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We had a window for check in that we weren't going to make...so we called the hotel and they told us they would leave room code in safe. The safe broke and we didn't have another living sole in the hotel to help us . The hotel closes up completely and everything is locked. I feel there should be ...
This hotel is right in the centre of Epernay, fantastic location and off the road so quiet. However the facilities in the room are really basic - no tea and coffee facilities and the hairdryer was out of the arc! Still it was clean, bed comfortable and serves a purpose.
When they say 5pm check in, they mean it. We called a day ahead to inform of our arrival around 3pm, just in case to have somebody at the place, but no luck. We waited for 2 hours so we just drove around town and went back around 4:20pm, parked and waited outside. The place is near the city but the ...
We stayed here for 3 nights in the middle of September. The staff was very helpful and attentive - from the porter to the front desk staff. Our room was clean, spacious and comfortable. We ate at the restaurant on two of the evenings of our stay. The food was great and the staff were both knowledgeable ...
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