Ratings based on 337 Verified Reviews

3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Good for price

Posted 30-Dec-2016
Room cramped with two kids and dogs but was OK for one night. Would recommend a larger room or two rooms for a longer stay.
4out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON Canada

Black Friday Shopping

Posted 30-Nov-2016
Pros: The people are so friendly and very clean inside.
Cons: NEW MATTRESSES!!!!
Location: All kinds of restaurants to eat at and shopping not too far away.
Love staying here and the staff are so friendly and helpful. Our room was excellent but the mattress was not. It was way too soft and you can feel the springs so we didn't have a good nights rest. Breakfast was good as usual. I would still recommend this place. Just hoping they get some new mattresses.
4out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, United States of America

Economical place to stay

Posted 21-Nov-2016
Had to be in town for family emergencies twice in 2 weeks. Each time hotel was accommodating especially with having pets. Staff nice. Little noisy but overall clean and very reasonable. Also close to highway for easy travel.
4out of 5
by A verified traveller

Good for a short trip

Posted 17-Nov-2016 on Hotels
Loved the pool, great room, great location. The desk staff were very helpful and pleasant. Printed out info for us on the Erie Zoo and checked on their hours in off season for us. Breakfast was decent, but the tables are so crowded into the room. Great food delivery options in the area. Could hear lots of noisy guests/children running in the halls. Hallways are stained up, floor uneven. Only one small, creeky elevator. Not the greatest wifi. Housekeeping was rude and pushy on the last morning, rushing us out 2 hrs before checkout, banging on the door, telling me that "the time is soon" at 9:20 when check out is at 11.
2out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
My husband and I had planned a birthday get-a-way and to catch up on some much needed rest. That did not happen. We were placed on the 3rd floor above the pool.. Lots of noise ! That ended at 10:00 when the pool closed, BUT the heater / air conditioner was EXTREMELY raucous... Waking me up at around 330 am:(((( We asked if we could move to another room due to the heater, but were told that there were none available. This meant a very miserable two nights:( my family lives in Meadville and we iften go to Erie for the Casino and Splash Lagoon with our grandkids .. This is a covienent location but this was not the weekend we had been looking forward to:(
4out of 5
by A verified traveller

Nice pool and hot tub area

Posted 06-Nov-2016 on Hotels
The rooms were very nice and the pool and hot tub was great. Just the breakfast was much to be desired
4out of 5
by A verified traveller

Convenient and clean..bed was comfy

Posted 22-Oct-2016 on Hotels
Good place to refresh and relax after sitting at hospital all day!
4out of 5
by A verified traveller

Posted 18-Oct-2016 on Hotels
2nd time we stayed here. Love the whirlpool. Different room.. bed not that comfortable and small pillows. Shower was different..not sure if I liked it or not.
5out of 5
by A verified traveller

I will call the hotel directly

Posted 16-Oct-2016 on Hotels
The room that was assigned to us by hotels.com was not the one I requested. I asked for a room that had a walk in shower for my son that is handicap. What hotels.com said is that all the rooms had a walk in shower. Well the room that was assigned had a bath tub. The hotel was kind and gave us a room that had a walk in shower. I feel hotels.com should know more about the hotels that the customer is requesting. The hotel was very good!
2out of 5
by A verified traveller

Posted 23-Sep-2016 on Hotels
We have stayed at this property many times in the past and this is the first time that we both said that we probably will not return (in fact, we extended our stay, but chose a different hotel). While we LOVE the pool/hot tub area, the bed was VERY uncomfortable.