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Reviews of Quality Inn

2.5 out of 5
Quality Inn
1311 Martin Luther King Expressway, Andalusia, AL

Reviews

6.0
Rating 10 - Excellent. 27 out of 171 reviews" "
Rating 8 - Good. 46 out of 171 reviews" "
Rating 6 - Okay. 34 out of 171 reviews" "
Rating 4 - Poor. 28 out of 171 reviews" "
Rating 2 - Terrible. 36 out of 171 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raul

Stayed 1 night in Mar 2024

6/10 Okay

Raul

Stayed 1 night in Mar 2024

10/10 Excellent

Raul

Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Property conditions & facilities
Good location, comfy rooms
Friendly staff, clean and comfy room; close to downtown Andalusia and very affordable rates. A free continental breakfast is provided. Good place for travelers to stay. There a fine Mexican restaurant, Montezuma, next door. Recommended
Stayed 1 night in Dec 2023

8/10 Good

Orlesha

Stayed 1 night in Nov 2023

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not as described and there was law enforcement activity in the premises. Very bad place!
Stayed 1 night in Sep 2023

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jul 2023

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again… ever!
Our room was in horrible shape. The ceiling was talking in on our bed. There was an opening in the door I could stick my hand in. The carpet had not been cleaned in months. My husband walked across the floor and his feet was filthy. Totally disgusting.
The ceiling that was falling in on our bed
Another picture of our ceiling
Yet another picture of the ceiling
Stayed 3 nights in Jun 2023

4/10 Poor

Emily

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023

4/10 Poor

Stephen

Travelled with partner
Disliked: Property conditions & facilities
The property was older but not well maintained. The bathtub was held together with plaster. The ceiling was stained from previous leak and not fixed. And the door going into the room was hard to open and close. This property is in need of a massive renovation. I have stayed many places nicer and less expensive. I typically stay at Marriott properties but none were available. I feel the by the hour motel down the street would have been nicer than this hotel.
Stayed 2 nights in Jun 2023

6/10 Okay

Willis

Business traveller
Stayed 1 night in Jun 2023

2/10 Terrible

Wiley

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were bugs in our bathroom, stains on the walls and floors, and all the towels were stained. We didn't end up staying the night.
Stayed 1 night in May 2023

10/10 Excellent

Rita

Stayed 1 night in Apr 2023

4/10 Poor

wanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People were nice but that's. really all
Stayed 1 night in Mar 2023

2/10 Terrible

Lewis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Horrible experience.
We had to go three rooms before we got what we reserved. We refused the first room because there was a big hole in one of the window panes and a drunk man walking around making us feel uncomfortable. We finally had to settle for a non smoking room even though we reserved smoking. Then my Valentine weekend with my girlfriend was nearly ruined by the police knocking on my door because the drunk was calling 911 and acting like a kid. If they ever want my business again they will have to let the drunk know that he is not welcome back there. Otherwise i won't be back.
Stayed 1 night in Feb 2023

10/10 Excellent

Allen

Stayed 1 night in Dec 2022

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hasn’t been updated, ac units doesn’t work move three different rooms all the same don’t know how they stay afloat and surly don’t know why the Franchise lets this happen with there name
Stayed 2 nights in Jul 2022

2/10 Terrible

Kelsey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-Huge crack in the door that let in draft and could hear every sound outside. -Shower was dirty-ashes on bottom of tub and cigarette burns all over it. -Sheets had stains all over them. -Water in the tub didn’t turn off so water was leaking the entire time. -Batteries we’re out of the fire alarm.
Stayed 1 night in Jul 2022

8/10 Good

Tracy

Stayed 1 night in Jul 2022

4/10 Poor

Byron

Disliked: Cleanliness, property conditions & facilities
Liked nothing.
Stayed 1 night in Jun 2022

4/10 Poor

Todd, Marion

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains on the bed sheets and the no smoking room smelled like smoke
Stayed 1 night in Jun 2022

8/10 Good

Brian

Stayed 1 night in Jun 2022

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2022

4/10 Poor

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Too expensive for what you get.
Smoke detector had no battery. Deadbolt wouldn't secure into frame. Air conditioner was loud.
Stayed 1 night in Jun 2022

2/10 Terrible

Edward

Stayed 1 night in Jun 2022

2/10 Terrible

Erica

Stayed 1 night in May 2022

8/10 Good

Shanaue

Stayed 1 night in May 2022

8/10 Good

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Advertised free breakfast but doesn’t have it.
Stayed 1 night in May 2022

2/10 Terrible

Christopher

Business traveller
Stayed 1 night in Apr 2022

2/10 Terrible

Kindra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and pictures captivated my attention! While on our journey, it was late, children were tired and we were ready to get off of the highway. We conviently logged onto our travel app and found this quality inn which was not. Staff was rude as I apparently interrupted their slumber. I adamantly apologized. I felt scolded. The room while outdated stuffed major flaws causing serious liability issues on the property and physical consequences for my child, all because he showered in a worn down damaged tub.
Stayed 1 night in Mar 2022

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room , sheets ,main door had to be jiggled to lock
Stayed 3 nights in Feb 2022

4/10 Poor

Lesley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The juice was spoiled, the coffee was dusgusting you couldnt even drink it. There was stains on the sheets, the room smelled, and the towells had stains and holes in them. The staff was the best part of the stay. Dori was friendly and accomadating.
Stayed 2 nights in Feb 2022

2/10 Terrible

Donna

Dissatisfied
I tried to cancel the reservation & they said it was Non refundable. But the information with the confirmation said if your plans change no problem just cancel free of charge!
Stayed 1 night in Feb 2022

4/10 Poor

Kinnari

Stayed 2 nights in Jan 2022

4/10 Poor

ROBERT

Business traveller
Disliked: Amenities, property conditions & facilities
Housekeeping was awesome and keep room as clean as they could with tools they had. Bed was comfy.
Stayed 5 nights in Jan 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Chase

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Teresa

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The heater had a very bad smell when it started also sounded like it needed a fan belt type squeak. It was loud and annoying
Stayed 3 nights in Nov 2021

2/10 Terrible

Sunju

Stayed 1 night in Sep 2021

8/10 Good

Salinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Monique

Stayed 3 nights in Aug 2021

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled like smoke. The only saving grace was the person checking us in. We w
Stayed 2 nights in Aug 2021

8/10 Good

Lakimfeya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Aug 2021

10/10 Excellent

Christopher

Disliked: Amenities
Stayed 1 night in Aug 2021

2/10 Terrible

Heather

Stayed 1 night in May 2021

2/10 Terrible

Dale

We
Stayed 1 night in Aug 2021

4/10 Poor

David

Stayed 2 nights in Jul 2021

4/10 Poor

George

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms smelled of bug spray, stains in tub and cigarette burns in sheets also found bed big carcasses. It’s a Nono from now on with us.
Stayed 1 night in Aug 2021

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021