al realizar la reserva de que estaba reservando una habitación con cama de 1'35, lo que en la página del hotel ofrecen como habitación individual.
Stayed 1 night in Jan 2024

8/10 Good

Anne dorte

Stayed 1 night in Dec 2023

10/10 Excellent

sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, silencioso y tranquilo El colchon algo duro
Stayed 2 nights in Nov 2023

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel confortable y comodo.
Stayed 1 night in Nov 2023

10/10 Excellent

Maria Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 3 nights in Aug 2023

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
En general bien.
Stayed 1 night in Oct 2023

8/10 Good

Bo Kåre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imødekommende personale med godt engelsk. Kun en kritik. Den Continental morgenmad vidste tjeneren ikke hvad var om morgenen, havde højst sandsynligt kunne været afhjulpet med et morgenmads spisekort.
Stayed 1 night in Oct 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Cumplió con las expectativas
Stayed 1 night in Oct 2023

10/10 Excellent

cristobal

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio muy bonito y acogedor
Stayed 3 nights in Oct 2023

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bonne prestation et le personnel bienveillant et sympathique 👍
Stayed 1 night in Sep 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pasamos 3 noches y todo excelente. Muy buen servicio de limpieza todos los días y trato excelente del personal.
Stayed 3 nights in Aug 2023

10/10 Excellent

Juan Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena limpieza y trato del personal, perfecto para volver en futuras visitas.
Stayed 1 night in Aug 2023

2/10 Terrible

Guenther

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nicht zu empfehlen

2/10 Terrible

Guenther

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolut nicht zu empfehlen .Bilder stammen wahrscheinlich noch aus der Eröffnung. Nie wieder .

6/10 Okay

Francisco José

Liked: Cleanliness
Ruidos por proximidad de vía férrea y ventanas a la calle. La habitación justa de espacio y una ducha pequeña. Limpieza óptima y trato agradable del personal
Stayed 2 nights in Jul 2023

6/10 Okay

Eloy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Jean-Michel

Stayed 1 night in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal encantador, buen precio y buenas habitaciones.
Stayed 1 night in May 2023

8/10 Good

KAREN

Stayed 1 night in Apr 2023

6/10 Okay

antonio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Correct et bien placé
Grande chambre mal insonorisée, menage bof. Sinon personnel tres agréable, menu du restaurant correct et petit déjeuner en buffet tres bien
Stayed 1 night in Apr 2023

10/10 Excellent

Jose

Stayed 1 night in Mar 2023

10/10 Excellent

Maria Izaskun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay cafetería abajo
Stayed 3 nights in Feb 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente y lugar agradable
Stayed 1 night in Jan 2023

8/10 Good

Daniel

10/10 Excellent

Mimi Kathrine

Stayed 1 night in Sep 2022

6/10 Okay

emmanuelle

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
le personnel est très sympathique et accueillant
Stayed 1 night in Aug 2022

8/10 Good

Claudio, CHIETI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Buona accoglienza
Stayed 1 night in Aug 2022

6/10 Okay

bernard

Disliked: Staff & service
la clim ne fonctionnait pas établissement bruyant ( bruit du train et du trottoir )
Stayed 1 night in Aug 2022

2/10 Terrible

Jérôme

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

antonio

Stayed 1 night in Aug 2022