This hotel is apparently really new, easy to find in Newark, very close and convenient to the airport. The lobby has a modern swanky look, and the rooms are a good size, as is the bathroom and shower. The bed was VERY comfortable, and there was a huge TV. The only downside was the lighting. The overhead light was huge and very bright, and the room window opened onto a parking lot that had a huge floodlight shining over it for security, so there was no chance of leaving the curtains open. Luckily the shade blocked out all the light, so it didn't keep me from sleeping. Another guest was complaining about the same thing at the desk when I arrived, so if you're sensitive to that, it might bother you. But just pulling the shade was fine for me, and otherwise the room and the hotel itself were so nice and comfortable that I didn't mind having to close the shade. There was a shuttle to the airport, it runs 24/7, every half hour, but you do have to request it a few minutes ahead of time. For me it arrived promptly, the driver was great, and I got to the airport in under 20 minutes. I chose this hotel mostly for the convenience in getting to the airport, but I was pleasantly surprised how nice and comfortable it was. The young men at the reception desk were all very kind and professional. Overall I recommend this hotel!
All staff was very helpful. Concierge available at late hours and knowledgeable. Upon check-in we were not told about daily destination fee which a manager deleted when we complained upon check-out so check your bill when you leave.
My daughter and I stayed here for her 16th Birthday. The staff was very friendly and accommodating. The room itself was pleasant, the bathrooms are updated. We were in walking distance of everything, the theatre district and times square. Overall I will definitely return.
This is a very comfortable and friendly small New York hotel. The availability of free coffee and snacks in the second lounge area was a nice touch and breakfast was very good with lovely fresh fruit salad, lots of types of bread and pastries, as well as cereal, juice, yoghurt etc. The rooms were very comfortable and well fitted out - even with a microwave and fridge.
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