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Good accommodation for the price. Comfortable room, although internet wasn’t very reliable.
Alberto
Stayed 3 nights in Apr 2024
Response from THE WESLEY TEAM on 19 Apr 2024
Dear Alberto, Thank you for your great review on your stay with us, we appreciate it as it helps us improve ourselves. We are glad to hear that you enjoyed your stay with us and we are sorry for the dissatisfactory things which you have faced during your stay. we hope this won't stop you from choosing our hotel for your future stay.We hope to see you again soon.Kind Regards.
Dear Kai Yu,Thank you for the great review of your stay with us. We are glad to see that you enjoyed your stay at our Hotel. We looking forward to welcoming you again soon. Kind Regards.
Very nice hotel, friendly staff, excellent breakfast, good room, would recommend for a conveniently located good value for money London stay.
Steve
Stayed 1 night in Apr 2024
Response from The Wesley Team on 14 Apr 2024
Dear Steve,Thank you for your great review on your stay with us, we appreciate it as it helps us improve ourselves. We are glad to hear that you enjoyed your stay with us and that our amenities and staff were up to your expectations.We hope to see you again soon.Kind Regards.
10/10 Excellent
Vivienne
14 Apr 2024
Liked: Cleanliness, staff & service, amenities
Close to Euston Station and about ten minutes’ stride from Saint Pancras. Very clean and tidy hotel. Conveniently close to the upper end of Tottenham Court Road and Gower Street. 15 minute walk to Fitzrovia / Soho restaurant district. Good location if you need to get to UCL.
Vivienne
Stayed 1 night in Apr 2024
Response from The Wesley team on 14 Apr 2024
Dear Vivienne,Thank you for taking the time to share your feedback with us at the Wesley Euston Hotel. We are delighted to hear of your positive experience here. It's great that you were satisfied with our location and the cleanliness of the hotel. We hope to see you again in the future.Kind Regards,
Dear Jose,Thank you for choosing the Wesley Hotel for your stay and taking the time to leave your feedback with us. we are really happy to hear that you were happy with our location and we hope you enjoyed your stay. we do hope to have the pleasure of welcoming you back in the future. Kind regards The Wesley Team
Hotel is very good and we will be booking to stay there again. Great base for anything around that location. Its not the hotels fault that the surrounding area was abit untidy and a tad shabby but the local area has a number of good eating and drinking locations and always felt safe.
john
Stayed 1 night in Feb 2024
Response from The Wesley Team on 3 Mar 2024
Dear John,Thank you for your great review of your stay with us. We are glad our Hotel met your expectations .We are looking forward to welcoming you again with us.Kind Regards
8/10 Good
Khalid
Business traveller
1 Mar 2024
Liked: Property conditions & facilities
Practical hotel close to Euston Station.
Khalid
Stayed 1 night in Feb 2024
Response from The Wesley Team on 2 Mar 2024
Dear Khalid,Thank you for choosing us, and for your review of your stay with us. We are glad that the location of our Hotel was convenient for you.We look forward to welcoming you again with us soon.Kind Regards.
Nice spacious room. Bathroom quite small. Can hear a lot from the corridor and streets due to location but it’s right next to Euston so that was expected. The price is a little steep but I would stay here again due to the convenient location.
Megan
Stayed 1 night in Feb 2024
Response from The wesley euston on 21 Feb 2024
Dear Megan, Thank you for providing us with your feedback. We are delighted to read that you enjoyed the location of the hotel. It would be wonderful to receive you back on another occasion. Kind regards,
8/10 Good
Helen
Travelled with family, Travelled with family and small children
Very clean room and excellent breakfast. We had an issue with the bathroom and the team were very helpful in trying to resolve.
You can hear a rumble of the trains from Euston Square station from about 7am onwards but not overly loud.
Very quiet around the hotel, but a short walk to Euston Square and Euston Undergrounds.
All in all a good base to explore from.
