Property grounds

Reviews of Imperial Golf View Hotel

4 out of 5
Imperial Golf View Hotel
Plot 7 Lugard Avenue, Entebbe

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

EKUNDAYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable for years
Stayed 2 nights in Dec 2023

8/10 Good

YOUSIF, Antalya

Business traveller
Liked: Cleanliness, staff & service, amenities
Good hotel but definitely need renovation.
Stayed 6 nights in Nov 2023

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome in troubling times
Look, we are mid Covid and it is difficult to provide an accurate review for a property that was only 20% occupancy on the night we stayed. BUT......we got a warm welcome, the room was spacious, clean and comfortable, and the breakfast was excellent. I would definitely stay here again.
Stayed 1 night in Aug 2021

2/10 Terrible

Themba

Stayed 3 nights in Feb 2020

10/10 Excellent

Carol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
Stayed 2 nights in Nov 2019
Response from JAMES on 5 Dec 2019
Thank you .

6/10 Okay

Nathaniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Wilson

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little oasis in the midst of a lot of traffic and enterprise. It was quiet, had a great atmosphere, with well appointed rooms.
Stayed 1 night in Dec 2018
Response from James on 15 Dec 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff along with decent food in the restaurant
Stayed 6 nights in Oct 2018
Response from James on 7 Nov 2018
Thank you .

10/10 Excellent

Mpagi Drake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling
I and my wife had a pleasant stay at this hotel. Excellent customer service. Thank u guys
Stayed 1 night in Jan 2018
Response from James on 30 Jan 2018
Thank for the Compliments . We look forward to your stay again .

2/10 Terrible

Richard , San Francisco

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nightmare
We arrived at 3:00 AM after traveling 20 hrs., hoping to get 4 hrs sleep before our fight out of Entebbe. We had just finished 2 weeks doing dental clinics in remote villages. They couldn't find our reservation, even though I showed them our booking number etc.,and after a long hassle, brought us to a room. After unpacking and getting into bed, they were banging on our door, which i unfortunately opened. They demanded that we repack and move to a different room (4:15 AM), because they finally found our reservation and had put us into a regular room when it stated we were to be in a cheap room. After a lengthy argument that I probably might have awakened the whole hotel, my wife insisted we just go ahead and move - about 200 yards and a few flights of stairs away. By then, I was so steamed that I got no sleep, and we we were out and off to the airport a few hrs. later, on their shuttle which cost $45 for a 2 mile ride.
Stayed 1 night in Oct 2017
Response from Management on 19 Apr 2018
Dear Mr.Richard, Greetings.. We apologies for the terrible experience you had and appreciate the feedback given. We will look into this matter and handle it accordingly and ensure this never happens in future. Thanks again, Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This one's a keeper
Very good hotel. We had a plumbing leak in the sink, but otherwise quite good. I've stayed in another hotel in Entebbe and this was superior by far. Will definitely use them again.
Stayed 1 night in Oct 2017
THANK YOU FOR YOUR FEEDBACK .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from James on 18 Dec 2018
Thank you .

6/10 Okay

Rudi, Nairobi

Disliked: Staff & service
Schönes Hotel , schlechter Service
Katastrophales Frühstück, kein Aufschnitt, geringe Auswahl, Joghurt nur auf Nachfrage.... Bei online Buchung angeblich keine Rechnung vor Ort möglich usw.
Stayed 1 night in Jun 2017
Response from JAMES on 1 Jul 2017
Vielen Dank, dass Sie sich Zeit nehmen, uns Feedback zu geben. Wir bedauern unsere Erfahrung beim Frühstück. Das Management hat es aufgenommen und arbeitet an einem überarbeiteten Frühstücksmenü, das unseren Gästen entspricht. Wir freuen uns, Sie noch einmal in unserem Hotel begrüßen zu dürfen. Vielen Dank