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Loved the clean room! So nice to visit family and have a good place to stay!
Lynna
Stayed 1 night in Apr 2024
8/10 Good
Julie
28 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The spa wasn't working and the pool was cold. Because we were traveling with a dog, we had to stay in a room facing the rear parking lot instead of the beautiful mountains. Breakfast was minimal.
Love the hot tub and the person making breakfast was really nice. They also let us plug in out electric car to an outlet, though it would be nice if they had a faster charger available.
Allen
Stayed 2 nights in Dec 2023
Response from SureStay Plus on 10 Feb 2024
Thank you! We hope to better serve you in the future. Electric car plug ins will be coming summer 2024.
THERE IS NO ELEVATOR, STAIRS ARE TOO STEEP FOR ANY BUT THE PHYSICALLY FIT. STAFF REALLY CRABBY ABOUT IT WHEN YOU POINT THAT OUT. GET AN ELEVATOR AND THE PLACE WOULD BE JUST FINE.
The view was stunning.
No table in room, no access to tables so that cards could be played in the evening. Three old ladies left to schlep their bags to room on 2nd floor. Breakfast...no so much.
Will not stay there again.
John
Stayed 2 nights in Sep 2023
Response from SureStay Plus on 14 Oct 2023
Thank You for your feedback as this help us a lot to improve. We look forward to have the opportunity to serve you again.
10/10 Excellent
Heather A.
17 Sept 2023
Heather A.
Stayed 1 night in Sep 2023
Response from SureStay Plus Enterprise on 14 Oct 2023
Thank you for your feedback!
10/10 Excellent
Merrily
17 Sept 2023
Merrily
Stayed 1 night in Sep 2023
Response from SureStay Plus Enterprise on 14 Oct 2023
Come visit us again soon!
8/10 Good
Gregory, Houston
17 Sept 2023
Liked: Cleanliness
The check in was ridiculouly difficult eventhough I had prepaid the room.
Gregory
Stayed 1 night in Sep 2023
Response from SureStay Plus Enterprise on 14 Oct 2023
We apologize for your delay we thank you for your feedback as this helps us make positive improvements.
El hotel estaba limpio, las camas muy cómodas, un lugar muy callado, las sabanas de la cama son las que tuve que quitar eran muy ásperas y cada que nos movíamos hacían mucho ruido, los desayunos están bien, lo normal, salchicha, huevos, panes y gravy.
Estuvo bien, los recepcionistas muy amables.
Ana
Stayed 1 night in Sep 2023
Response from SureStay Plus on 14 Oct 2023
Gracias por su comentario, nos ayuda a siempre mejorar.
10/10 Excellent
Curtis, Raleigh
15 Sept 2023
Curtis
Stayed 1 night in Sep 2023
Response from SureStay Plus Enterprise on 14 Oct 2023
Room was very clean. About 15 minutes away from Joseph. My only complaint was people had kids in the hot tub all night and even early morning hours. The room had a slight musty smell, but it wasn’t too bad.
Jennifer
Stayed 1 night in Jun 2023
Response from SureStay Plus Enterprise on 29 Jun 2023
Your feedback is very important. Thank you for taking the time to give us a review as we are always looking for ways to improve.
10/10 Excellent
Susan
26 Jun 2023
Susan
Stayed 2 nights in Jun 2023
Response from Sure Stay Plus Enterprise on 9 Aug 2023
Thank You for Staying with us!
10/10 Excellent
Mary
25 Jun 2023
Mary
Stayed 1 night in Jun 2023
Response from Sure Stay Plus Enterprise on 9 Aug 2023