Helen
Stayed 2 nights in Feb 2024
Response from The Wesley Team. on 19 Feb 2024
Dear Helen,Thank you for providing us with your feedback. We are delighted to read that you enjoyed the location of the hotel, the breakfast, and the cleanliness of your room. It is great to learn that our staff members succeeded to solve the issue you encountered during your stay. It would be wonderful to receive you back on another occasion. Kind regards,
The Westley was a great experience to stay in staff very friendly and professional. I felt that the reception area should be larger to reflect the quality of the rooms and also the dining area
BRENDAN
Stayed 2 nights in Feb 2024
Response from The Wesley Team on 19 Feb 2024
Dear Brendan,Thank you for your great review of your stay with us, we are glad to hear that you enjoyed your time with us and that our services met your expectations.We look forward to welcoming you again soon to our property.Kind Regards
Dear Shani, Thank you for visiting The Wesley Hotel and taking the time to provide us with your feedback. We are delighted to read that you had a great stay with us and hope to welcome you back on future occasions. Kind regards,
Dear Jeremiah, Thank you for leaving some time to give us a review! We are pleased that we have helped to make your stay an amazing one!We are looking forward to meeting you once again! Kind Regards, The Wesley Euston Team
Was nicer than I expected. Pretty good place to stay
Abigail
Stayed 1 night in Jan 2024
Response from The Wesley Team on 26 Jan 2024
Dear Abigail,Thank you for your feedback on your stay. We appreciate all our guest's reviews as it helps us improve our service. We are happy to hear that you enjoyed your stay with us.We looking forward to seeing you soon again.Kind Regards.
Dear Philip ,Thank you for choosing The Wesley as your stay,We are glad to have welcomed you to our property, should you have inquiries or questions upon on your next stay with us do not hesitate to contact us.We look forward to welcoming you again to our property.Kind Regards
8/10 Good
Kelvin
22 Jan 2024
Liked: Cleanliness, staff & service
The bath area's gutter is partially choked
Kelvin
Stayed 1 night in Jan 2024
Response from The Wesley Team on 22 Jan 2024
Dear Kelvin,Thank you for your review of your stay, we appreciate all our guests' feedback as it helps us improve our service to satisfy all our customers' needs. We are sorry to hear that you came across an issue with the bathroom. Upon your next stay with us please let us know in advance maybe we can fix it for you or give you another room that will satisfy your preference. Hope this won't stop you from choosing us in the future, we looking forward to welcoming you again soon. Kind Regards.
Dear Ehsan,Thank you so much for the wonderful review of your stay.If there is something we can improve please let us know on your next stay. We appreciate all our guest reviews as they help us become better. We hope to see you again soon.Kind Regards.
6/10 Okay
Steven
18 Jan 2024
Liked: Room comfort
Disliked: Staff & service
Steven
Stayed 1 night in Jan 2024
Response from The Wesley Team on 19 Jan 2024
Dear Steven,Thank you for your feedback and for choosing us as your accommodation . Please upon your next stay let us know what we could change to make your stay better.Hope to see you soon again.Kind Regards
The hotel was nice and quite this enabled me study. Room looked cleaning until
Ndidiamaka Sylvia
Stayed 3 nights in Jan 2024
Response from The Wesley team on 19 Jan 2024
Dear Sylvia, Thank you for taking the time to review our hotel. We are pleased to hear that your stay was satisfactory. It is great to read that you were able to find a quiet space to study. Kind Regards
I was freezing all night to the point where i slept witb my jacket on. I had an exam at 8am the following day and when i went down to the reception to explain that it is freezing and the ac is dripping he said just put the sun button on. When i went back up that still didnt work. I was freezing to the point where i has to get towels from the bathroom to keep me warm. I did not sleep all night. I deserve compensation for this!! They did not even care to help
zahraa
Stayed 1 night in Jan 2024
Response from AK on 16 Jan 2024
Dear Zharaa,we would like to express our sincere apologies for the discomfort and inconvenience you experienced during your recent stay with us. We deeply regret that your accommodations did not meet your expectations, and we appreciate you bringing this matter to our attention. Your feedback is invaluable to us, and we take your concerns very seriously. Please know that we are thoroughly investigating the issues you raised with the heating and air conditioning system, as well as the responsiveness of our staff. We understand the importance of a comfortable and restful night's sleep, especially before a crucial exam, and we are truly sorry for falling short of providing that for you. Once again, we apologize for any distress caused, and we appreciate your understanding as we work to rectify the situation. Your satisfaction is of utmost importance to us, and we are committed to making amends for your disappointing experience. We look forward to the possibility of restoring your faith in our services.Warm regards,The Wesley Team
All good. Solid value option very close to Euston. Would stay again
Dave
Stayed 1 night in Jan 2024
Response from The Wesley Team. on 15 Jan 2024
Dear Dave, Thank you for taking the time to leave us your review. It is lovely to read that you had a great stay and enjoyed the location of the hotel. We are looking forward to welcoming you back soon. Kind regards,
Clean and in a good location, but if you are a light sleeper then not for you as right above the underground line.
Simon
Stayed 3 nights in Jan 2024
Response from The Wesley Team. on 11 Jan 2024
Dear Simon, Thank you for taking the time to provide us with your feedback. It is lovely to read that you appreciated the location of the hotel and the cleanliness of your room. However, we do apologise for the noise you experienced during your stay. Being located near two metro stations can sometimes mean some outside noise. We hope to get a chance to welcome you back, making your stay a better one. Kind regards,
The rooms were very comfortable and well furnished. Staff was very friendly and responsive.
Thomas
Stayed 3 nights in Jan 2024
Response from The Wesley Team on 10 Jan 2024
Dear Thomas,Thank you very much for the wonderful review of your stay. We are happy you enjoyed the service provided by our staff and that our rooms met your expectations.We look forward to welcoming you again soon,Kind Regards
I brought my 8year old for her birthday and we both had an amazing time staff were lovely our room was presented brilliantly with the birthday package my daughter was over the moon
Jodie
Stayed 1 night in Jan 2024
Response from The Wesley Team. on 9 Jan 2024
Dear Jodie, Thank you for visiting The Wesley Hotel and taking the time to leave us this kind review. It was a pleasure to welcome you and we are thrilled to see that your daughter had a great birthday celebration with us. It would be a pleasure to welcome you back. Kind regards,
8/10 Good
Ariana
8 Jan 2024
Ariana
Stayed 1 night in Jan 2024
Response from The Wesley Team. on 9 Jan 2024
Dear Ariana, Thank you for visiting The Wesley Hotel.We are delighted to read that you enjoyed your stay with us and it would be a pleasure to welcome you back soon. Kind regards,
Very basic, a bit dingy and the wifi didn’t work. Error 404 doesn’t help! Asked about places to eat nearby and they would only mention their own restaurant. Close to Euston Train Station but would go to a chain hotel if we needed a stop over again.
Veronica
Stayed 1 night in Jan 2024
Response from The Wesley Team. on 11 Jan 2024
Dear Veronica, Thank you for visiting The Wesley Hotel and taking the time to leave us your feedbackWe are sorry to see that your stay did not match your expectations. Moreover, our front-of-house team members would have been more than happy to provide you with our second wifi network. We have now taken your feedback on board and will share it with our different departments for further improvements.We hope to get a chance to welcome you back, making your stay a better one. Kind regards,
Dear Thomas,Thank you very much for the wonderful review of your stay. We are happy to hear that our staff and the room met your expectations. The size of the rooms is all advertised on all our channels, feel free on your next stay with us to try a bigger type of room. Hope to see you soon again,Kind Regards
Dear Andrew, Thank you for taking the time to provide us with your feedback. It was a pleasure to welcome you and we are thrilled to see that you had a great stay with us. We look forward to welcoming you back on another occasion. Kind regards,
Dear Wan, Thank you for visiting The Wesley Hotel and taking the time to leave us a review.We are thrilled to see that you had a great stay with us and are looking forward to the opportunity to welcome you back soon. Kind regards,
We needed a place for one night before catching a train at Euston Station. This place was perfect! The room might be considered a bit small, but it worked for us for the one night.
Only reason for not giving 5 stars across the board was there was road work happening which meant we had to walk a couple extra blocks to the station. Not a show stopper but did cause a little confusion.
Would stay here again!
Renita
Stayed 1 night in Dec 2023
Response from The Wesley Team on 21 Dec 2023
Dear Renita,Thank you very much for this great review. We are happy to hear that you enjoyed your stay with us.We looking forward to seeing you again soon.Kind Regards.
6/10 Okay
Sarah
Business traveller
16 Dec 2023
Disliked: Property conditions & facilities
Ok hotel for business trip.
Ok hotel for business trip.
Sarah
Stayed 1 night in Nov 2023
Response from The Wesley Team. on 18 Dec 2023
Dear Sarah, Thank you for taking the time to leave us your review. We are happy to see that you were satisfied with your stay. We are looking forward to welcoming you back soon. Kind regards,
The whole experience was delightful and would definitely stay there again..
Alastair
Stayed 1 night in Oct 2023
Response from The Wesley Team. on 18 Dec 2023
Dear Alastair, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you were more than satisfied with your stay. It would be wonderful to receive you back on another occasion. Kind regards,
2/10 Terrible
Sunita
10 Dec 2023
Sunita
Stayed 2 nights in Dec 2023
Response from The Wesley Team. on 18 Dec 2023
Dear Sunita, Thank you for taking the time to leave us your review.We are sorry to see that your stay did not match your expectations. We would like to get a chance to welcome you back to make your stay a better one. Kind regards,
6/10 Okay
Konstantinos
9 Dec 2023
Liked: Cleanliness, staff & service
Konstantinos
Stayed 2 nights in Dec 2023
Response from The Wesley Team. on 18 Dec 2023
Dear Konstantinos, Thank you for taking the time to leave us your feedback. We are very sorry to read about your unfortunate experience. We hope to get a chance to welcome you back soon, making your stay a better one. Kind regards,
10/10 Excellent
Michael
6 Dec 2023
Michael
Stayed 2 nights in Dec 2023
Response from The Wesley Team. on 18 Dec 2023
Dear Michael, Thank you for taking the time to leave us a review. We are thrilled to see that you had a great stay with us and are looking forward to the opportunity to welcome you back soon. Kind regards,
Response from Thank you, Kind Regards, The Wesley team on 6 Dec 2023
Dear Guest, Thank you for staying at the Wesley hotel. We're delighted to know you rated us 8 out of 10. We would appreciate it if you could leave more feedback with details regarding your stay.
Response from Thank you, Kind Regards, The Wesley team on 6 Dec 2023
Dear Guest, Thank you for staying at the Wesley hotel. We're delighted to know you rated us 8 out of 10. We would appreciate it if you could leave more feedback with details regarding your stay.
Very comfortable, spacious rooms. You can hear the tube from Euston station go by and there is construction at that station which goes on during the week. Night staff at the front desk are very friendly but the day staff do not even acknowledge you when you come inside.
Sam
Response from The Wesley Team on 13 Feb 2024
Dear Sam,Thank you for your feedback, we are sorry to hear that our staff did not meet your expectations, we will follow up on this with our team and we will try to do better. I hope this will not stop you from choosing us again in the future. Kind Regards.
For a room that cost over £300 per night I would expect more than a rock hard pullout bed with a wafer thin mattress and sheets. The disruption from train noise all night should be advised. The bar had next to no drinks available and the breakfast at £20 each was stone cold freezing
Michael
Stayed 1 night in Nov 2023
Response from The Wesley Team. on 18 Dec 2023
Dear Michael,Thank you for taking the time to leave us your review. We are sorry to read that your experience did not match your expectations and have taken your feedback on board for further improvement. Unfortunately, sometimes our strategic location means some outside noise from the metro stations. We hope to get a chance to welcome you back again.Kind regards,
Stayed for 1 night. Staff were great & very friendly. Room great too.
Mark
Stayed 1 night in Nov 2023
Response from The Wesley Team. on 30 Nov 2023
Dear Mark, Thank you for this kind feedback.We are thrilled to read that you had an excellent stay with us and that the services provided by our staff members met your expectations. We are looking forward to welcoming you back on future occasions.Kind regards,
Small room but quaint. Comfy and cozy. Staff was pleasant and helpful. Great location for transportation around London.
Alek
Stayed 2 nights in Nov 2023
Response from The Wesley Team. on 28 Nov 2023
Dear Alek, Thank you for taking the time to provide us with your feedback. We are more than happy to read that you had a great stay with us and that you found your room comfortable and cosy. It is rewarding for our staff members to learn that you were satisfied with the services they provided.However, we do apologise if the size of the room was not up to your standards. Please note that we advertise them on all our booking websites. It would be wonderful to receive you back on another occasion.Kind regards,
8/10 Good
David
25 Nov 2023
David
Stayed 2 nights in Nov 2023
Response from The Wesley Team. on 18 Dec 2023
Dear David, Thank you for taking the time to provide us with your feedback. We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.We hope to get a chance to welcome you back, making your stay a better one. Kind regards,
6/10 Okay
Jonatan
21 Nov 2023
Disliked: Cleanliness
The Wesley Euston was a short walk away from the Euston train station. Thankfully, I only stayed one 1 night. It was an average hotel with decent service from the front staff.
Jonatan
Stayed 1 night in Nov 2023
Response from The Wesley Euston Team on 21 Nov 2023
Dear Jonatan,Thank you for choosing to stay with us at The Wesley Euston, we appreciate the feedback given and would love to host you again.Kind Regards
Enjoyed our stay, comfortable whilst attending 2 Day conference.
yvonne
Stayed 2 nights in Nov 2023
Response from AK on 5 Nov 2023
Dear Yvonne, Thank you for choosing Wesley Euston for your recent stay in London. We are thrilled to read, that you enjoyed your stay with us during your two-day conference. Your kind comments are highly appreciated. We hope to have the pleasure of welcoming you again in the near future. Kind regardsTheWesley Team
8/10 Good
PAOLA
2 Nov 2023
Liked: Staff & service
Not that good hotel installations, the noise filtered to the room from the hallway. The room smelled funny. It has good location, and medium amenities although this time the road nearby was under construction.
PAOLA
Response from The wesley on 3 Nov 2023
Dear Paola, Thank you for choosing The Wesley for your stay. We are really sorry to hear that you didn't meet your expectations. We would like to welcome you once again to make things right this time! Kind RegardsThe Wesley Team
The hotel is near Euston Station and a great
Place to stay! Staff were friendly too :)
Marjorie
Stayed 1 night in Oct 2023
Response from AK on 3 Nov 2023
Dear Marjorie, Thank you for choosing to stay at the Wesley Euston Hotel. We are delighted to hear that you were satisfied with the location and with the staff and we hope you enjoyed your stay. We would hope to welcome you back very soon! Kind Regards, The Wesley Team
Good Morning, Thank you for choosing to stay at the Wesley Euston Hotel. It was a pleasure to welcome you! We are delighted to hear that you have enjoyed your stay. We would hope to welcome you back very soon! Kind Regards, The Wesley Team
6/10 Okay
Garth
28 Oct 2023
Garth
Stayed 1 night in Oct 2023
Response from The Wesley team on 29 Oct 2023
Dear Garth, Thank you for staying with us and taking the time to leave us your feedback. We are thrilled to see that you had a good stay with us and we are looking forward to the opportunity to welcome you back soon. Kind regards,
Trains are audible. Building sites are audible. So if you’re ok staying in a place where there’s constant construction noise or trains passing by. Then enjoy!!!!
Andrew
Stayed 2 nights in Oct 2023
Response from The Wesley team on 24 Oct 2023
Dear Andrew,Thank you for taking the time to share your review with us. We are sad to hear that you did not enjoy your stay with us. Being at the intersection of a few underground train lines carries its benefits and of course its downside. We realise that this can cause an inconvenience and would like to apologise for that. At reception, we would always be keen to help and would have been happy to move you to a room on a higher floor with less train noise. As for the construction noise, we realise that on certain days it can be quite an inconvenience, with the current HS2 works, an inconvenience we would like to apologise for. Kind Regards
Very convenient for Euston station
The staff on reception were delightful very friendly and efficient
The room was small however very modern and well appointed Spotlessly clean and lovely toiletries in the bathroom
The bed was extremely comfortable
Some train noise but it stops through the night
Would definitely stay here again
Lisa
Stayed 2 nights in Oct 2023
Response from TheWesley Team on 21 Oct 2023
Dear Lisa, Thank you for choosing the Wesley Euston for your recent stay in London. We are thrilled to read, that you were satisfied with our standards. Your kind comments are highly appreciated and have been shared with the entire team, and they are highly appreciated. We hope to have the pleasure of welcoming you again in the near future. Kind regardsTheWesley Team
Good Afternoon Matthew, It was a pleasure to welcome you to the Wesley Euston Hotel. Thank you fo choosing to stay stay with us and we hope to see you back soon! Kind Regards,The Wesley Team.